What is the Future of Resilient IoT Connectivity? An Interview with Thales
Earlier this year, Thales was crowned the Platinum Winner of Best Enterprise IoT Solution at the Future Digital Awards for Smart Cities & IoT Innovation 2025 for its Thales IoT Suite.
![]() |
To celebrate, we sat down with Thales’ Cyril Proye to explore how the Thales IoT Suite is redefining operational resilience, enabling secure global connectivity at scale, and preparing IoT ecosystems for an AI-driven future. Cyril Proye is a marketing specialist working in the IoT Marketing Segment at Thales Digital Identity and Security since May 2024. Proye previously served as IoT Marketing Director at Linxens; bringing expertise in smart cards, programme management, and new product development. He is also an active industry speaker; recently highlighting Thales’ use of GSMA’s SGP.32 eSIM standard to enable secure, flexible global IoT connectivity. |
Could you explain what the Thales IoT Suite is, and highlight which industries benefit most from its capabilities?
At its core, the Thales IoT Suite is an engine for operational resilience. We are delivering two critical capabilities in unison: agile connectivity management and uncompromising, end-to-end security. We achieve this by leveraging the eSIM as a hardware ‘Root of Trust’, paired with our remote provisioning platforms. The result? Absolute control over your devices, anywhere on the globe.
This capability is transformative for industries where downtime is not an option. For utilities, it means smart meters can be maintained remotely; eliminating costly field interventions. In retail, it guarantees the uptime of payment terminals; directly protecting revenue. We also see Smart Cities securing surveillance infrastructure, and Fixed Wireless Access providers delivering a seamless ’plug-and-play‘ experience worldwide. It turns connectivity from a challenge into a competitive advantage.
What recommendations would Thales share to help organisations efficiently manage large and varied IoT device fleets?
To scale from thousands to millions, the industry must pivot to the GSMA eSIM SGP.32 standard. This is not merely an update; it is the strategic unlock for massive IoT deployment. It bridges the gap between flexibility available in the consumer market and IoT constraints; allowing OEMs to consolidate production into a single SKU - a massive optimisation for global logistics.
For service providers, the value lies in agility. With the eSIM Orchestrator of our Thales Adaptive Connect solution, providers can automate fleet management using sophisticated business rules - like dynamic network selection based on location.
Ultimately, we are driving toward a ‘Single Pane of Glass’. Rather than fragmenting control, we offer a unified interface for device, network, and data management. It allows leadership to adjust global connectivity strategies in real time, with precision and speed.
With the rapid changes in regulations and cyber threats, how does Thales ensure end-to-end security for IoT devices throughout their lifecycle?
We adhere to a simple philosophy; trust should be anchored in the combination of secure hardware and software. It begins with the eSIM itself; a tamper-resistant secure element. We do not simply claim security; we validate it. Our entire supply chain - from silicon production to our cloud platforms - is rigorously certified under GSMA eSIM Security Assurance (eSA) standards.
By deploying standards like GSMA IoT SAFE, we protect data integrity from the assembly line to the end of the device’s life. Whether security systems or cameras, the credentials inside remain encrypted and compliant.
What role do you see AI playing in the evolution of IoT connectivity?
AI is the catalyst shifting connectivity from a reactive utility to a proactive asset. The potential is immense. Predictive analytics enable anticipation of network requirements before latency occurs, while autonomous decision-making enables real-time network switching.
However, at Thales, we believe innovation must be principled. Capabilities are only viable when underpinned by trusted AI. Intelligence must be secure, transparent, and privacy-preserving. When AI influences mission-critical infrastructure, its decisions must be explainable and validated. That is the only way to build an ecosystem that is not just smart, but truly resilient.
Thales (Euronext Paris: HO) is a global leader in advanced technologies for the Defence, Aerospace and Cyber & Digital sectors. Its portfolio of innovative products and services addresses several major challenges: sovereignty, security, sustainability and inclusion. The Group invests more than €4 billion per year in research and development in key areas; particularly for critical environments such as artificial intelligence, cybersecurity, and quantum and cloud technologies.
Thales’ IoT solutions provide secure, scalable, and efficient connectivity for IoT deployments across various industries. The solutions provide a comprehensive suite of technologies that cover the full device lifecycle, including design, manufacturing and deployment. The offering is built on three core pillars:
#1. Build: Thales works with original equipment manufacturer (OEMs) and IoT solutions providers to create robust designs using eSIM and iSIM standards. This ensures strong authentication and encryption.
#2. Run: In this phase, Thales provides seamless global connectivity through remote eSIM provisioning and network activation. This allows IoT users to scale operations across various industries and geographies.
#3. Protect: Thales applies deep cybersecurity expertise to secure devices against current and future threats. This is done through embedded Secure Elements (eSEs), Hardware Security Modules (HSMs), and solutions such as IoT SAFE and Trusted Key Manager to safeguard identities, data, and communications.
Thales partners with over 450 connectivity service providers; ensuring worldwide coverage and resilient operations. Its IoT technologies are designed to support compliance, adaptability, and reliability across multiple regions and networks. The solutions offered create an end‑to‑end ecosystem that integrates connectivity management, strong security, remote provisioning, and lifecycle optimisation to accelerate digital transformation.
