Represents a penetration of less than 1 in 10 smartphone users at the end of the forecast period
Hampshire, UK – 16th August 2011: The prospects of mobile video calling have improved in the last eighteen months due to the launch of mobile video calling services by major industry players, increased availability of front-facing cameras on smartphones and underlying technology improvements finds a recently released study by Juniper Research.
mVoIP to Herald New Business Models
The increasing dominance of the smartphone in developed markets, meanwhile, and the simplicity of the app download model have improved the market for mVoIP delivered through mobile clients downloaded to the handset, although there are still few alliances between MNOs and mVoIP service providers, finds Juniper Research.
The role that voice plays within the broader mobile communications market will change as it becomes available within other applications such as gaming and social networking, finds the Mobile Voice & Video Calling report. Alliances between Facebook and several mVoIP service providers, and the high profile acquisition of Skype by Microsoft are expected to accelerate this trend.
Mobile Video Calling Prospects
“Services such as Apple’s FaceTime have brought mobile video calling to the public consciousness,” says Anthony Cox, Associate Analyst at Juniper Research. However the report also finds that lack of a standardised approach and the absence of a clear route to monetise new IP-based mobile video calling services may hold back mobile video calling from becoming a truly mass-market service for the foreseeable future.
Further findings include:
• Mobile VoIP and mobile video calling services will develop significantly faster in developed markets due to the direct correlation between 3G and 4G roll outs and the take up of mobile VoIP and mobile video calling.
• Revenues from the circuit switched voice market will continue to diminish over the next five years, although this is not expected to accelerate.
• Many basic mobile video calling services are offered for free by players wishing to kick-start the market.
Mobile Voice & Video Calling Whitepaper and further details of the study “Mobile Voice & Video Calling: Strategic Opportunities & Business Models 2011-2016” can be downloaded from www.juniperresearch.com.
Juniper Research provides research and analytical services to the global hi-tech communications sector, providing consultancy, analyst reports and industry commentary.
Jessica Hanslip
Juniper Research
T: +44(0)1256 830 001
E: jess.hanslip@juniperresearch.com
Mobile Video Calling Users to Exceed 130 Million by 2016 Finds New Juniper Research Report
Join the Juniper Research press list
Get our latest updates on technology industry trends and market forecasts before anyone else.
For further details contact:
Sam Smith, Press Relations
Latest research, whitepapers & press releases
-
ReportApril 2026IoT & Emerging TechnologyPhysical AI in Manufacturing & Logistics Market: 2026-2030Our Physical AI in Manufacturing and Logistics research suite provides in-depth analysis of the key economic, operational, and technological factors driving growth in this fast-growing market.
VIEW -
ReportApril 2026Fintech & PaymentsAgentic Commerce Market: 2026-2031Juniper Research’s Agentic Commerce research suite provides an insightful analysis of this rapidly emerging market; enabling stakeholders, including AI developers, payment infrastructure providers, eCommerce marketplaces, merchants and many others, to understand future growth, key trends, and the competitive environment.
VIEW -
ReportMarch 2026Fintech & PaymentsB2B Payment Cards Market: 2026-2030Our B2B card payments research suite provides detailed analysis of this rapidly changing market; allowing B2B card providers to gain an understanding of key payment trends and challenges, potential growth opportunities, and the competitive environment.
VIEW -
ReportMarch 2026Telecoms & ConnectivityDirect Carrier Billing Market: 2026-2030Our Direct Carrier Billing research suite for mobile network operators provides detailed analysis and strategic recommendations for the direct carrier billing market over the next four years.
VIEW -
ReportMarch 2026Fintech & PaymentsCross-border Payments Market: 2026-2030Our Cross-border Payments research suite provides a comprehensive and in-depth analysis of the evolving cross-border payments landscape; enabling stakeholders such as businesses, financial institutions, payment service providers, card networks, regulators, and technology infrastructure providers to understand future growth, key trends, and the competitive environment.
VIEW -
ReportFebruary 2026Telecoms & ConnectivityMobile Messaging Market: 2026-2030Juniper Research’s Mobile Messaging research suite provides mobile messaging vendors, mobile network operators, and enterprises with intelligence on how to capitalise on changing market dynamics within the mobile messaging market.
VIEW
-
WhitepaperApril 2026IoT & Emerging TechnologyKey Growth Opportunities for Physical AI in 2026
Our complimentary whitepaper, Key Growth Opportunities for Physical AI in 2026, provides insight into the rapidly evolving physical AI in manufacturing and logistics market; highlighting the countries in which high demand for automation in these industries is anticipated over the next five years.
VIEW -
WhitepaperApril 2026Fintech & PaymentsAgentic Commerce - Revolution or False Dawn?
Our complimentary whitepaper assesses the trends that are increasing agentic commerce adoption, and challenges to agentic commerce usage. Additionally, it includes a forecast summary of the global spend on agentic commerce by 2030.
VIEW -
WhitepaperMarch 2026Fintech & PaymentsHow B2B Payment Cards Are Streamlining Corporate Expenses
Our complimentary whitepaper, How B2B Payment Cards Are Streamlining Corporate Expenses, examines the state of the B2B payment cards market; considering its impact on different geographies and how it is shaping the modern B2B payments landscape through card controls, payment data analysis tools, and fully integrated spend management solutions.
VIEW -
WhitepaperMarch 2026Telecoms & ConnectivityDirect Carrier Billing: Unlocking Emerging Revenue Streams for Operators
Our complimentary whitepaper, Direct Carrier Billing: Unlocking Emerging Revenue Streams for Operators, explores the emerging opportunities for mobile network operators to monetise direct carrier billing.
VIEW -
WhitepaperMarch 2026Telecoms & ConnectivityMWC 2026: What's Next for Mobile?
Our latest whitepaper distils the most important announcements from MWC Barcelona 2026 and examines what they mean for the telecoms market over the year ahead. From network APIs and 5G monetisation to AI-RAN, direct-to-cell connectivity, and 5G-Advanced, it explains where the biggest opportunities — and challenges — will emerge next.
VIEW -
WhitepaperMarch 2026Fintech & PaymentsThe Transformation of Cross-border Payment Infrastructure
Our complimentary whitepaper, The Transformation of Cross-border Payment Infrastructure, examines the state of the cross-border payments market; explaining the role of key actors in transforming the cross-border payment experience, as well as the current landscape and recent developments within the cross-border payments industry.
VIEW
-
Fintech & Payments
KYC & KYB Spending by Financial Services Firms to Surpass $30 Billion Globally by 2030, As Identity Threats Intensify
April 2026 -
IoT & Emerging Technology
Physical AI Deployments in Manufacturing & Logistics to Reach 400,000 Systems by 2030
April 2026 -
Fintech & Payments
Agentic Commerce Set to Generate $1.5 Trillion Globally by 2030, as Payments Infrastructure Leaders Revealed
April 2026 -
Fintech & Payments
B2B Card Payments to Reach $11 Trillion Globally in 2030, Accelerated by Increased Corporate Use
March 2026 -
Telecoms & Connectivity
Direct Carrier Billing to Grow by $35 Billion Globally Over the Next Four Years, as Anti-fraud Capabilities Are Enhanced by Network APIs
March 2026 -
Fintech & Payments
Sophisticated Microfinance Services Spend to Surpass $22 billion By 2030, as Mobile Money Services in Emerging Markets Mature
March 2026