Although offset by declining voice revenues - producing an overall neutral outlook for operators
Hampshire, UK – 2nd November 2010: A new study by Juniper Research estimates that operator revenues from non-voice services will almost double to $96.7 billion by 2015, up from $56.0 billion in 2010, driven by consumer adoption of data-hungry devices, such as, smartphones and tablets.
The North American Mobile Market report forecasts that, despite this rise, growth in total operator revenues will slow year-on-year, as a result of the start of the decline in voice revenues. Meanwhile, according to report author Daniel Ashdown, "voice revenues are deteriorating as the subscriber market saturates and competition places pressure on voice bundle pricing."
In order to offset this decline, operators are focusing on attractive data bundles. However, Juniper Research expresses concern about abandoning unlimited data plans and returning to tiered data pricing in the report, given that this was one of the key factors behind the iPhone/App Store and the smartphone revolution in general.
Other findings in the North American Mobile report include:
• Penetration in North American countries, and particularly in Canada, still significantly lower than in other developed markets, a strong indication of further room for growth in this region
• Smartphone technology has revolutionised Social Networking through use of GPS, and as a result is creating exciting marketing opportunities for businesses
• Increase in mobile ticketing revenue in North America driven by airlines' usage of mobile technology in airline tickets and boarding passes
The New North American Video Whitepaper investigating this key market is available to watch on the Juniper website today. For further details of the report titled, North American Mobile Market: Commerce, Content & Applications 2010-2015 please go to www.juniperresearch.com.
Juniper Research provides research and analytical services to the global hi-tech communications sector, providing consultancy, analyst reports and industry commentary.
John Levett
Juniper Research
+44(0)1256 830002
john.levett@juniperresearch.com
North American Operator Non-Voice Revenues to Approach $100 billion by 2015, says Juniper Research
Join the Juniper Research press list
Get our latest updates on technology industry trends and market forecasts before anyone else.
For further details contact:
Sam Smith, Press Relations
Latest research, whitepapers & press releases
-
ReportMarch 2026Fintech & PaymentsCross-border Payments Market: 2026-2030Our Cross-border Payments research suite provides a comprehensive and in-depth analysis of the evolving cross-border payments landscape; enabling stakeholders such as businesses, financial institutions, payment service providers, card networks, regulators, and technology infrastructure providers to understand future growth, key trends, and the competitive environment.
VIEW -
ReportFebruary 2026Telecoms & ConnectivityMobile Messaging Market: 2026-2030Juniper Research’s Mobile Messaging research suite provides mobile messaging vendors, mobile network operators, and enterprises with intelligence on how to capitalise on changing market dynamics within the mobile messaging market.
VIEW -
ReportFebruary 2026Fintech & PaymentsKYC/KYB Systems Market: 2026-2030Our KYC/KYB Systems research suite provides a detailed and insightful analysis of an evolving market; enabling stakeholders such as financial institutions, eCommerce platforms, regulatory agencies and technology vendors to understand future growth, key trends and the competitive environment.
VIEW -
ReportFebruary 2026Telecoms & ConnectivityRCS for Business Market: 2026-2030Our comprehensive RCS for Business research suite provides an in‑depth evaluation of a market poised for rapid expansion over the next five years. It equips stakeholders with clear insight into the most significant opportunities emerging over the next two years.
VIEW -
ReportFebruary 2026Fintech & PaymentsMobile Money in Emerging Markets: 2026-2030Our Mobile Money in Emerging Markets research report provides detailed evaluation and analysis of the ways in which the mobile financial services space is evolving and developing.
VIEW -
ReportJanuary 2026IoT & Emerging TechnologyPost-quantum Cryptography Market: 2026-2035Juniper Research’s Post-quantum Cryptography (PQC) research suite provides a comprehensive and insightful analysis of this market; enabling stakeholders, including PQC-enabled platform providers, specialists, cybersecurity consultancies, and many others, to understand future growth, key trends, and the competitive environment.
VIEW
-
WhitepaperMarch 2026Telecoms & ConnectivityMWC 2026: What's Next for Mobile?
Our latest whitepaper distils the most important announcements from MWC Barcelona 2026 and examines what they mean for the telecoms market over the year ahead. From network APIs and 5G monetisation to AI-RAN, direct-to-cell connectivity, and 5G-Advanced, it explains where the biggest opportunities — and challenges — will emerge next.
VIEW -
WhitepaperMarch 2026Fintech & PaymentsThe Transformation of Cross-border Payment Infrastructure
Our complimentary whitepaper, The Transformation of Cross-border Payment Infrastructure, examines the state of the cross-border payments market; explaining the role of key actors in transforming the cross-border payment experience, as well as the current landscape and recent developments within the cross-border payments industry.
VIEW -
WhitepaperFebruary 2026Telecoms & ConnectivityHow Social Media Will Disrupt Mobile Messaging Channels in 2026
Our complimentary whitepaper, How Social Media Will Disrupt Mobile Messaging Channels in 2026, explores the challenges and opportunities for operators and enterprises as social media traffic continues to increase.
VIEW -
WhitepaperFebruary 2026Telecoms & ConnectivityProtecting Users from Scam Ads: A Call for Social Media Platform Accountability
In this new whitepaper commissioned by Revolut, Juniper Research examines how scam advertising has become embedded across major social media platforms, quantifies the scale of user exposure and financial harm, and explains why current detection and enforcement measures are failing to keep pace.
VIEW -
WhitepaperFebruary 2026Fintech & PaymentsKnow Your Agents (KYA): The Next Frontier in KYC/KYB Systems
Our complimentary whitepaper, Know Your Agents (KYA): The Next Frontier in KYC/KYB Systems, examines the state of the KYC/KYB systems market; considering the impact of regulatory development, emerging risk factors such as identity enabled fraud, and how identity and business verification is evolving beyond traditional customer and merchant onboarding toward agent-level governance.
VIEW -
WhitepaperFebruary 2026Telecoms & Connectivity3 Key Strategies for Capitalising on RCS Growth in 2026
Our complimentary whitepaper, 3 Key Strategies for Capitalising on RCS Growth in 2026, explores key trends shaping the RCS for Business market and outlines how mobile operators and platforms can accelerate adoption and maximise revenue over the next 12 months.
VIEW
-
Fintech & Payments
Top Three Global Leaders in Cross-border Payment Infrastructure Revealed
March 2026 -
Telecoms & Connectivity
MVNO Subscriber Revenue to Exceed $50 Billion Globally in 2030
March 2026 -
Fintech & Payments
QUBE Events is excited to bring back the 24th NextGen Payments & RegTech Forum - Switzerland
February 2026 -
Telecoms & Connectivity
OTT Messaging Apps to Exceed 5 Billion Users Globally by 2028; Driving Shift in Enterprise Communication Strategies
February 2026 -
Fintech & Payments
Calling All Fintech & Payment Innovators: Future Digital Awards Now Open for 2026
February 2026 -
Telecoms & Connectivity
Operator RCS for Business Revenue to Reach $3 Billion Globally by 2027, Growing 150% in Two Years
February 2026