Our complimentary whitepaper, Evolving the Conversation with OTT Business Messaging, investigates the use of OTT business messaging across a range of use cases including CPaaS, conversational commerce and omnichannel communications. Furthermore, it highlights the factors influencing the future development of the OTT business messaging market. This whitepaper also provides the market forecast for total OTT business messaging traffic in 2023.
- OTT Business Messaging: Introduction & Definitions
- OTT Business Messaging Application Usage
- Introduction of Super Apps
- OTT Fraud
- Market Forecast Summary: OTT Business Messages in 2023