eCommerce Payments: Market Forecasts, Emerging Opportunities & Vendor Strategies 2022-2026

• eCommerce Market Status: Analysis of the current status of the eCommerce market and current trends, including the following elements:
  • Analysis of the key drivers in growth, including rising mCommerce and omnichannel models.
  • Evaluation of the ongoing impact of COVID-19 on the eCommerce landscape.
• eRetail Payments – Key Challenges: Detailed insight into eRetail payments market, including the following elements:
  • Assessment of challenges involved in the deployment of eCommerce payments with a deep dive into the applicable global regulatory framework.
  • Detailed overview of the cross-border eCommerce landscape.
• Key Takeaways & Strategic Recommendations: Key opportunities for vendors highlighted across the eCommerce payments landscape; providing critical insight for key stakeholders.
• Alternative Payments & the Future of eCommerce: Insightful analysis of key new technologies and approaches within alternative payments, including the use of blockchain, Open Banking and cryptocurrency.
• Juniper Research Competitor Leaderboard: Key player capability and capacity assessment of 17 providers, including:
  • ACI Worldwide
  • Adyen
  • Amazon
  • Block
  • Checkout.com
  • Cybersource
  • Dwolla
  • FIS
  • Fiserv
  • Payline Data
  • PayPal
  • Paysafe
  • Shopify
  • Stripe
  • Trustly
  • Verifone
  • WePay
• Benchmark Forecasts: 5-year forecasts are provided for eCommerce payments transaction volume and value, including splits by remote payments for physical and digital goods, as well as mobile versus online and OEM pay. Data is also split by our 8 key regions and 25 countries, including:
  • Argentina
  • Australia
  • Brazil
  • Canada
  • China
  • Colombia
  • Denmark
  • France
  • Germany
  • India
  • Italy
  • Japan
  • Mexico
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Saudi Arabia
  • Singapore
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • UK
  • US

1. What are the regional differences in how eCommerce payments are being rolled out across the world?
2. What is the post COVID-19 impact on the landscape?
3. Who are the leading players in the market in 2022?
4. What will the market size be for eCommerce payments in 2026?
5. What is the role of cross-border payments in the eCommerce space?

Case Studied: Klarna.
 
Interviewed: ACI Worldwide, Checkout.com, Cybersource, FIS, Paysafe.
 
Included in Juniper Research Competitor Leaderboard: ACI Worldwide, Adyen, Amazon, Block, Checkout.com, Cybersource, Dwolla, FIS, Fiserv, Payline Data, PayPal, Paysafe, Shopify, Stripe, Trustly, Verifone, WePay.
 
Mentioned: ACH (Automated Clearing House), Acumatica, Affirm, Afterpay, Airbnb, Alibaba, Alipay, Alltel Information Services , American Banker, Americart, Anybill, Apple, AppsFlyer, AT&T, Aurum Technology, BAI (Bank Administration Institute), Bakkt, BankWare, Barclays, Big Commerce, Bill & Pay, BitPay, Bitrise, BlackRock, Blik, Boleto, Brightpearl, Builtwith, CardinalCommerce , CashEdge, CheckFree Corporation, China UnionPay, Citi, Classy, Clover, Coinbase, Constant Contact, Credit Karma Tax, Credit Suisse, CrossView, Dell, Dessa, Dubarry, eBay, eBlox, Eloquent Labs, Eventzilla, Facebook, Farfetch, foxycart, FreshBooks, Fubo, FutureFuel, Global Payments, GoFundMe, Gojek, Google, GoPay, GuestPoint, Gymshark, H&M, HCL, Heinz, Honey, Hootsuite, Huel, Humble Bundle, Hyperwallet, IATA (International Air Transport Association), iDEAL, IKEA, Infor, Infusionsoft, Instagram, InterCept, Iowa Department of Revenue, Iowa Department of Transportation, iZettle, JCB International Co, Ltd, JPMorgan, Kentico, Konbini, Kordoba GmbH & Co, Lindt, Lyft, Magento, Mastercard, M-Com, Merger with Certegy Inc, Metavante Corporation, Microsoft, Moka, Molson Coors, Monzo, MovoCash, mpany, MySQL, Nestlé, Neteller, NetSuite, Network Intelligence Technology, New York Stock Exchange, NPCI (National Payments Corporation of India), Openbucks, Oracle, Paxos, Paydiant, PayMongo, PayPal, Payworks, PCLender, Pinterest, Pizza Hut, Plaid Inc, Qiwi, QuadPay, Quickbooks, Revolut, RocketFuel Blockchain, Inc, Salesforce, Sanchez Computer Associates, SAP, SapientNitro, Selecta Group, SEPA, Sequoia Capital, Shiji, Shopware, Simba, Simility, Skrill, Snapchat, Square, Staples, Step, Tencent Holdings, TIDAL, Tide, TikTok, Unicef, US Census Bureau, US Treasury Department's Bureau of Fiscal Service, Venmo, Verifi, Verifone, Viacash, Viafintech, Visa, Volusion, Walmart, WeChat, Wedbush Securities, West Ham United, Wish, WordPress, Workarea, Worldpay, Xero, Xoom, Yonoton, Zesty, Zip, Zuora.

