Report Overview

Juniper Research’s latest Wholesale Roaming market research provides an expansive overview of the technologies impacting the wholesale roaming & travel mobility market. It includes strategic recommendations for roaming providers and network operators, as well as comprehensive 5-year forecasts for roaming traffic and revenue for operator revenue from inbound roaming activities. Additionally, these 5-year forecasts provide key market splits for SMS, voice and data usage across a range of key use cases.

Furthermore, Juniper Research’s Competitor Leaderboard, featuring an in‑depth evaluation of 15 major wholesale roaming vendors, positions key market stakeholders seeking to understand the competitive landscape in the highly complex wholesale roaming market. It uses a combination of quantitative and qualitative scoring criteria to provide vendor positioning for the market’s leading players.

In addition, Juniper Research also comprises an assessment of the most effective future strategies impacting the return on investment for wholesale roaming vendors.

These include:
  • 5G Roaming Agreements
  • BCE (Billing & Charging Evolution) and TAP (Transferred Account Procedures) Pricing and Clearing
  • Blockchain
  • Impact of eSIMs
  • Roam Like at Home
  • Silent Roaming
  • Wholesale Roaming Fraud
This research suite includes:
  • Market Trends & Strategies (PDF)
  • Competitor Leaderboard (PDF)
  • Data & Forecasting (PDF)
  • 5-year Market Sizing & Forecast Spreadsheet (Excel)
  • 12 Months' Access to harvest Online Data Platform
Key Market Statistics
Total Inbound Roaming Connections in 2023: 2.9bn
Total Inbound Roaming Connections in 2028: 6.3bn
2023 to 2028 CAGR Growth: 17%
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Key Features

  • Market Dynamics: The report provides a comprehensive market assessment discussing key market trends impacting the effectiveness and value proposition of the wholesale roaming market. Specifically, it focuses on the following strategies:
    • 5G Roaming Agreements
    • BCE and TAP Pricing and Clearing
    • Blockchain
    • Impact of eSIMs
    • Roam Like at Home
    • Silent Roamers
    • Wholesale Roaming Fraud
  • Regional Analysis: Comprehensive evaluation featuring regional-level market analysis on the future of the market and the potential for wholesale roaming adoption; supplemented with 5‑year forecast data and split by 8 key regions including;
    • North America
    • Latin America
    • West Europe
    • Central & East Europe
    • Far East & China
    • Indian Subcontinent
    • Rest of Asia Pacific
    • Africa & Middle East
  • Juniper Research Competitor Leaderboard: This competitive landscape will provide key player capability and capacity assessment for 15 wholesale roaming service providers; positioning them as either an established leader, leading challenger, or disruptor and challenger. Our Competitor Leaderboard scores these companies on a number of criteria, including their size of operations in the space, their extent and breadth of market partnerships, sophistication of their platforms, and Juniper Research's view on each company's innovation and future business prospects. The companies included in Juniper Research's Wholesale Roaming Competitor Leaderboard are:
    • A1 Telekom Austria Group
    • BICS
    • Cellusys
    • Comfone
    • CSG
    • iBASIS
    • Mobileum
    • Orange Wholesale
    • Roamability
    • Syniverse
    • Tata Communications
    • Telefónica Global Solutions
    • TOMIA
    • Transaction Network Services
    • Vodafone Roaming Services
  • Benchmark Industry Forecasts: Provides 5-year forecasts for wholesale roaming activities including traffic and revenue across roaming services including data, SMS and voice. The forecast also provides market splits of wholesale roaming for usage across consumer and IoT use cases. Metrics are split by our 8 key forecast regions and the 60 countries listed below:
    • North America:
      • Canada, US
    • Latin America:
      • Argentina, Brazil, Chile, Colombia, Ecuador, Mexico, Peru, Uruguay
    • West Europe:
      • Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, UK
    • Central & East Europe:
      • Croatia, Czech Republic, Hungary, Poland, Romania, Russia, Turkey, Ukraine
    • Far East & China:
      • China, Hong Kong, Japan, South Korea
    • Indian Subcontinent:
      • Bangladesh, India, Nepal, Pakistan
    • Rest of Asia Pacific:
      • Australia, Indonesia, Malaysia, New Zealand, Philippines, Singapore, Thailand, Vietnam
    • Africa & Middle East:
      • Algeria, Egypt, Israel, Kenya, Kuwait, Nigeria, Qatar, Saudi Arabia, South Africa, United Arab Emirates

