Overview
Our Chargeback Management research suite provides detailed analysis of this fast-changing market; allowing chargeback management providers to gain an understanding of key payment trends and challenges, potential growth opportunities, and the competitive environment.
Providing multiple options that can be purchased separately, the research suite includes access to data mapping the future growth of the chargeback management market, an insightful document containing an extensive analysis of 17 chargeback management providers, and a detailed study revealing the latest opportunities and trends within the market. This report examines the growing role of AI and automation in the chargeback management space, as well as contrasting the differences between chargeback prevention and chargeback representment. The coverage can also be purchased as a Full Research Suite; containing all these components and including a substantial discount.
Collectively, these elements provide an effective tool for understanding this rapidly evolving market; allowing chargeback management vendors to set out their future strategies to provide effective and efficient payment services to customers and clients. Its unparalleled coverage makes this research suite an incredibly useful resource for gauging the future of this complex market.
All report content is delivered in the English language.
- Market Dynamics: Insights into key payment trends and market expansions within the chargeback management space. Our report assesses the chargeback process, the cost of chargebacks, and the merits of chargeback prevention versus chargeback dispute.
- Key Takeaways & Strategic Recommendations: In-depth analysis of key development opportunities and findings within the market, accompanied by key strategic recommendations for chargeback management providers on emerging trends, and how the market is expected to evolve.
- Benchmark Industry Forecasts: Forecasts include the number and value of chargebacks split by Point of Sale (POS) and eCommerce. This data is further split by type of fraud, including first-party fraud and third-party fraud.
- Juniper Research Competitor Leaderboard: Key player capability and capacity assessment for 17 chargeback management vendors, via the Juniper Research Competitor Leaderboard.
Research Deliverables
Market Data & Forecasting Report
The numbers tell you what's happening, but our written report details why, alongside the methodologies.
Interactive Forecast Excel
Full 5-year forecasts for every available market metric provided in Excel format, with interactive 'What If' and scenario tools.
harvest Online Data Platform
Access the very latest data in our exclusive online data platform, harvest. All the data from Excel, with frequent updates and a more user-friendly interface.
Market Trends & Strategies Report
A comprehensive analysis of the current market landscape, alongside strategic recommendations.
Competitor Leaderboard Report
Provides a visual representation of the competitive positioning of the leaders within the market.
The market-leading research suite for the Chargeback Management market includes access to the full set of forecast data of 60 tables and 49,000 datapoints. Metrics in the research suite summary include:
- Number of Chargebacks
- Value of Chargebacks
- Total Value of Fees Charged to Merchants for Chargebacks
These metrics are also available for the following:
- POS
- eCommerceFirst-party Fraud
- Third-party Fraud
- Non-fraud
- Other Fraud and Low-value Write-off
The Juniper Research Interactive Forecast Excel contains the following functionality:
- Statistics Analysis: Users benefit from the ability to search for specific metrics, displayed for all regions and countries across the data period. Graphs are easily modified and can be exported to the clipboard.
- Country Data Tool: This tool allows the user to review metrics for all regions and countries in the forecast period. Users can refine the metrics displayed via the search bar.
- Country Comparison Tool: Users can select and compare specific countries. The ability to export graphs is included in this tool.
- What-if Analysis: Here, users can compare forecast metrics against their own assumptions, via five interactive scenarios.
This report examines the Chargeback Management market landscape in detail. Assessing different market trends and factors that are shaping the evolution of this growing market, such as how merchants are increasingly focusing on chargeback prevention, the increased role of automation in the dispute process, and the role of changing card network rules on merchants.
The Competitor Leaderboard report provides a detailed evaluation and market positioning for 17 Chargeback Management vendors. These vendors are positioned as an Established Leader, Leading Challenger, or Disruptor and Challenger, based on capacity and capability assessments, the chargeback management solution they offer, and any additional technologies which set them apart from their competitors. The 17 vendors comprise:
- Accertify
- ACI Worldwide
- BlueSnap
- Chargeback Gurus
- Chargebacks911
- ChargebackHelp
- Chargeflow
- ClearSale
- iNymbus
- Justt
- Kount
- Mastercard
- Riskified
- SEON Technologies
- Sift
- Signifyd
- Verifi
The document is centred around the Juniper Research Competitor Leaderboard; a vendor positioning tool that provides an at-a-glance view of the competitive landscape, backed by a robust methodology.
Why Choose Juniper Research
Enterprise Licensing
Our research comes with an enterprise-wide licence as standard, so no need to worry about seat restrictions - your entire team can benefit from our expert insights.
Outstanding Value
Make your budget stretch further as our research represents unrivalled value, with detailed written analysis and comprehensive 5-year forecasts included as standard with all of our data reports.
Expert Insight
With over 20 years of experience, our forecast database and research methodologies are well-established and trusted by market-leading organisations around the world.
Dedicated Support
Our team are ready to assist, whether you need to know more about a report before you buy, or you want to understand how we've arrived at our conclusions, just send us an email or pick up the phone.
Pricing
We accept payment online by card, or by invoice, bank transfer or purchase order.
All of our prices are in £GBP, and this will be reflected in your basket on checkout. Other currencies are provided as an indicative price only based on current exchange rates.
If you wish to be invoiced in another currency, then please proceed with the order in £GBP, select 'Pay by Invoice' and then email our team to request an updated invoice in your preferred currency: info@juniperresearch.com.

