Our Team

Tony Crabtree

Founder & CEO

Founding Juniper Research in 2002, Tony has navigated Juniper Research’s development from a purely mobile-focused analyst house into its current form, with in-depth expertise in fintech markets, telecoms and emerging digital technologies. Tony has a keen interest in new tech, particularly within smart living and sustainability. He gets (some of) his annual fix at CES each year.

Nick Maynard

VP of Fintech Market Research

Nick Maynard is VP of Fintech Market Research at Juniper Research, where he leads analysis on key trends shaping the future of finance. With deep expertise across digital payments and commerce, his recent work includes reports on Chargeback Management, Digital Commerce, and Payment Card Technologies; helping stakeholders stay ahead in a rapidly evolving market.

Sam Barker

VP of Telecoms Market Research

As VP of Telecoms Market Research at Juniper Research, Sam produces high-quality research on telecommunications technologies and the future of digital content. His recent reports include 5G Satellite Networks, CPaaS, and Operator Revenue Strategies. Sam has been interviewed by leading media outlets, including the BBC and Wall Street Journal, and is a regular contributor to messaging conferences and telecommunications industry events.

Alex Webb

Senior Research Analyst

Alex is a Senior Research Analyst within Juniper Research’s Telecoms & Connectivity team, focusing on the latest developments in operator and telecommunications markets. His recent reports include Telecommunications Cloud Strategies, Cellular IoT, and 6G Development.

Ardit Ballhysa

Senior Research Analyst

Ardit works within the Telecoms & Connectivity team; providing insights and strategic recommendations on current and future markets within the telecoms industry. His primary area of focus is on operator and CSP strategies. He previously worked at GlobalData for four years where he covered the technology and telecommunications industries, and prior to that, worked at Gartner for two years.

Lorien Carter

Senior Research Analyst

Lorien is a Senior Research Analyst in the Fintech and Payments team at Juniper Research, and specialises in analysing and forecasting emerging trends and innovations in financial markets. Her latest reports have covered topics including Subscription Economy and Modern Card Issuing Platforms.

Michael Greenwood

Senior Research Analyst

As a Senior Research Analyst, Michael delivers in-depth insights into the fast-evolving worlds of digital identity and payments. His recent work spans critical topics such as Digital Wallets, Digital Identity, and Instant Payments; helping industry leaders navigate change and identify new opportunities.

Molly Gatford

Senior Research Analyst

Molly is a Senior Research Analyst at Juniper Research, providing insight, data, and recommendations for established and future markets within the telecommunications sector. Her recent reports have covered topics including RCS Business Messaging, AdTech, and Telecommunications APIs.

Fred Savage

Senior Market Data Analyst

Fred is responsible for curating and administering Juniper Research’s online data platform, harvest. He also regularly writes reports within the Telecoms & Connectivity team, with his recent titles including Chatbots and AI in Network Orchestration.

Hazel Saunders

Senior Data Executive

With over 7 years’ experience managing online databases, Hazel is responsible for keeping Juniper Research's online data platform, harvest, updated with the latest industry and forecasting data.

Shane O'Sullivan

Research Analyst

Shane is a Research Analyst at Juniper Research, specialising in fintech trends, market forecasting and competitive analysis. He contributes to in-depth reports and strategic insights across digital banking, payments and financial inclusion. His work supports clients navigate emerging opportunities and regulatory challenges in the evolving fintech landscape.

Thomas Wilson

Research Analyst

As a Research Analyst within Juniper Research’s Sustainability & Smart Cities team, Thomas provides up-to-date trends analysis, competitive landscape appraisal, and market sizing for industries such as Renewable Energy Technologies and EV Charging & Batteries.

Carly Page

Associate Analyst

Chris Phillips

VP of Marketing

Chris is responsible for all of Juniper Research's website and marketing operations, as well as central business reporting and project management. He has 25 years of experience in digital marketing, working for leading UK retailers, supermarkets and FMCG brands.

Nick Mardell

VP of Sales

As VP of Sales, Nick is responsible for client relations and managing the development of Juniper Research's products and services. With over 15 years' experience in sales and account management, his keen market insights and in-depth understanding of customer needs mean that he is well versed at creating tailored solutions that resonate with the company’s clients.

Carlie Crabtree

Product Marketing & Events Manager

With over 25 years’ experience as a copywriter and proofreader, Carlie has worked alongside some of the biggest brands in the UK. She is responsible for maintaining Juniper Research’s online report catalogue and managing our HR function, in addition to serving as the executive assistant to the CEO.

Adam Wears

Digital Marketing Manager

Adam has over 15 years’ experience producing digital content for some of the Internet’s biggest brands. As Juniper Research’s Digital Marketing Manager, he is responsible for managing its social media and email marketing campaigns, in addition to the Future Digital Awards.

Sam Chapman

Senior Sales Development Executive

Sam is a Senior Sales Development Executive at Juniper Research. With precision and insight, he guides the company’s telecoms and technology clients towards success by delivering tailored solutions that help them not only meet, but exceed their business objectives.

Deborah Petrara

PR & Media Relations Specialist

Deb is a seasoned communications strategist with deep expertise in public relations, brand messaging, and multimedia storytelling. Before joining Juniper Research, she led global PR and social media for ABI Research; driving consistent coverage across top-tier business and tech outlets.

Kristi Hibbard Jenkins

Editorial & Proofing Executive

Kristi is responsible for editing and proofreading across both analyst reports and marketing materials. With many years’ experience in marketing and project management, she brings a sharp eye for detail and a deep understanding of what makes content clear, accurate and effective.