Key Questions Answered

  1. What will the value of the wholesale roaming market be by 2028?
  2. What strategies can roaming vendors employ to capitalise on future market growth?
  3. Which roaming vendors are leading the market according to Juniper Research’s Competitor Leaderboard in 2023?
  4. What regions represent the greatest opportunities for wholesale roaming vendors?
  5. What emerging technologies will disrupt the wholesale roaming market post-COVID-19 pandemic?

Companies Referenced

Interviewed: BICS, Cellusys, CSG, iBASIS, Mobileum, Telefónica Global Solutions, TOMIA, TNS (Transaction Network Services).
Included in Juniper Research Competitor Leaderboard: A1 Telekom Austria Group, BICS, Cellusys, Comfone, CSG, iBASIS, Mobileum, Orange Wholesale, Roamability, Syniverse, Tata Communications, Telefónica Global Solutions, TOMIA, Transaction Network Services, Vodafone Roaming Services.
Mentioned: 3, 3m Digital Networks Pvt Ltd, Able Device, Accenture, Airtel, AiRXOS, Alibaba, Altice DR, América Móvil, Amplitiv, Arelion, Artificial Solutions, AST & Science LLC, AT&T, Athonet, Audax, AWS, BAE System, Bouygues Telecom, Cape Verde Telecom, CBTS (Cincinnati Bell IT Services Division), Charter Communications, China Mobile, ciena, Cisco, Comcast, Conexio, DellEMC, Deutsche Telekom, Developing Solutions, DGIT Systems, Digis Squared, DISH, Dust Mobile , Eclat Media Group, EMnify, Epic, Ericsson, Eseye, Etisalat, Evolved Intelligence, Faroese Telecom, Federated Wireless,, Fortinet, Genesys, Gibtel, GMS, Google, H.I.G Technology Partners, Hewlett Packard Enterprise, Hitachi, Horisen, Huawei, Hutchison, IBM, Indosat, Infobip, Inmarsat, Invitech ICT Services, Kaleyra, Inc, KIOSK Information Systems, Kitewheel, KORE, KPN, KT Corporation, L-Mobi, Lumine, LUXE.TV, Lyka, Lynk, M1 Limited, Mada, Maplewave, Marvell, Maxis, Mediacom, MEO, Microsoft, Mobile Tulip and Monty, Mobily, Mobius, MTC Namibia, MTN, MTS Russia, NEC, Networth, Nokia, NOS, Oasis, Omantel , OneWeb, Ooredoo, Oracle, Partitionware, Plivo, Polkomtel, Proximus Group, Ribbon, Roamingwise, RoamSmart, Roamsysnext, Robi Axiata, RTGN, SAMA, Samsung, Sateliot, Segron, SFR, Sigos, Simfony, Sky, Smartfren Telekom Tbk, Sparkle, Starhub, Starlink, STC Kuwait, Sunrise, Swisscom, TalkTalk, Tango Telecom, Tata Communications, TDC, Telcel Mexico, Tele2, Tele2 Group, Telecom Italia , Telefónica, Telekom Slovenije, Telenor, Telesat, Telia, Telstra, TGS, Thales, TIM Brazil, TM (Telekom Malaysia Berhad), T-Mobile, TNS, Umlaut, Union Wireless, Verizon, Viber, Vietnamobile, VoerEir, Volaris Group, Walleye, WeDo Technologies, XConnect, Xintec, Zong Pakistan, Zscaler.

