What is the Future of Resilient IoT Connectivity? An Interview with Thales
Earlier this year, Thales was crowned the Platinum Winner of Best Enterprise IoT Solution at the Future Digital Awards for Smart Cities & IoT Innovation 2025 for its Thales IoT Suite.
![]() |
To celebrate, we sat down with Thales’ Cyril Proye to explore how the Thales IoT Suite is redefining operational resilience, enabling secure global connectivity at scale, and preparing IoT ecosystems for an AI-driven future. Cyril Proye is a marketing specialist working in the IoT Marketing Segment at Thales Digital Identity and Security since May 2024. Proye previously served as IoT Marketing Director at Linxens; bringing expertise in smart cards, programme management, and new product development. He is also an active industry speaker; recently highlighting Thales’ use of GSMA’s SGP.32 eSIM standard to enable secure, flexible global IoT connectivity. |
Could you explain what the Thales IoT Suite is, and highlight which industries benefit most from its capabilities?
At its core, the Thales IoT Suite is an engine for operational resilience. We are delivering two critical capabilities in unison: agile connectivity management and uncompromising, end-to-end security. We achieve this by leveraging the eSIM as a hardware ‘Root of Trust’, paired with our remote provisioning platforms. The result? Absolute control over your devices, anywhere on the globe.
This capability is transformative for industries where downtime is not an option. For utilities, it means smart meters can be maintained remotely; eliminating costly field interventions. In retail, it guarantees the uptime of payment terminals; directly protecting revenue. We also see Smart Cities securing surveillance infrastructure, and Fixed Wireless Access providers delivering a seamless ’plug-and-play‘ experience worldwide. It turns connectivity from a challenge into a competitive advantage.
What recommendations would Thales share to help organisations efficiently manage large and varied IoT device fleets?
To scale from thousands to millions, the industry must pivot to the GSMA eSIM SGP.32 standard. This is not merely an update; it is the strategic unlock for massive IoT deployment. It bridges the gap between flexibility available in the consumer market and IoT constraints; allowing OEMs to consolidate production into a single SKU - a massive optimisation for global logistics.
For service providers, the value lies in agility. With the eSIM Orchestrator of our Thales Adaptive Connect solution, providers can automate fleet management using sophisticated business rules - like dynamic network selection based on location.
Ultimately, we are driving toward a ‘Single Pane of Glass’. Rather than fragmenting control, we offer a unified interface for device, network, and data management. It allows leadership to adjust global connectivity strategies in real time, with precision and speed.
With the rapid changes in regulations and cyber threats, how does Thales ensure end-to-end security for IoT devices throughout their lifecycle?
We adhere to a simple philosophy; trust should be anchored in the combination of secure hardware and software. It begins with the eSIM itself; a tamper-resistant secure element. We do not simply claim security; we validate it. Our entire supply chain - from silicon production to our cloud platforms - is rigorously certified under GSMA eSIM Security Assurance (eSA) standards.
By deploying standards like GSMA IoT SAFE, we protect data integrity from the assembly line to the end of the device’s life. Whether security systems or cameras, the credentials inside remain encrypted and compliant.
What role do you see AI playing in the evolution of IoT connectivity?
AI is the catalyst shifting connectivity from a reactive utility to a proactive asset. The potential is immense. Predictive analytics enable anticipation of network requirements before latency occurs, while autonomous decision-making enables real-time network switching.
However, at Thales, we believe innovation must be principled. Capabilities are only viable when underpinned by trusted AI. Intelligence must be secure, transparent, and privacy-preserving. When AI influences mission-critical infrastructure, its decisions must be explainable and validated. That is the only way to build an ecosystem that is not just smart, but truly resilient.
Thales (Euronext Paris: HO) is a global leader in advanced technologies for the Defence, Aerospace and Cyber & Digital sectors. Its portfolio of innovative products and services addresses several major challenges: sovereignty, security, sustainability and inclusion. The Group invests more than €4 billion per year in research and development in key areas; particularly for critical environments such as artificial intelligence, cybersecurity, and quantum and cloud technologies.
Thales’ IoT solutions provide secure, scalable, and efficient connectivity for IoT deployments across various industries. The solutions provide a comprehensive suite of technologies that cover the full device lifecycle, including design, manufacturing and deployment. The offering is built on three core pillars:
#1. Build: Thales works with original equipment manufacturer (OEMs) and IoT solutions providers to create robust designs using eSIM and iSIM standards. This ensures strong authentication and encryption.
#2. Run: In this phase, Thales provides seamless global connectivity through remote eSIM provisioning and network activation. This allows IoT users to scale operations across various industries and geographies.
#3. Protect: Thales applies deep cybersecurity expertise to secure devices against current and future threats. This is done through embedded Secure Elements (eSEs), Hardware Security Modules (HSMs), and solutions such as IoT SAFE and Trusted Key Manager to safeguard identities, data, and communications.
