Call Us: +44 1256 830 001 Email Us: info@juniperresearch.com

Looking for research?

First Name

Last Name

Phone Number

Job Title

Company Name

Email

Password
Password Strength

Confirm Password

Mailing lists

We will never share your information with third parties.

I would like to be kept up-to-date with the latest reports, whitepapers and webinars

I would like to be sent the latest headlines and press releases

I would like to be kept up-to-date on the Future Digital Awards programme

1

Which Technologies Will Innovate the CCaaS Market in 2022?

Tuesday, 16 August 2022

Telecoms & Connectivity

Elisha Sudlow-Poole

Senior Research Analyst

Our complimentary whitepaper, Which Technologies will Innovate the CCaaS Market in 2022?, provides an assessment of current market drivers and constraints, presented alongside an evaluation of new services innovating the future CCaaS market. It also includes a detailed summary of our market forecast for the total CCaaS market value in 2027.

Current Market Outlook
CCaaS Market Drivers
CCaaS Market Restraints
Key Technologies for CCaaS Platforms
Market Forecast Summary: Total CCaaS Market Revenue in 2027

Latest research, whitepapers & press releases

Report

September 2025

Fintech & Payments

Melissa Amouny

Instant Payments Market: 2025-2030

Juniper Research’s Instant Payments research suite provides a wide-ranging and strategic analysis of this market; enabling stakeholders - from banks, infrastructure providers, regulators, and businesses - to understand future growth, key trends, and the competitive environment.
VIEW
Report

September 2025

Fintech & Payments

Shane O'Sullivan

Anti-money Laundering Systems Market: 2025-2030

Our AML Systems research suite provides a detailed and insightful analysis of this evolving market; enabling stakeholders from financial institutions, law enforcement agencies, regulatory bodies and technology vendors to understand future growth, key trends, and the competitive environment.
VIEW
Report

September 2025

Fintech & Payments

Thomas Wilson

A2A Payments Market: 2025-2030

Our A2A Payments research suite provides detailed analysis of this rapidly changing market; enabling A2A payments service providers to gain an understanding of key payment trends and challenges, potential growth opportunities, and the competitive environment.
VIEW
Report

September 2025

Telecoms & Connectivity

Ardit Ballhysa

Mobile Messaging Fraud Prevention Market: 2025-2030

Our Mobile Messaging Fraud Prevention research suite provides a detailed and insightful analysis of a market set for significant disruption over the next five years. It enables stakeholders from mobile operators, enterprises, and mobile messaging fraud prevention vendors to understand how the market for mobile messaging fraud will evolve, as well as the impact of AI, RCS, and the evolving competitive environment.
VIEW
Report

September 2025

Sustainability & Smart Cities

Adam Wears

Smart Grid Market: 2025-2030

Our cutting-edge Smart Grid research suite provides a comprehensive view of a market at the forefront of the global energy transition. It examines the major disruptions transforming the sector, from the integration of distributed energy resources and the rise of virtual power plants to the growing role of AI-driven intelligence and the mounting need for robust cyber security and compliance.
VIEW
Report

September 2025

Fintech & Payments

Nick Maynard

eCommerce Payments Market: 2025-2030

Juniper Research’s eCommerce Payments research suite provides a comprehensive and insightful analysis of this market; enabling stakeholders, from eCommerce payment platform providers to merchants and payment service providers, to understand future growth, key trends, and the competitive environment.
VIEW

Whitepaper

September 2025

Fintech & Payments

Nick Maynard

Core Banking Transformation - A Strategic Conversation with SAP Fioneer

Core banking transformation is no longer optional, as regulatory change, rising compliance costs, and shifting customer expectations make legacy systems unsustainable. Anna Koritz, Global Head of Transaction Banking at SAP Fioneer, shares how banks can overcome cultural and technical hurdles and why SAP Fioneer’s modular, cloud-ready approach enables confident modernisation.
VIEW
Whitepaper

September 2025

Fintech & Payments

Shane O'Sullivan

From Detection to Prevention: The Next Era of Anti-money Laundering

Our complimentary whitepaper, From Detection to Prevention: The Next Era of Anti-money Laundering, examines the state of the AML systems market; considering the impact that a changing regulatory environment and a growing number of use cases is having on the market. Additionally, it includes a forecast summary of the total value of the AML systems market in 2030.
VIEW
Whitepaper

September 2025

Fintech & Payments

Thomas Wilson

Ascending-to-Ailing: The Deceleration of A2A Adoption

Our complimentary whitepaper, Ascending-to-Ailing: The Deceleration of A2A Adoption, examines the state of the A2A payments market; considering the impact of this payment method and how it is shaping the modern payments landscape through lower fees and enriched user experience.
VIEW
Whitepaper

September 2025

Telecoms & Connectivity

Ardit Ballhysa

RCS Fraud: Emerging Threats in Next-gen Messaging

Our complimentary whitepaper, RCS Fraud: Emerging Threats in Next-gen Messaging, examines the future of the messaging fraud prevention market, with a particular focus on the latest trends within RCS Business Messaging (RBM). Additionally, it includes a forecast summary of the total cost of fraud over RBM to subscribers in 2030.
VIEW
Whitepaper

September 2025

Adam Wears

Decentralising the Smart Grid: Opportunities & Challenges

Our complimentary whitepaper, Decentralising the Smart Grid: Opportunities & Challenges, explores how distributed energy resources, renewable integration, and virtual power plants are reshaping grid management.
VIEW
Whitepaper

September 2025

Fintech & Payments

Nick Maynard

Going Glocal ~ Why Local Payment Methods Are Driving eCommerce

Our complimentary whitepaper, Going Glocal ~ Why Local Payment Methods Are Driving eCommerce, assesses how local payment methods are driving the increasing accessibility to eCommerce, and challenges to eCommerce growth.
VIEW

Fintech & Payments

AML Systems Market to Surpass $75 Billion by 2030 Globally, With LexisNexis Risk Solutions, Oracle, and Experian Leading the Defence

September 2025
Fintech & Payments

B2B Payments to Hit $224 Trillion by 2030 Globally, Driven by Emerging Market Expansion

September 2025
Fintech & Payments

A2A Transaction Value to Reach $195 Trillion in 2030 Globally, Driven by Advanced Value-added Services

September 2025
Telecoms & Connectivity

ReveNet: Operators Must Act to Restore Trust & Transparency to $55bn A2P SMS Ecosystem

September 2025
Telecoms & Connectivity

RCS Business Messaging Fraud to Cost Mobile Subscribers $4.3 Billion Globally Over the Next 5 Years

September 2025
Sustainability & Smart Cities

Smart Grids to Support 43% of Global Electricity Supply by 2030, Driven by Virtual Power Plants

September 2025

Visit research store