Our complimentary whitepaper, Human + AI: Drivers of Customer Experience AI Agents in 2026, examines the key drivers of the AI agents for customer experience platforms market in 2025. It addresses the different standardised frameworks which have been introduced for AI agents that will accelerate development, key use cases of AI agents, and challenges facing the market.
Human + AI: Drivers of Customer Experience AI Agents in 2026
Monday, 8 December 2025
Telecoms & Connectivity
Latest research, whitepapers & press releases
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ReportDecember 2025
Molly GatfordAI Agents for Customer Experience Platforms Market: 2025-2030
Our comprehensive AI Agents for Customer Experience Platforms research suite comprises detailed assessment of a market that is set to disrupt mobile communications. It provides stakeholders with insight into the key opportunities within the AI agents for customer experience platforms market over the next two years.
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ReportDecember 2025Fintech & Payments
Shane O'SullivaneCommerce Fraud Prevention Market: 2025-2030
Our eCommerce Fraud Prevention research suite provides a detailed and insightful analysis of this evolving market; enabling stakeholders from financial institutions, law enforcement agencies, regulatory bodies and technology vendors to understand future growth, key trends, and the competitive environment.
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ReportNovember 2025Telecoms & Connectivity
Ardit BallhysaeSIMs & iSIMs Market: 2025-2030
Juniper Research’s eSIMs and iSIMs research suite offers insightful analysis of a market set to experience significant growth in the next five years. The research suite provides mobile network operators (MNOs), original equipment manufacturers (OEMs), and eSIM management and platforms vendors with intelligence on how to capitalise on the market growth, and guidance on how eSIM-only devices and sensors, SGP.42, in-factory provisioning, and iSIMs will change the competitive landscape.
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ReportNovember 2025Fintech & Payments
Jawad JahanModern Card Issuing Platforms Market: 2025-2030
Our Modern Card Issuing Platforms Market research suite provides a detailed and insightful analysis of this evolving market; enabling stakeholders from banks, financial institutions, fintech companies, and technology vendors to understand future growth, key trends, and the competitive environment.
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ReportNovember 2025Fintech & Payments
Thomas WilsonDigital Wallets Market: 2025-2030
Our digital wallets research suite provides detailed analysis of this rapidly changing market; allowing digital wallet providers to gain an understanding of key payment trends and challenges, potential growth opportunities, and the competitive environment.
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ReportOctober 2025Fintech & Payments
Louis AtkinDigital Identity Market: 2025-2030
Juniper Research’s Digital Identity research suite provides a comprehensive and insightful analysis of this market; enabling stakeholders, including digital identity platform providers, digital identity verification providers, government agencies, banks, and many others, to understand future growth, key trends, and the competitive environment.
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WhitepaperDecember 2025Telecoms & Connectivity
Molly GatfordHuman + AI: Drivers of Customer Experience AI Agents in 2026
Our complimentary whitepaper, Human + AI: Drivers of Customer Experience AI Agents in 2026, examines the key drivers of the AI agents for customer experience platforms market in 2025.
VIEW -
WhitepaperDecember 2025Fintech & Payments
Shane O'SullivanBeyond Chargebacks: The True Cost of Fraud for Digital Commerce
Our complimentary whitepaper, Beyond Chargebacks: The True Cost of Fraud for Digital Commerce, examines the state of the eCommerce fraud prevention market; considering the impact of evolving digital fraud strategies, including key trends such as identity theft, account takeovers, chargebacks, policy abuse and friendly fraud.
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WhitepaperNovember 2025Telecoms & Connectivity
Ardit BallhysaeSIM-only Devices: The Impact on Operators, Consumers, and IoT
Our complimentary whitepaper, eSIM-only Devices: The Impact on Operators, Consumers, and IoT, explores the challenges and opportunities for the three segments, with a particular focus on eSIM-only smartphones and SGP.42.
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WhitepaperNovember 2025Fintech & Payments
Jawad JahanUnlocking the Next Stage of Growth for Modern Card Issuing Platforms
This free whitepaper analyses key trends shaping the modern card issuing space, and the ways in which modern card issuing platforms can capture growth.
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WhitepaperNovember 2025Fintech & Payments
Nick MaynardTop 10 Fintech & Payments Trends 2026
Fintech is evolving fast. From stablecoins to agentic AI, our annual guide reveals the shifts redefining payments, digital identity, and the future of money in 2026. Download your copy today.
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WhitepaperNovember 2025Fintech & Payments
Thomas WilsonDigital Wallets: Empowering Financial Inclusivity
Our complimentary whitepaper, Digital Wallets: Empowering Financial Inclusivity, examines the state of the digital wallets market; considering the impact of digital wallets on different geographies, how they are shaping the modern payments landscape through lower transaction fees and promoting financial inclusivity for underbanked populations, and how they are competing with established payment methods.
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IoT & Emerging Technology
Global D2C Revenue Set for $370 Million Surge, But Satellite Operators Should Not Chase Full MNO Status
December 2025 -
Fintech & Payments
Digital Goods Fraud to Cost eCommerce Merchants $27 Billion Globally by 2030 as AI Tools Accelerate Attacks
December 2025 -
Fintech & Payments
AML Adoption to Hit 3.8 Million Businesses Globally by 2030, With Europe at the Forefront
November 2025 -
Telecoms & Connectivity
eSIM Connections to Grow 300% Globally in Next 5 Years, as China Presents Instant Opportunities
November 2025 -
Fintech & Payments
Cross-border A2A Transactions to Surpass 11 Billion in 2026 Globally, Thanks to Enhanced Interoperability
November 2025 -
Fintech & Payments
Modern Card Issuing Platforms Market to Surpass $4.2 Billion by 2030, as Juniper Research Reveals Global Leaders Driving Fintech Innovation
November 2025