Thales partners with over 450 connectivity service providers; ensuring worldwide coverage and resilient operations. Its IoT technologies are designed to support compliance, adaptability, and reliability across multiple regions and networks. The solutions offered create an end‑to‑end ecosystem that integrates connectivity management, strong security, remote provisioning, and lifecycle optimisation to accelerate digital transformation.
To learn more about Thales' IoT solutions, please visit the website. You can also connect with Cyril on LinkedIn.
Latest research, whitepapers & press releases
-
ReportAugust 2026Fintech & PaymentsContactless Payments Market Data: 2026-2031Our Contactless Payments market analysis provides exhaustive data coverage of the market in its entirety, including the adoption of mobile wallets featuring contactless payment technology, the growth of contactless transactions, and the market’s associated values.
VIEW -
ReportAugust 2026Fintech & PaymentsDigital Ticketing Market Data: 2026-2031Our Digital Ticketing report provides exhaustive coverage of the digital ticketing market, including the adoption rates of digital ticketing across different ticketing segments, as well as the use of wearable payments and chatbots.
VIEW -
ReportAugust 2026Fintech & PaymentsQR Code Payments Market: 2026-2031This research provides exhaustive coverage of the QR Code Payments market, including the adoption rates of QR code payment systems across retail, person-to-person (P2P), and ticketing use cases.
VIEW -
ReportJuly 2026IoT & Emerging TechnologyVLEO Satellite Market: 2026-2031Our Very Low Earth Orbit (VLEO) Satellite Market research suite provides comprehensive analysis of one of the fastest-emerging markets within the global space economy.
VIEW -
ReportJuly 2026Telecoms & ConnectivityIPX Providers Competitor Leaderboard: 2026Our IPX Providers Competitor Leaderboard 2026 delivers comprehensive evaluation and examination of 16 leading IPX vendors. It provides mobile network operators and other IPX customers with profiles, competitor benchmarking, and strategic analysis of these leading providers.
VIEW -
ReportJuly 2026Fintech & PaymentsPOS Market: 2026-2031Our Point of Sale (POS) Market research suite provides detailed and insightful analysis of this evolving market; enabling stakeholders - from POS hardware manufacturers, payment infrastructure providers, software developers, and hospitality and retail vendors - to understand future growth, key trends, and the competitive environment.
VIEW
-
WhitepaperJuly 2026IoT & Emerging TechnologyBeyond LEO: Why VLEO is Becoming the Next Growth Market
Our complimentary whitepaper, Beyond LEO: Why VLEO is Becoming the Next Growth Market, explores how VLEO is transitioning from an experimental orbital regime into a commercially viable market.
VIEW -
WhitepaperJuly 2026Fintech & PaymentsFrom Transaction to Transformation: The Future of POS
Our complimentary whitepaper, From Transaction to Transformation: The Future of POS, analyses the current landscape of the POS market. It also provides insight into key trends shaping the POS market, such as POS terminals increasingly being used as a business management platform.
VIEW -
WhitepaperJuly 2026Fintech & PaymentsBeyond the Boarding Pass: The Digital Travel Credential Paradigm
Our complimentary whitepaper, Beyond the Boarding Pass: The Digital Travel Credential Paradigm, examines the rapidly evolving state of the digital travel credential market.
VIEW -
WhitepaperJuly 2026Fintech & PaymentsThe Top Three Drivers of Network Tokenisation Adoption
Our complimentary whitepaper, The Top Three Drivers of Network Tokenisation Adoption, examines the state of the network tokenisation market; considering its impact on different payment modalities, how it is shaping the modern payments landscape through safer, more secure payments, and how it could unlock the potential of agentic commerce.
VIEW -
WhitepaperJune 2026Fintech & PaymentsMoney20/20 Europe 2026 Key Takeaways: What You Need to Know Post-event
Money 20/20 Europe once again brought together people from across the fintech, payments and identity ecosystems; creating three days of discussions, announcements and networking.
VIEW -
WhitepaperJune 2026Fintech & PaymentsChargeback Management: The Fightback Against Friendly Fraud
Our complimentary whitepaper, Chargeback Management: The Fightback Against Friendly Fraud, examines the growing impact of friendly fraud on the chargeback management space, as well as how chargeback management tools are mitigating this threat.
VIEW
-
Fintech & Payments
eCommerce Network Tokenisation Revenue to Surge Past $7 Billion Globally by 2027, Driven by Widespread Click to Pay Roll-out
August 2026 -
Fintech & Payments
Agentic Commerce: 120 Billion Transactions by 2031 Globally, as B2B Agentic Use Accelerates by 19,000%
August 2026 -
Fintech & Payments
Cross-border Remittances to Reach $635 Billion by 2030, as Market Growth Tapers
August 2026 -
Telecoms & Connectivity
Business RCS Messages to Hit 485 Billion by 2030, as Migration from SMS for Authentication Dominates Traffic
August 2026 -
Telecoms & Connectivity
Conversational AI Usage to Surge by 88% Globally by 2030; Driven by Rich Media Channels
August 2026 -
Fintech & Payments
Chargeback Requests to Surge to 616 Million Globally by 2031; Driving Demand for Automated Chargeback Management Solutions
August 2026
