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Research Details
Published: 04-11-2024
Category:Telecoms & Connectivity
Regions & Countries:
  • North America
    • US
    • Canada
  • Latin America
    • Argentina
    • Brazil
    • Colombia
    • Mexico
  • West Europe
    • Denmark
    • France
    • Germany
    • Italy
    • Netherlands
    • Norway
    • Portugal
    • Spain
    • Sweden
    • United Kingdom
  • Central & East Europe
    • Croatia
    • Czechia
    • Poland
    • Russian Federation
  • Far East & China
    • China
    • Japan
    • South Korea
  • Indian Subcontinent
    • India
  • Rest of Asia Pacific
    • Australia
    • Singapore
  • Africa & Middle East
    • Saudi Arabia
    • South Africa
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Key Statistics

1.8bn

Total revenue in 2024

$8.7bn

Total revenue in 2029

370%

Market growth 2024-2029

2024-2029

Forecast period

Overview

Our latest RCS (Rich Communication Services) Business Messaging research suite comprises comprehensive and insightful analysis of key factors driving this advancing market, with focus on how Apple’s entrance into the market will impact growth over the next two years. The report enables stakeholders from network operators and messaging vendors to understand the major factors influencing growth in the market, and where the key investment opportunities are for RCS business messaging next year.

The RCS business messaging market report includes several different options that can be purchased separately, including access to a market forecast of the adoption and future growth of the RCS business messaging market; a detailed study highlighting the latest market trends and opportunities, and a Competitor Leaderboard document containing an analysis of the major players in the RCS messaging space. The coverage can also be purchased as a full research suite, containing all of these elements, and including a substantial discount.

The study provides a critical tool for stakeholders in the telecoms industry for navigating this rapidly growing market; allowing vendors to shape their future strategy with RCS business messaging monetisation, and capitalise on emerging opportunities as RCS takes off in markets where Apple has a high market share. Its extensive coverage makes this RCS business messaging market analysis research suite an incredibly valuable resource for examining the future of this market as it reaches an inflection point.

All report content is delivered in the English language.

Key Features
  • Market Dynamics: Provides detailed insight into the outlook of the RCS business messaging market; assessing the key drivers to future market growth, including the impact of Apple’s entrance into the market. It addresses the key factors that will impact the growth of RCS business messaging next year, including operator onboarding with Google Jibe, the brand verification process, and competition from third-party OTT (over-the-top) messaging platforms. The research also explores the different messaging types, including authentication, transactional, promotional, and conversational, and examines the key opportunities for each. Moreover, it includes a Country Readiness Index, which assesses the market opportunities across 60 countries, identifying the countries which must be of focus for messaging vendors next year.
  • Key Takeaways & Strategic Recommendations: In-depth analysis of key development opportunities, industry trends and findings within the RCS business messaging market; accompanied by key strategic recommendations for stakeholders.
  • Benchmark Industry Forecasts: The market size and forecasts for RCS business messaging include 5-year forecasts for total number of RCS business messages sent per annum, and total revenue from RCS business messaging. It also splits RCS business messaging revenue by billing model, including the pay-per-message, session-based, access-based and call-to-action-based billing model. The forecast breaks down RCS business messaging traffic into four key use cases:
    • Authentication
    • Conversational
    • Promotional
    • Transactional
  • Juniper Research Competitor Leaderboard: Key industry player capability and capacity assessment for 17 RCS Business Messaging vendors, via the Juniper Research Competitor Leaderboard.

Research Deliverables

Market Data & Forecasts PDF Report

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A comprehensive analysis of the current market landscape, alongside strategic recommendations and a walk-through of the forecasts.

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Interactive Forecast Excel

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Full 5-year forecasts for every available market metric provided in Excel format, with interactive 'What If' and scenario tools.

harvest Online Data Platform

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Access the very latest data in our exclusive online data platform, harvest. All the data from Excel, with frequent updates and a more user-friendly interface.

Market Trends & Strategies Report

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A comprehensive analysis of the current market landscape, alongside strategic recommendations.

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Competitor Leaderboard Report

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Provides a visual representation of the competitive positioning of the leaders within the market.

