Contactless Payments

Contactless Payments: Market Status, Vendor Analysis & Market Forecasts 2020-2024

Juniper Research’s latest study on Contactless Payments provides an extensive, independent analysis of the contactless payments market today and how the payments ecosystem continues to be disrupted by its deployment and evolution. It offers a detailed assessment of contactless infrastructure deployments and a far-reaching analysis of the opportunity for mobile wallets; evaluating the positioning and future scope for key OEM Pay services, including:
  • Apple Pay
  • Google Pay
  • Samsung Pay
  • Other OEM Pay (Garmin Pay, Huawei Pay, Xiaomi Pay)
The Contactless Payments research suite also includes industry benchmark forecasts for contactless card and mobile wallet transaction values (volume and value), amongst many other metrics.

The research covers:
  • Contactless Payment Cards
  • Contactless Mobile & Wearable Retail Payments
  • Mobile NFC Ticketing & Coupons
This contactless report suite comprises:
  • Deep Dive Strategy & Competition (PDF)
  • 5-Year Deep Data & Forecasting (PDF & Excel)
  • Executive Summary & Core Findings (PDF)


Key Features

  • Sector Dynamics: Provides an in-depth evaluation of the contactless payment ecosystem, highlighting developments for the key segments of:
    • Contactless Payment Cards & POS Infrastructure
    • Contactless Mobile Retail Payments
      • OEM Pay
      • MNO Contactless Payments
      • Smart Wearables
    • NFC Ticketing
    • Mobile Coupons
  • OEM Pay Market: Analysis and a 5-year forecast suite for key contactless wallet adoption, including:
    • Apple Pay
    • Samsung Pay
    • Google Pay
    • Other OEM Pay (Garmin Pay, Huawei Pay, Xiaomi Pay)
  • Interviews: With leading players across the contactless value chain, including:
    • Gemalto
    • Giesecke+Devrient
    • IDEMIA
  • Benchmark Industry Forecasts: Provided for the size and growth of the contactless payment trends including active users, transaction volumes and values.
  • Juniper Research Leaderboard: Key player capability and capacity assessment, together with our Leaderboard positioning matrix:
    • Carta Worldwide
    • Gemalto
    • G+D Mobile Security (Giesecke+Devrient)
    • Goldpac
    • HID Global
    • IDEMIA
    • Kona I
    • NBS Technologies
    • Netcetera
    • Pri-Num
    • Visa
    • Wirecard
    • Zwipe

Key Questions

  1. Which markets will have the strongest growth in mobile contactless transactions over the next 5 years, and why?
  2. Which contactless payment markets continue to demonstrate the strongest adoption of contactless payment cards? Which emerging markets are leading consumer adoption?
  3. What developments have there been in contactless card technologies?
  4. What are the latest developments in OEM Pay and how are Google Pay and Samsung Pay performing against Apple Pay?
  5. What is the impact of contactless payments on ticketing and what are the latest global developments?