Juniper Research’s eCommerce Payments forecast suite includes:

• Split by the following payment types:
  • Remote Payments for Physical Goods (Smartphones, Online, Featurephones, Mobile, OEM Pay, Tablet)
  • Remote Payments for Digital Goods (Mobile versus Online and OEM Pay)
• Access to the full set of forecast data of over 90 tables and more than 22,000 datapoints.
• Interactive Excel Scenario tool allowing users the ability to manipulate Juniper Research’s data for 8 different metrics.

Geographical splits: 25 countries

Harvest: Our online data platform, harvest, contains the very latest market data and is updated throughout the year. This is a fully featured platform enabling clients to better understand key data trends and manipulate charts and tables, overlaying different forecasts within the one chart - using the comparison tool. Empower your business with our market intelligence centre, and get alerted whenever your data is updated.

Interactive Excels (IFxl): Our IFxl tool enables clients to manipulate both forecast data and charts, within an Excel environment, to test their own assumptions using the Interactive Scenario Tool and compare selected markets side by side in customised charts and tables. IFxls greatly increase a clients’ ability to both understand a particular market and to integrate their own views into the model.

The value of global eCommerce payment transactions will exceed $7.5 trillion by 2026, from $4.9 trillion in 2021. This growth rate of 55% over the next five years will be driven by retailers offering compelling omnichannel retail experiences that increase user eCommerce spend. Omnichannel retail is a model that provides end users with the ability to access retail services, including sales and customer support, via multiple channels.

• The research predicted that these channels, including online, mobile and physical retail locations, will be instrumental for future success. This is because users expect the same services to be available irrespective of the channel. Additionally, there are increasing appetites for new payment methods within eCommerce checkouts, including Open Banking-facilitated payments and digital wallet one-click checkout buttons. Accordingly, it recommended that merchants ensure that payment options match changing user expectations, or they will be rapidly left behind.
• China will account for over 37% of global eCommerce payments by transaction value by 2026, owing to its established and extensive eCommerce and payments landscape that provides greater convenience for users via easily accessible alternative payment methods. Additionally, the research recommended prioritising digital wallets, Open Banking-facilitated payments and cryptocurrencies to emulate the eCommerce success experienced in China. To do so, it recommended that platform providers partner with specialists in these specific emerging payment areas to keep pace with changing merchant expectations around acceptance types.
• Physical goods will account for 82% of the global eCommerce payments transaction value by 2026. It urged payment providers to support BNPL, an alternative payment method that is integrates fixed instalment plans and flexible credit in eCommerce checkout options, to capitalise on the continuing growth of eCommerce due to the ongoing global COVID-19 pandemic.