To learn more about Thales' IoT solutions, please visit the website. You can also connect with Cyril on LinkedIn.
Latest research, whitepapers & press releases
-
ReportApril 2026IoT & Emerging TechnologyPhysical AI in Manufacturing & Logistics Market: 2026-2030Our Physical AI in Manufacturing and Logistics research suite provides in-depth analysis of the key economic, operational, and technological factors driving growth in this fast-growing market.
VIEW -
ReportApril 2026Fintech & PaymentsAgentic Commerce Market: 2026-2031Juniper Research’s Agentic Commerce research suite provides an insightful analysis of this rapidly emerging market; enabling stakeholders, including AI developers, payment infrastructure providers, eCommerce marketplaces, merchants and many others, to understand future growth, key trends, and the competitive environment.
VIEW -
ReportMarch 2026Fintech & PaymentsB2B Payment Cards Market: 2026-2030Our B2B card payments research suite provides detailed analysis of this rapidly changing market; allowing B2B card providers to gain an understanding of key payment trends and challenges, potential growth opportunities, and the competitive environment.
VIEW -
ReportMarch 2026Telecoms & ConnectivityDirect Carrier Billing Market: 2026-2030Our Direct Carrier Billing research suite for mobile network operators provides detailed analysis and strategic recommendations for the direct carrier billing market over the next four years.
VIEW -
ReportMarch 2026Fintech & PaymentsCross-border Payments Market: 2026-2030Our Cross-border Payments research suite provides a comprehensive and in-depth analysis of the evolving cross-border payments landscape; enabling stakeholders such as businesses, financial institutions, payment service providers, card networks, regulators, and technology infrastructure providers to understand future growth, key trends, and the competitive environment.
VIEW -
ReportFebruary 2026Telecoms & ConnectivityMobile Messaging Market: 2026-2030Juniper Research’s Mobile Messaging research suite provides mobile messaging vendors, mobile network operators, and enterprises with intelligence on how to capitalise on changing market dynamics within the mobile messaging market.
VIEW
-
WhitepaperApril 2026Fintech & PaymentsAgentic Commerce - Revolution or False Dawn?
Our complimentary whitepaper assesses the trends that are increasing agentic commerce adoption, and challenges to agentic commerce usage. Additionally, it includes a forecast summary of the global spend on agentic commerce by 2030.
VIEW -
WhitepaperMarch 2026Fintech & PaymentsHow B2B Payment Cards Are Streamlining Corporate Expenses
Our complimentary whitepaper, How B2B Payment Cards Are Streamlining Corporate Expenses, examines the state of the B2B payment cards market; considering its impact on different geographies and how it is shaping the modern B2B payments landscape through card controls, payment data analysis tools, and fully integrated spend management solutions.
VIEW -
WhitepaperMarch 2026Telecoms & ConnectivityDirect Carrier Billing: Unlocking Emerging Revenue Streams for Operators
Our complimentary whitepaper, Direct Carrier Billing: Unlocking Emerging Revenue Streams for Operators, explores the emerging opportunities for mobile network operators to monetise direct carrier billing.
VIEW -
WhitepaperMarch 2026Telecoms & ConnectivityMWC 2026: What's Next for Mobile?
Our latest whitepaper distils the most important announcements from MWC Barcelona 2026 and examines what they mean for the telecoms market over the year ahead. From network APIs and 5G monetisation to AI-RAN, direct-to-cell connectivity, and 5G-Advanced, it explains where the biggest opportunities — and challenges — will emerge next.
VIEW -
WhitepaperMarch 2026Fintech & PaymentsThe Transformation of Cross-border Payment Infrastructure
Our complimentary whitepaper, The Transformation of Cross-border Payment Infrastructure, examines the state of the cross-border payments market; explaining the role of key actors in transforming the cross-border payment experience, as well as the current landscape and recent developments within the cross-border payments industry.
VIEW -
WhitepaperFebruary 2026Telecoms & ConnectivityHow Social Media Will Disrupt Mobile Messaging Channels in 2026
Our complimentary whitepaper, How Social Media Will Disrupt Mobile Messaging Channels in 2026, explores the challenges and opportunities for operators and enterprises as social media traffic continues to increase.
VIEW
-
Fintech & Payments
Agentic Commerce Set to Generate $1.5 Trillion Globally by 2030, as Payments Infrastructure Leaders Revealed
April 2026 -
Fintech & Payments
B2B Card Payments to Reach $11 Trillion Globally in 2030, Accelerated by Increased Corporate Use
March 2026 -
Telecoms & Connectivity
Direct Carrier Billing to Grow by $35 Billion Globally Over the Next Four Years, as Anti-fraud Capabilities Are Enhanced by Network APIs
March 2026 -
Fintech & Payments
Sophisticated Microfinance Services Spend to Surpass $22 billion By 2030, as Mobile Money Services in Emerging Markets Mature
March 2026 -
Fintech & Payments
Top Three Global Leaders in Cross-border Payment Infrastructure Revealed
March 2026 -
Telecoms & Connectivity
MVNO Subscriber Revenue to Exceed $50 Billion Globally in 2030
March 2026
