Resources

Our Resource pages provide access to a variety of information sources including partner events, the Juniper Research Future Digital Awards programme and a variety of multimedia. In addition, you can subscribe to our free Whitepapers.

Whitepapers

Our whitepapers cover a wide range of topics and generally reflect the areas that we cover most. Registered users on the website can download our free whitepapers, published on a weekly basis.
Virtual Cards ~ Revolutionising Business Spending Control

Virtual Cards ~ Revolutionising Business Spending Control

September 2022
Our complimentary whitepaper, Virtual Cards ~ Revolutionising Business Spending Control, examines key trends in the virtual cards market, and how these are changing business spending control; combined with a forecast summary for the number of virtual card transactions in 2027.
 
The Future of Digital Commerce

The Future of Digital Commerce

September 2022
Our complimentary whitepaper, The Future of Digital Commerce, examines key trends driving digital commerce forward and challenges to future growth; combined with a forecast summary for the total transaction value of digital commerce in 2027.
  • Market Segmentation
  • Key Trends in the Digital Banking Provision Market
  • Key Trends in the eCommerce Market
  • Forecast Summary
How Operators Will Capitalise on 5G Fixed Wireless Access in 2023

How Operators Will Capitalise on 5G Fixed Wireless Access in 2023

September 2022
Our complimentary whitepaper, How Operators Will Capitalise on 5G Fixed Wireless Access in 2023, explores the advantages of introducing 5G to the FWA market, as well as the technology’s overall data and monetisation opportunities when applied to the overall market and a number of specific use cases. Also included are forecasts for the total 5G FWA operator revenue in 2023.
  • Introduction to FWA
  • Introduction to 5G Fixed Wireless Access Business Models
  • 5G FWA Commercial Market Analysis
  • Market Forecast Summary: Total 5G FWA Operator Revenue
Contactless Payments - Card vs Mobile

Contactless Payments - Card vs Mobile

September 2022
Our complimentary whitepaper, Contactless Payments - Card vs Mobile, examines the contactless payments market, as well as key opportunities within various segments. Additionally, it includes a forecast summary of the total transaction value for contactless payments in 2027.
  • Introduction
  • Biometric Cards
  • Mobile Payments
  • NFC vs QR Code Payments
  • Ticketing
Digital Ticketing ~ Transforming the User Experience

Digital Ticketing ~ Transforming the User Experience

September 2022
Our complimentary whitepaper, Digital Ticketing ~ Transforming the User Experience, examines key trends driving digital ticketing forward and challenges to future growth; combined with a forecast summary for the total spend on digital tickets purchased in 2027.
  • Introduction
  • Online and Mobile Ticketing Adoption
  • Account-based Ticketing
  • Contactless Ticketing
  • Combining Loyalty with Ticketing Using Apps
Why Verifying Digital Identity Is Critical

Why Verifying Digital Identity Is Critical

August 2022
Our complimentary whitepaper, Why Verifying Digital Identity Is Critical, examines key trends driving digital identity verification forward and challenges to future growth; combined with a forecast summary for the total spend on digital identity verification checks in 2027.
  • Introduction
  • Why Verify Identity?
  • Digital Identity Verification Ecosystem and Market Segmentation
  • Challenges with Digital Identity Verification
  • Forecast Summary
NFTs ~ Seizing the Metaverse Opportunity

NFTs ~ Seizing the Metaverse Opportunity

August 2022
Our complimentary whitepaper, NFTs ~ Seizing the Metaverse Opportunity, examines the significance of the metaverse on the future outlook of the NFT market - including a deep dive into the technologies involved, the new business models that will be created, and the significance of interoperability to long-term growth. It also provides a detailed summary of our market forecast for the total number of NFT transactions in the metaverse segment in 2027.
  • Introduction
  • Metaverse
  • Market Forecast Summary: Total Number of NFT Transactions
Which Technologies Will Innovate the CCaaS Market in 2022?

Which Technologies Will Innovate the CCaaS Market in 2022?

August 2022
Our complimentary whitepaper, Which Technologies will Innovate the CCaaS Market in 2022?, provides an assessment of current market drivers and constraints, presented alongside an evaluation of new services innovating the future CCaaS market. It also includes a detailed summary of our market forecast for the total CCaaS market value in 2027.
  • Current Market Outlook
  • CCaaS Market Drivers
  • CCaaS Market Restraints
  • Key Technologies for CCaaS Platforms
  • Market Forecast Summary: Total CCaaS Market Revenue in 2027

Related Research

For related research please browse our Operators & Providers section and associated topics:
Traditional POS vs Soft POS

Traditional POS vs Soft POS

August 2022

Our complimentary whitepaper, Traditional POS vs Soft POS, examines the various forms of POS and the key drivers shaping the market, alongside a forecast summary of the total user base for soft POS by 2027.

  • Smart POS: The Solution to Increasing Competition
  • Soft POS
  • Market Forecast Summary: Total Number of Soft POS Solutions Deployed by Merchants
Buy Now Pay Later ~ Reshaping the Payments Landscape

Buy Now Pay Later ~ Reshaping the Payments Landscape

August 2022
Our complimentary whitepaper, Buy Now Pay Later ~ Reshaping the Payments Landscape, examines the key markets in which BNPL is competing with credit and loans, as well as the key opportunities within various segments. It also includes a forecast summary of the total number of BNPL users in 2027.
  • History of BNPL
  • BNPL: Strengths & Weaknesses
  • Digital BNPL & Virtual Cards
  • Market Forecast Summary: Total Digital BNPL Unique Users
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