Data & Interactive Forecast

Our comprehensive data and interactive forecasts provide readers with market-leading analysis on the future of the wholesale roaming ecosystem. It assesses the impact of the use of inbound roaming across a number of key use cases including:
  • Wholesale Roaming Market, including:
    • Total Inbound Roaming Connections
    • Average Inbound Roaming Revenue per Connection
    • Total Inbound Roaming Revenue
  • Consumer Wholesale Roaming, split by use cases including:
    • Total Inbound Mobile Subscribers, split by:
      • Total Inbound Subscribers That Use Data Roaming
      • Total Data Usage per Inbound Mobile Subscriber
      • Total Inbound Data Roaming Revenue
      • Total Inbound Mobile Subscribers That Use Voice Roaming
      • Total Inbound Voice Roaming Revenue
      • Total Inbound Mobile Subscribers That Use SMS Roaming
      • Total Inbound SMS Roaming Revenue from Roaming Mobile Subscribers
      • Total Inbound Voice, SMS & Data Retail Roaming Revenue
    • IoT Wholesale Roaming
      • Total Inbound Roaming Cellular IoT Connections
      • Total Inbound Data Usage per Inbound Roaming Cellular Connection
      • Tota Inbound Data Roaming Revenue from Cellular IoT Connections
Geographical splits: 60 countries
Number of tables: 29 tables
Number of datapoints: Over 13,220 datapoints

harvest: Our online data platform, harvest, contains the very latest market data and is updated throughout the year. This is a fully featured platform enabling clients to better understand key data trends and manipulate charts and tables; overlaying different forecasts within the one chart – using the comparison tool. Empower your business with our market intelligence centre, and receive alerts whenever your data is updated.

Interactive Excels (IFxl): Our IFxl tool enables clients to manipulate both forecast data and charts, within an Excel environment, to test their own assumptions using the interactive scenario tool and compare selected markets side by side in customised charts and tables. IFxls greatly increase a client’s ability to both understand a particular market and to integrate their own views into the model.

Forecast Summary

Juniper Research, the foremost experts in the global roaming market, predicts that there will be over 1.5 billion inbound roaming connections in 2024, which are expected to rise to 2.4 billion by 2028.

• The top 5 countries for inbound roaming subscribers in 2024 are identified as:

1. US (164 million)
2. France (147 million)
3. China (136 million)
4. Spain (70 million)
5. Mexico (66 million)

• Together, these countries will account for over 583 million inbound roamingconnections; representing 40% of the global market share next year. Factors suchas strong tourist markets, and established and comprehensive roamingagreements are key to ensuring the high numbers of inbound roamingconnections in these five countries. Specifically, VoLTE roaming readiness andcontingencies for 5G and IoT connections will prove critical in maximising thereturn on investment for wholesale roaming revenue.
• As roaming networks become increasingly complex, operators must invest inidentification tools to ensure they can accommodate the predicted influx ofinbound roaming connections over the next five years, especially as the travelindustry is expected to exceed pre-pandemic levels for the first time in 2024.
• The global wholesale roaming revenue will rise from $7.1 billion in 2023 to $27.6billion by 2028. Specifically, this growth of 286% over the next five years will bedriven by the proliferation in the demand for data-centric use cases, including IoTover VoLTE and 5G networks.
•Operators are urged to invest in strong network analytics and device identificationtools either in-house or via third-party roaming providers to enable the detectionof data-intensive roaming connections to provide accurate billing settlements;maximising wholesale roaming revenue.

Full Research Suite


Full Research Suite

  • Competitor leaderboard report (pdf)
  • Market trends & strategies report (pdf)
  • Market data, forecasts and analysis report (pdf)
  • Market data, forecasts and interactivity (xls)
  • harvest market data platform (12 months’ online access) - find out more

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Research Details

Juniper Research
Elisha Sudlow-Poole, Elaine Rashbrook
Operators & Providers
8 Key Regions - includes North America, Latin America, West Europe, Central & East Europe, Far East & China, Indian Subcontinent, Rest of Asia Pacific and Africa & Middle East
Algeria, Argentina, Australia, Austria, Bangladesh, Belgium, Brazil, Canada, Chile, China, Colombia, Croatia, Czech Republic, Denmark, Ecuador, Egypt, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, South Korea, Kuwait, Malaysia, Mexico, Nepal, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russian Federation, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, Ukraine, United Arab Emirates, UK, Uruguay, USA, Vietnam