Resources

Our Resource pages provide access to a variety of information sources including partner events, the Juniper Research Future Digital Awards programme and a variety of multimedia. In addition, you can subscribe to our free Whitepapers.

Whitepapers

Our whitepapers cover a wide range of topics and generally reflect the areas that we cover most. Registered users on the website can download our free whitepapers, published on a weekly basis.
Understanding Unified Threat Management

Understanding Unified Threat Management

June 2023

Our complimentary whitepaper, Understanding Unified Threat Management, examines how these solutions are meeting new challenges within cybersecurity, and assesses the key trends driving adoption; combined with a forecast summary for the global spend by businesses of unified threat management solutions in 2028.

  • Introduction
  • Definitions and Scope
  • Current UTM Landscape
  • Market Forecast Summary: Total Enterprise Spend on UTM
An Interview with Telecoming: the Emerging Sportech Opportunity

An Interview with Telecoming: the Emerging Sportech Opportunity

May 2023
Telecoming is an expert in monetising mobile audiences. They are a technological company that develops and distributes entertainment experiences for the mobile sports fans through the operators.

We sat down with Patricia Peiró, Telecoming’s Chief Strategy Officer, to discuss how mobile devices can be used to develop engaging fan experiences, what technologies Peiró is most excited by, and why Telecoming is unique in the mobile fan engagement market.
Digitalisation ~ The Future of Prepaid Cards

Digitalisation ~ The Future of Prepaid Cards

May 2023

Our complimentary whitepaper, Digitalisation ~ The Future of Prepaid Cards, examines how digitalisation is affecting the prepaid card landscape, and assesses key trends driving growth, combined with a forecast summary for total value of digital prepaid card transactions in 2028.

  • Introduction
  • Current Market Landscape
  • Opportunities in Serving Underbanked and Unbanked Population
  • Prepaid Cards & Fraud
  • Market Forecast Summary: Total Value of Digital Prepaid Card Transactions
Unlocking the Potential of Smart Cities

Unlocking the Potential of Smart Cities

May 2023

Our complimentary whitepaper, Unlocking the Potential of Smart Cities, examines how technology is enabling new innovations within urban environments, and assesses key trends driving growth; combined with a forecast summary for the total value of cost savings driven by smart city deployments globally in 2028.

  • Introduction
  • Definitions and Scope
  • Market Forecast Summary: Total Value of Digital Prepaid Card Transactions
How Alternative Payments are Disrupting eCommerce

How Alternative Payments are Disrupting eCommerce

May 2023
Our complimentary whitepaper, How Alternative Payments are Disrupting eCommerce, examines key trends within the eCommerce payment sector, including the benefits of providing a range of frictionless payment options to users, and in turn how this impacts eCommerce merchants and causes the reduction in cart abandonment rates. It also looks at the issues surrounding regulatory requirements, with a forecast summary of the eCommerce transaction revenue in 2027.
  • Introduction
  • The Future of eCommerce Payments
  • Market Summary: Global eCommerce Payments Transaction Value
Vulnerable Software Supply Chains are a Multi-billion Dollar Problem

Vulnerable Software Supply Chains are a Multi-billion Dollar Problem

May 2023
As with many things in today’s world, supply chains have become more and more digital. However, digitising elements of the supply chain means that these areas are increasingly vulnerable to disruption from cyberattacks - while the introduction of digital elements to both product delivery and the traditional supply chain means that areas not usually considered part of the supply chain now need to be assessed for security vulnerabilities.
 
This free report examines the current state of software supply chain cybersecurity and where the space is going, along five key industry verticals:
 
  • Automotive
  • Digital Devices
  • Finance
  • Government
  • Healthcare
Why Mobile Money Is Revolutionising Payments

Why Mobile Money Is Revolutionising Payments

May 2023
Our complimentary whitepaper, Why Mobile Money Is Revolutionising Payments, examines key trends within the mobile money industry, including the benefits provided by mobile money accounts to those without bank accounts within emerging markets. It also looks at the benefits of Payments‑as‑a‑Platform and the ability it provides to offer more solutions based on a simple payment proposition; accompanied by a forecast summary of the mobile money transaction value in emerging markets in 2027.
  • Introduction
  • Payment-as-a-Platform and the Future of Mobile Money
  • Key Enabling Technologies
  • Market Summary: Global Revenue from Mobile Money in Emerging Markets
SMS: Simplicity Means Success

SMS: Simplicity Means Success

May 2023
Within the business messaging market, a heavy emphasis is placed on the importance of rich media content. Rapid digitalisation places pressure on enterprises to establish an omnichannel presence across all messaging channels or lose customers. Within this fragmented market, one can be mistaken for focusing solely on the future of OTT (Over the Top) messaging applications and RCS (Rich Communication Services). However, the value of SMS within the business messaging market must not be understated, given the channel’s impressive open rates and unrivalled subscriber reach.
 
In this exclusive whitepaper by the messaging experts at Juniper Research, you’ll discover:
 
  • The strategic ways MNOs are deploying SMS to maximise their return on investment
  • The factors driving the popularity of business messaging over RCS and OTT business messaging channels
  • How rapid fluctuations in SMS pricing have led to a growth in the prevalence of fraud across this channel
  • The technologies directly threatening the revenue generated from SMS use cases
  • How SMS will prevail in the future of business messaging
How SMS Firewalls Are Maximising Operator Revenue in 2023

How SMS Firewalls Are Maximising Operator Revenue in 2023

May 2023
Our complimentary whitepaper, How SMS Firewalls Are Maximising Operator Revenue in 2023, assesses the current pressures impacting the use of SMS for business messaging uses cases, and how these pressures are being mitigated. Additionally, this whitepaper also provides the market forecast for total SMS traffic handled by SMS firewalls in 2027.
  • Introduction & Definitions
  • Current Market Outlook
  • Privacy Concerns to Increase Leverage of Managed Services
  • Near and Long-term Threats to SMS Messaging
  • Market Forecast Summary: Total Operator Loss to SMS Grey Route Traffic in 2027
Carrier Billing ~ Accelerating eCommerce in the Developing World

Carrier Billing ~ Accelerating eCommerce in the Developing World

April 2023
Our complimentary whitepaper, Carrier Billing ~ Accelerating eCommerce in the Developing World, examines the role that carrier billing is playing, and will play, in the eCommerce sector across the developing world. As developing markets have increased access to mobile payment methods, and disposable income increases across Africa, parts of Asia, and Latin America, the value of the eCommerce market will only grow. This makes understanding a key mobile payment method like carrier billing vital to understanding these regions. The whitepaper also includes a forecast summary of the total end user carrier billing spend by 2027.
  • Introduction
  • Segment Analysis
  • Regional Analysis
  • Market Summary: End-user Carrier Billing Spend
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