Companies Referenced

Companies Referenced
Interviewed: G+D Mobile Security, Gemalto, IDEMIA.
Profiled: Carta Worldwide, DIGISEQ, G+D Mobile Security, Gemalto, Goldpac, HID Global, IDEMIA, Kona I, NBS Technologies, Netcetera, PriNum, Visa, Wirecard, Zwipe.
Case Studied: Apple, Fingerprint Cards, Wizway Solutions.
Mentioned: ABN Amro, Accenture, ACLEDA Bank, Aduno, Advent International, Aeon, Ai Holdings, AirPlus International, Alipay, Allcard Inc, Allianz, AlliedWallet, American Express, Amex, ANZ Bank, Arjo Systems, ASSA ABLOY Group, AT&T, Auka, Ayden, Banco de México, Bancontact Payconiq, Bank of America, Bank of China, Bank of Cyprus, Bank of Moscow, Barclays, BIS (Bank for International Settlements), Blue Cross, Bluecode, Bournemouth Parks Foundation, BP, BPI France, BPS-Sberbank, Capital One, Carrefour, CashTapp, Chase, China Construction Bank, China Merchants Bank, China Mobile, Chronos, Chutian Dragon Co, Citi Bank, COFACE (Compagnie Française d’Assurance pour le Commerce Extérieur), Coin, CommBank (Commonwealth Bank of Australia), Commerzbank, Contrast Management Consulting, Costco, Crédit Agricole, Credorax, Crossmatch, Cubic, Cybersource, Danske Bank, De La Rue, Deutsche Kreditbank AG, Device Authority, Diners, Discover, Dresscode Shirts, dz card, Ecebs, EMPSA (European Mobile Payment Systems Association), EMVCo, EPC (European Payments Council), European Central Bank, EZ-Link, EZi Wallet, Faurecia, FedEx, Ferratum, Fit Pay, Fitbit, Forex Bonuses, Fortress Identity, FPC, FXChange, Garmin, Goldman Sachs, Google, Great India Retail, Hana Bank, Handelsbanken, Hellenic Bank, Honey, HP, HSBC, HydrantID, ICBC, IDEX Biometrics, IDnow, Industrial Bank of Korea, ING, Ingenico, Instavolt, Institute of Fundraising, Interac, Intesa Sanpaolo, ISO (International Organization for Standardization), J.P. Morgan Chase, JCB, JD Finance, JETCO (Joint Electronic Teller Services Limited), K Wearables, Kapital Bank, Klarna, KOHO, Konsentsus, Korea Exchange Bank, KPMG, KPN, Kroger, Lake District Foundation, Laks, LG, LINE, Liquid Pay, LUX-Ident, Masabi, Mastercard, Mercury Security, Metro Rio, Metrolinx, Microsoft, Milan Metro, Mizuho Bank, mobilcom-debitel, MobilePay, Mondaine, Morpho, Mountain America Credit Union, N=5, NAB (National Australia Bank), Nagelmackers Bank, National Highway Authority of India, NatWest, Nesta, Nets, New York Metropolitan Transportation Authority, Nexperts, Nonghyup Bank, Nordea, NXP, O2, Oberthur Technologies, Ola, Olympic, OP Financial Group, Oppo, Orange, OSPT Alliance, Paydiant, PayLife Bank, PayPal, Paytm, PBOC (Popular Bank of China), Ping an Bank, Pingit, Placard, PNB (Philippine National Bank), Polar, Printemps Group, PULSE, Q Versicherung, Reise Bank, Rabobank, Raiffeissen Bank, Railsbank, Rambus, RATP (Régie Autonome des Transports Parisiens), Reserve Bank of India, RHB Bank, RuPay, Sabra, Saga Watch, Samsung, Santander, SAP, SBI (State Bank India), SEB, SEPTA (Southeastern Pennsylvania Transportation Authority), SES-imagotag, Share Your Business Sweden AB, Shenzhen Metro, ShieldPay, SIBS/MB WAY, Silone CardTech, Singapore Land Transport Authority, Singtel, Smartlink, SNCF, Societe Generale, SPA (Smart Payment Association), Sparkasse, Spendit, Sprint, Standard Chartered Bank, Starbucks, Starling Bank, Stripe, SwatchPAY, Swedbank, Swish, Swisscard, SwissWallet, Tappy Technologies, Target, Tatra Bank, TBC Bank, Tcell, TDC, Techstars, Telecom BU, Telenor, Telenor, Telia, Tencent, TfL (Transport for London), Thales, Three, Timex, T-Mobile, TransferWise, Translink, Travel Easy, Travel Mate.Asia Program, Trustech, T-Systems, TWINT, Twisto, UK Cards Association, UniCredit Bulbank, UnionPay, Valyou, Verifi, Verizon Wireless, VIPPS, Vodafone, VTB, Wallet Factory, Walmart, WeChat, Weizmann Forex, Wells Fargo, Western Union, Westpac Bank, Wirelane, WLA (White Label Alliance), Woori Bank, X Core Technologies, Zhengzhou Metro, Zodiac Aerospace.

Data & Interactive Forecast

Juniper Research’s Contactless Payments data suite includes:
  • Regional splits for 8 key regions, as well as 13 country-level data splits for:
    • Australia
    • Canada
    • China
    • Denmark
    • Germany
    • Japan
    • Norway
    • Portugal
    • South Korea
    • Spain
    • Sweden
    • UK
    • US
  • Additional country-level splits included for Contactless Cards:
    • France
    • Poland
    • Turkey
  • Country-level forecasts for NFC handset adoption by 36 countries (including China, France, Germany, India, UK, US and South Korea).
  • Segment splits by:
  • Contactless Payment Cards
  • Contactless Mobile Handsets
  • Smart Wearables
  • NFC Ticketing
  • NFC Coupons
  • Contactless Tokenisation
  • Contactless payment service provider splits by:
    • Apple Pay
    • Samsung Pay
    • Google Pay
    • Other OEM Pay
    • MNO-controlled SE Services
    • HCE-enabled Services
    • FeliCa
  • Interactive Scenario Tool allowing users to manipulate Juniper Research’s data for 20 different metrics.
  • Access to the full set of forecast data of more than 100 tables and over 15,000 datapoints.
Juniper Research’s highly granular IFxl (interactive Excel) database enables clients to manipulate Juniper Research’s forecast data and charts to test their own assumptions using the Interactive Scenario Tool; and compare select markets side by side in customised charts and tables. IFxls greatly increase clients’ ability to both understand a particular market and to integrate their own views into the model.

Contactless Payments Full Research Suite


Full Research Suite

Contactless Payments full research suite comprises:

  • Contactless Payments Executive Summary PDF Report
  • Contactless Payments Deep Dive Strategy & Competition PDF Report
  • Contactless Payments Deep Dive Data & Forecasting PDF Report
  • Contactless Payments Interactive Forecast Excel Data
  • Quarterly PDF Report & Excel Data Updates
  • Contactless Cards & Infrastructure PDF Report
  • Contactless Wallets & OEM Pay PDF Report
  • NFC Mobile Ticketing & Coupons PDF Report
  • 12 months' access to Contactless Payments data updates in harvest - find out more


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Research Details

Juniper Research
Susannah Hampton
Fintech & Payments
8 Key Regions - includes North America, Latin America, West Europe, Central & East Europe, Far East & China, Indian Subcontinent, Rest of Asia Pacific and Africa & Middle East
Australia, Canada, China, Denmark, Germany, Japan, South Korea, Norway, Portugal, Spain, Sweden, UK, USA