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Resources

Our Resource pages provide access to a variety information sources including partner events, the Juniper Future Digital Awards programme and a variety of multimedia. In addition, you can subscribe to our free Whitepapers.

Whitepapers & Free Research

Our whitepapers cover a wide range of topics and generally reflect the areas that we cover most. Registered users on the website can download our free whitepapers, published on a weekly basis.
Digital Commerce ~ These Two Channels are Dominating Digital Commerce

Digital Commerce ~ These Two Channels are Dominating Digital Commerce

May 2017
Our complimentary whitepaper, ‘Digital Commerce ~ These Two Channels Are Dominating Digital Commerce’, outlines the key trends and developments seen in two major Digital Commerce sectors, alongside a forecast summary for total Digital Commerce users in 2021.

Includes:
  • Market Segmentation
  • Digital & Physical Goods
  • Digital Banking
  • Digital Commerce Market: Forecast Summary
What Vehicle-to-Vehicle will Actually Mean for OEMs

What Vehicle-to-Vehicle will Actually Mean for OEMs

May 2017
Our complimentary whitepaper, What Vehicle-to-Vehicle will Actually Mean for OEMs, examines the role OEMs will play in future launches of the technology, including the connectivity that will underpin V2V connectivity. In addition, we examine the technology’s role in the V2X ecosystem and what it will mean for network operators.

Includes:
  • Connected Vehicles: The Market Landscape
  • Quantifying the Consumer Car Operator Data Traffic
  • Connected Car Market Players
  • Vendor Assessment
  • Limitations & Interpretations
  • Movers & Shakes
  • Big Data in the Connected Vehicle Sector
  • Market Forecast Summary: Total Number of Consumer Vehicles Installed with V2V Hardware
Chatbots ~ Critical To Businesses: Here’s Why

Chatbots ~ Critical To Businesses: Here’s Why

May 2017
Our complimentary whitepaper, ‘Chatbots ~ Critical To Businesses: Here’s Why’, examines how businesses can benefit from incorporating chatbots into their operations and how some traditional human to human operations can be replaced. In addition, our top level cost saving forecasts for healthcare and banking are included.

Includes:
  • Introduction to Chatbots
  • Current Market Status:
    • Commerce & Retail
    • Banking & Finance
    • Healthcare
  • Chatbots: Forecast Summary
Maximising the Digital Payment Opportunity 2017

Maximising the Digital Payment Opportunity 2017

April 2017
Our complimentary whitepaper, Maximising the Digital Payment Opportunity 2017 provides an analysis of leading trends across the eRetail, contactless mobile payment and digital money transfer markets, together with forecasts for digital transaction values.

Includes:
  • Introduction to Digital Payments
  • Key eRetail Trend: Chatbots, AI (Artificial Intelligence) Gaining Traction
  • Key Contactless Trend: Apple Driving US Adoption
  • Key P2P (Person-to-Person) Money Transfer Trend: Blockchain Transforming Money Transfer & Remittance
  • Digital Payment Forecasts
Cybercrime & the Internet of Threats 2017

Cybercrime & the Internet of Threats 2017

April 2017
Our complimentary whitepaper, ‘Cybercrime & the Internet of Threats 2017’ provides a summary of the latest cybercrime threats, an analysis of the current state of key segments of the cybersecurity market, and a forecast for the future of cybersecurity spending.

Includes:
  • Introduction to Cybercrime
  • Cybercrime Trends
  • Cybersecurity Market Trends
  • Cybersecurity Market Forecast: 2022
MMO Games ~ Massive Money Opportunity

MMO Games ~ Massive Money Opportunity

April 2017
Our complimentary whitepaper, ‘MMO Games – Massive Money Opportunity’ provides analysis of the key trends and future opportunities for the MMO (Massively Online Multiplayer) and MOBA (Multiplayer Online Battle Arena) markets, together with forecasts for the industry in 2021.
  • Introduction to MMO & MOBA
  • Key Trends in the MMO & MOBA
  • Market Saturation & New MMO Game Styles: Simulation & Strategy Games
  • New Technologies: VR
  • MMO & MOBA Games: Forecast Summary
Is OEM-Pay the Future of Contactless?

Is OEM-Pay the Future of Contactless?

April 2017
The contactless payment card offers an array of benefits to both retailer and consumer, most notably:
  • faster throughput at the POS (Point of Sale) terminal, potentially leadingto increased sales;
  • reduced operating costs from cash handling.
In most markets, the contactless card has been the first consumer engagement via ‘tap and go’. However, to succeed the contactless card needs the attendant payment infrastructure to be upgraded to support contactless transactions, thus requiring co-operation from the various stakeholders in retail payments.
Mobile Biometrics - Thumbs Up?

Mobile Biometrics - Thumbs Up?

March 2017
The premise of 2FA (two-factor authentication) is that it is based around:
  • Something the user has (eg a bank card);
  • Something the user knows (eg a PIN number or password).
This is the model used in Chip & PIN card payments, where the card holder inputs a 4 digit PIN after inserting the card into the POS terminal. If a customer needs to log in to his/her bank account or needs to purchase
physical goods online, he/she may be asked to enter the registered log-in ID and PIN along with a unique OTP (One Time Password) that is either sent to the customer via SMS by the bank/dealer, or generated by a
mobile app already installed on the device. At times, this step can be replaced by an automatic phone call to the customer’s mobile device, requesting confirmation to complete the transaction.

Where smartphones are used as access tools, the BYOT (Bring Your Own Token) variant can be employed, combining a personal log-in (user name and password) together with a passcode, which is sent to the end user in an app, email or SMS.
Sending out an SMS 2017

Sending out an SMS 2017

March 2017
Mobile messaging today encompasses both the more traditional forms of messaging and the popular OTT (Over The Top) messaging services from providers such as WhatsApp and WeChat. We live in an age where communication has never been so rapid or efficient, with services given titles such as ‘instant’ messaging.
Agile Retail in the IoT

Agile Retail in the IoT

March 2017
Retail has changed dramatically over the course of the last 4 decades. Save for areas where access to computing resources is limited, or too expensive to invest in, the retail industry has shifted from a cash-driven, supply-driven industry to one that is digitally- and demand-focused.

The Internet has, of course, played a key role in this transformation and the retail industry is now in a situation where competition is more intense than ever. Players’ catchment areas are now potentially unlimited, where previously they may have been locally focused. Meanwhile, consumer expectations have altered considerably in response to online and mobile retail. The level of service a retailer can provide is now a key consideration before a purchase; it is after all, now trivial to find the desired product at the lowest possible price, reducing this latter factor in importance.
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