Resources

Our Resource pages provide access to a variety of information sources including partner events, the Juniper Research Future Digital Awards programme and a variety of multimedia. In addition, you can subscribe to our free Whitepapers.

Whitepapers

Our whitepapers cover a wide range of topics and generally reflect the areas that we cover most. Registered users on the website can download our free whitepapers, published on a weekly basis.

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An Interview with Telecoming: the Emerging Sportech Opportunity

May 2023

Telecoming is an expert in monetising mobile audiences. They are a technological company that develops and distributes entertainment experiences for the mobile sports fans through the operators.

We sat down with Patricia Peiró, Telecoming’s Chief Strategy Officer, to discuss how mobile devices can be used to develop engaging fan experiences, what technologies Peiró is most excited by, and why Telecoming is unique in the mobile fan engagement market.

Digitalisation ~ The Future of Prepaid Cards

May 2023

Our complimentary whitepaper, Digitalisation ~ The Future of Prepaid Cards, examines how digitalisation is affecting the prepaid card landscape, and assesses key trends driving growth, combined with a forecast summary for total value of digital prepaid card transactions in 2028.

Introduction
Current Market Landscape
Opportunities in Serving Underbanked and Unbanked Population
Prepaid Cards & Fraud
Market Forecast Summary: Total Value of Digital Prepaid Card Transactions

Unlocking the Potential of Smart Cities

May 2023

Our complimentary whitepaper, Unlocking the Potential of Smart Cities, examines how technology is enabling new innovations within urban environments, and assesses key trends driving growth; combined with a forecast summary for the total value of cost savings driven by smart city deployments globally in 2028.

Introduction
Definitions and Scope
Market Forecast Summary: Total Value of Digital Prepaid Card Transactions

How Alternative Payments are Disrupting eCommerce

May 2023

Our complimentary whitepaper, How Alternative Payments are Disrupting eCommerce, examines key trends within the eCommerce payment sector, including the benefits of providing a range of frictionless payment options to users, and in turn how this impacts eCommerce merchants and causes the reduction in cart abandonment rates. It also looks at the issues surrounding regulatory requirements, with a forecast summary of the eCommerce transaction revenue in 2027.

Introduction
The Future of eCommerce Payments
Market Summary: Global eCommerce Payments Transaction Value

Vulnerable Software Supply Chains are a Multi-billion Dollar Problem

May 2023

As with many things in today’s world, supply chains have become more and more digital. However, digitising elements of the supply chain means that these areas are increasingly vulnerable to disruption from cyberattacks - while the introduction of digital elements to both product delivery and the traditional supply chain means that areas not usually considered part of the supply chain now need to be assessed for security vulnerabilities.

This free report examines the current state of software supply chain cybersecurity and where the space is going, along five key industry verticals:

Automotive
Digital Devices
Finance
Government
Healthcare

Why Mobile Money Is Revolutionising Payments

May 2023

Our complimentary whitepaper, Why Mobile Money Is Revolutionising Payments, examines key trends within the mobile money industry, including the benefits provided by mobile money accounts to those without bank accounts within emerging markets. It also looks at the benefits of Payments‑as‑a‑Platform and the ability it provides to offer more solutions based on a simple payment proposition; accompanied by a forecast summary of the mobile money transaction value in emerging markets in 2027.

Introduction
Payment-as-a-Platform and the Future of Mobile Money
Key Enabling Technologies
Market Summary: Global Revenue from Mobile Money in Emerging Markets

SMS: Simplicity Means Success

May 2023

Within the business messaging market, a heavy emphasis is placed on the importance of rich media content. Rapid digitalisation places pressure on enterprises to establish an omnichannel presence across all messaging channels or lose customers. Within this fragmented market, one can be mistaken for focusing solely on the future of OTT (Over the Top) messaging applications and RCS (Rich Communication Services). However, the value of SMS within the business messaging market must not be understated, given the channel’s impressive open rates and unrivalled subscriber reach.

In this exclusive whitepaper by the messaging experts at Juniper Research, you’ll discover:

The strategic ways MNOs are deploying SMS to maximise their return on investment
The factors driving the popularity of business messaging over RCS and OTT business messaging channels
How rapid fluctuations in SMS pricing have led to a growth in the prevalence of fraud across this channel
The technologies directly threatening the revenue generated from SMS use cases
How SMS will prevail in the future of business messaging

How SMS Firewalls Are Maximising Operator Revenue in 2023

May 2023

Our complimentary whitepaper, How SMS Firewalls Are Maximising Operator Revenue in 2023, assesses the current pressures impacting the use of SMS for business messaging uses cases, and how these pressures are being mitigated. Additionally, this whitepaper also provides the market forecast for total SMS traffic handled by SMS firewalls in 2027.

Introduction & Definitions
Current Market Outlook
Privacy Concerns to Increase Leverage of Managed Services
Near and Long-term Threats to SMS Messaging
Market Forecast Summary: Total Operator Loss to SMS Grey Route Traffic in 2027

Carrier Billing ~ Accelerating eCommerce in the Developing World

April 2023

Our complimentary whitepaper, Carrier Billing ~ Accelerating eCommerce in the Developing World, examines the role that carrier billing is playing, and will play, in the eCommerce sector across the developing world. As developing markets have increased access to mobile payment methods, and disposable income increases across Africa, parts of Asia, and Latin America, the value of the eCommerce market will only grow. This makes understanding a key mobile payment method like carrier billing vital to understanding these regions. The whitepaper also includes a forecast summary of the total end user carrier billing spend by 2027.

Introduction
Segment Analysis
Regional Analysis
Market Summary: End-user Carrier Billing Spend

Detecting Flash Calling: Block or Monetise?

April 2023

Our complimentary whitepaper, Detecting Flash Calling: Block or Monetise, assesses potential losses to unmonetised flash calls, and outlines how platforms can leverage voice firewall services and cost-effective authentication methods to verify and validate their services for end users. Also included are forecasts for the global flash calling market value in 2023.

Introduction to Flash Calling
Flash Calling Use in Authentication
Authentication Mobile Channels & Use Cases
Market Forecast Summary: Operator Losses to Undetected Flash Calls

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