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The market-leading research suite for the RCS Business Messaging market includes access to the full set of market forecast data of 54 tables and over 24,000 datapoints. Metrics in the research suite include:

  • Total Number of RCS Business Messages, split into:
    • Authentication
    • Transactional
    • Promotional
    • Conversational
  • Total Revenue from RCS Business Messages, split by billing model:
    • Pay-per-message (Single RCS/ Basic RCS)
    • Session-based
    • Access-based
    • Call-to-action-based

Juniper Research Interactive Forecast Excel contains the following functionality:

  • Statistics Analysis: Users benefit from the ability to search for specific metrics, displayed for all regions and countries across the data period. Graphs are easily modified and can be exported to the clipboard.
  • Country Data Tool: This tool lets users look at metrics for all key regions and countries in the forecast period. Users can refine the metrics displayed via a search bar.
  • Country Comparison Tool: Users can select countries and compare each of them for specific countries. The ability to export graphs is included in this tool.
  • What-if Analysis: Here, users can compare forecast metrics against their own assumptions, via five interactive scenarios.

This RCS business messaging market study includes a Competitor Leaderboard report, which provides detailed evaluation and market positioning of 17 RCS business messaging vendors. The vendors are positioned as established leaders, leading challengers or disruptors and challengers based on product and capability assessments.
Juniper Research Competitor Leaderboard for RCS Business Messaging, including key players:

  • Cisco Webex
  • CM.com
  • Comviva
  • Esendex
  • GMS (Global Message Services)
  • Gupshup
  • Infobip
  • Interop Technologies
  • LINK Mobility
  • Messaggio
  • Route Mobile
  • Sinch
  • Soprano Design
  • Syniverse
  • Tata Communications
  • Twilio Inc
  • Vonage

This document is centred around the Juniper Research Competitor Leaderboard; a vendor positioning tool that provides an at-a-glance view of the competitive landscape in a market, backed by a robust methodology.

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With over 20 years of experience, our forecast database and research methodologies are well-established and trusted by market-leading organisations around the world.

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Market Trends & Strategies

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Market Trends & Strategies comprises of:

  • Benefit tick iconMarket outlook & trends analysis
  • Benefit tick iconInterviews & case studies
  • Benefit tick iconStrategic recommendations

Market Trends & Strategies

£2,250
$3,015
€2,655

Market Trends & Strategies comprises of:

  • Benefit tick iconMarket outlook & trends analysis
  • Benefit tick iconInterviews & case studies
  • Benefit tick iconStrategic recommendations
PDF

Competitor Leaderboard

£2,250
$3,015
€2,655

Competitor Leaderboard comprises of:

  • Benefit tick iconCompetitor Leaderboard with 17 vendors ranked
  • Benefit tick iconVendor profiles & capabilities analysis

Competitor Leaderboard

£2,250
$3,015
€2,655

Competitor Leaderboard comprises of:

  • Benefit tick iconCompetitor Leaderboard with 17 vendors ranked
  • Benefit tick iconVendor profiles & capabilities analysis
PDF

Market Data & Forecasts

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Market Data & Forecasts comprises of:

  • Benefit tick icon5-year forecasts
  • Benefit tick icon8 regions and 60 country-level data splits
  • Benefit tick iconMarket segment data splits
  • Benefit tick icon12 months of continuous data updates

Market Data & Forecasts

£3,250
$4,355
€3,835

Market Data & Forecasts comprises of:

  • Benefit tick icon5-year forecasts
  • Benefit tick icon8 regions and 60 country-level data splits
  • Benefit tick iconMarket segment data splits
  • Benefit tick icon12 months of continuous data updates
EXCEL
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Full Research Suite

£4,250
$5,695
€5,015

Full Research Suite comprises of:

  • Benefit tick iconMarket outlook & trends analysis
  • Benefit tick iconInterviews & case studies
  • Benefit tick iconStrategic recommendations
  • Benefit tick iconCompetitor Leaderboard with 17 vendors ranked
  • Benefit tick iconVendor profiles & capabilities analysis
  • Benefit tick icon5-year forecasts
  • Benefit tick icon8 regions and 60 country-level data splits
  • Benefit tick iconMarket segment data splits
  • Benefit tick icon12 months of continuous data updates

Full Research Suite

£4,250
$5,695
€5,015

Full Research Suite comprises of:

  • Benefit tick iconMarket outlook & trends analysis
  • Benefit tick iconInterviews & case studies
  • Benefit tick iconStrategic recommendations
  • Benefit tick iconCompetitor Leaderboard with 17 vendors ranked
  • Benefit tick iconVendor profiles & capabilities analysis
  • Benefit tick icon5-year forecasts
  • Benefit tick icon8 regions and 60 country-level data splits
  • Benefit tick iconMarket segment data splits
  • Benefit tick icon12 months of continuous data updates
PDF
EXCEL
ONLINE