Online Payment Fraud Losses to Exceed $200 billion Over Next 5 Years
Ongoing High Level of Data Breaches and Fraud Innovation Driving Losses
Hampshire, UK – 25th February 2020
A new study from Juniper Research
has found that businesses in eCommerce, airline ticketing, money transfer and banking services, will cumulatively lose over $200 billion to online payment fraud between 2020 and 2024; driven by the increased sophistication of fraud attempts and the rising number of attack vectors.
Update August 2022, see updated research and whitepaper:
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The new research, Online Payment Fraud: Emerging Threats, Segment Analysis & Market Forecasts 2020-2024
, found the increasing ubiquity of digital payments provides an ever-increasing attack surface for fraudsters. The research recommends that payments industry stakeholders focus on an omnichannel fraud approach to mitigate these challenges. This approach must encompass both strict cybersecurity at access points, as well as analytics such as machine learning, to identify fraudulent behavioural patterns.
For more insights, download the free whitepaper: Fighting Online Payment Fraud in 2020
Machine Learning Crucial to Fighting Rising Fraud
The new research found that machine learning has become a crucial tool in the fraud detection and prevention arsenal, as it enables payments industry stakeholders to analyse transaction flows in a holistic way, unlocking hidden insights on fraudulent behaviours. The incorporation of machine learning into fraud detection and prevention software will drive spending forward, reaching $10 billion in 2024, a 15% increase on 2020.
Research co-author Nick Maynard explained:
“The rapidly evolving nature of payment fraud and increased sophistication in attack methods requires machine learning adoption at scale, in order to minimise risk. Constant innovation in analytics and data models is increasingly essential to constraining fraudulent behaviours in payments”.
Money Transfer Fastest Growing Payment Fraud Segment
The research also found that digital money transfer is a growing area for payment fraud, with losses growing by 130% from 2020 to 2024. Digital money transfer fraud is particularly strong in emerging markets, with payments vulnerable to SIM swapping fraud and synthetic identities, with less robust security measures in place. The research therefore recommends that ongoing KYC (Know Your Customer) verification, including events-based re-verification following onboarding, are elements that are essential to secure the rising levels of digital transactions.
For related research please browse our Fintech & Payments
section and associated topics:
Juniper Research provides research and analytical services to the global hi-tech communications sector; providing consultancy, analyst reports and industry commentary.
For further details please contact Sam Smith, Press Relations