for fintech, telecoms & IoT markets
We specialise in identifying and appraising new high-growth market sectors within the digital ecosystem. Market sizing and forecasting are the cornerstones of our offering, together with competitive analysis, strategic assessment and business modelling. We endeavour to provide independent and impartial analysis of both current and emerging opportunities via a team of dedicated specialists - all knowledgeable, experienced and experts in their field.
“Juniper Research is a highly professional and efficient organisation. Their deep expertise and timely insights, particularly in fintech and payments, have consistently delivered exceptional value to the industry. We hope that Juniper Research will continue to expand its influence, driving innovation and excellence in the sector."
“I find Juniper Research's reports to be both extremely accurate and helpful. The market reports are regularly updated to provide relevant and current information, while their analyses of emerging market segments provide food for thought on the changing dynamics.”
"Juniper Research's industry data has been very useful for us to help sustain our growth and strengthen our position as a key player in the business communications space. It provided easy access to information that has helped guide us in identifying opportunities where we can best provide value and enablement to our customers."
“Juniper Research’s reports are always based on in-depth market studies and include invaluable insights. We rely on these reports for our internal market studies and have helped us gain a competitive advantage in the industry. It has been extremely beneficial to work with a reliable and trusted partner, whose team displays constant professionalism and dedication.”
“Our collaboration with Juniper Research has been incredibly valuable. Their research aligns with our strategic goals and supports our efforts to remain at the forefront of digital payment innovations. We appreciate the professionalism and expertise that their team brings to our ongoing partnership.”
"We've worked with Juniper Research for many years and have found them to be extremely knowledgeable and responsive. We believe their research has been instrumental in helping define the challenges consumers and businesses face when it comes to robocalls, call spoofing, branded calling and call authentication, and have found their reports to be underpinned by valuable, data-driven insights."
"Juniper Research's in-depth industry insights and forward-thinking analysis have been helpful to better understand the telecom ecosystem and learn about new market trends. Its expertise and commitment to delivering relevant, actionable data perfectly align with our goals, making them a trusted partner in navigating the ever-evolving digital landscape."
“We use Juniper Research because we trust the quality and level of its research. They help us to understand our markets better; enabling us to effectively talk about growth, market size and the opportunity the digital identity industry presents."
“Juniper Research’s team has been invaluable in helping us strengthen our position in the digital identity space. Thanks to their insights, we now have more tools and data to offer a tailored service to our clients, significantly enhancing their satisfaction. Their work truly drives our success.”
"As one of the only firms with an in-depth focus on the account-to-account payments landscape, Juniper Research's independently evaluated research and analysis are essential resources. Its reports consistently provide critical insights, and we are proud to be featured in their research. Juniper Research's expertise truly establishes them as a leading authority in the payments space."
"Juniper Research's data and industry insights are invaluable to TrafficGuard. Their research findings support our efforts to inform prospects and customers, strengthen our thought leadership position, and stay ahead of market trends in the ad fraud prevention space."
“This type of granular, up to date intelligence is critical for our business as the telecoms industry continues to evolve at pace. The Juniper Research team are highly professional and willing to assist, for example when we wanted to deep dive into one of their reports, the analyst was made available to us, no matter what help we needed.”
“Chargeback Gurus have had the pleasure of working with Juniper Research on a number of projects over the years, including producing two groundbreaking reports related to the chargeback industry. The whole team is responsive, insightful, and professional.”
Explore our extensive library of digital technology market research.
Our research enables our clients to better understand their current and potential markets, providing invaluable strategic guidance and competitive advantage.
With enterprise-wide licencing as standard, your whole team can benefit from our expert industry analysis on the latest market trends, opportunities and competitive landscape.
We provide over 6 million market statistics across 60 key countries, 8 key regions and more than 90 Fintech, Telco and IoT sectors.
Market sizing and forecasting is in our DNA. We give the clearest and deepest view of your markets through extensive datasets, interactive interrogation tools and written reports to provide context and clarity behind the numbers.
With over 6 million datapoints and counting, covering 60 of the world's top economies across more than 90 Fintech, Telco and IoT sectors, you can be sure to find the market statistics you need to power your decision-making.
We have a strong track record of delivering quality content and support for our clients' individual needs.
Whether you need a custom market forecast, or a global survey of business leaders or customers, or you want to generate leads and engage your customers with a free report or webinar, consider working with Juniper Research.
Our team are ready to help you with a bespoke package of deliverables, whatever your needs.
Our free resources provide some of our key research findings in a variety of formats.
Get a flavour of our full research findings through our library of free resources.
From whitepaper reports to infographics, you can gain a quick understanding of the overall market picture. Register a free website account to unlock our full range of free content.
Our research enables our clients to better understand their current and potential markets, providing invaluable strategic guidance and competitive advantage.
With enterprise-wide licencing as standard, your whole team can benefit from our expert industry analysis on the latest market trends, opportunities and competitive landscape.
Market sizing and forecasting is in our DNA. We give the clearest and deepest view of your markets through extensive datasets, interactive interrogation tools and written reports to provide context and clarity behind the numbers.
With over 6 million datapoints and counting, covering 60 of the world's top economies across more than 90 Fintech, Telco and IoT sectors, you can be sure to find the market statistics you need to power your decision-making.
Whether you need a custom market forecast, or a global survey of business leaders or customers, or you want to generate leads and engage your customers with a free report or webinar, consider working with Juniper Research.
Our team are ready to help you with a bespoke package of deliverables, whatever your needs.
Get a flavour of our full research findings through our library of free resources.
From whitepaper reports to infographics, you can gain a quick understanding of the overall market picture. Register a free website account to unlock our full range of free content.
Our comprehensive AI Agents for Customer Experience Platforms research suite comprises detailed assessment of a market that is set to disrupt mobile communications. It provides stakeholders with insight into the key opportunities within the AI agents for customer experience platforms market over the next two years.
Our eCommerce Fraud Prevention research suite provides a detailed and insightful analysis of this evolving market; enabling stakeholders from financial institutions, law enforcement agencies, regulatory bodies and technology vendors to understand future growth, key trends, and the competitive environment.
Juniper Research’s eSIMs and iSIMs research suite offers insightful analysis of a market set to experience significant growth in the next five years. The research suite provides mobile network operators (MNOs), original equipment manufacturers (OEMs), and eSIM management and platforms vendors with intelligence on how to capitalise on the market growth, and guidance on how eSIM-only devices and sensors, SGP.42, in-factory provisioning, and iSIMs will change the competitive landscape.
Our Modern Card Issuing Platforms Market research suite provides a detailed and insightful analysis of this evolving market; enabling stakeholders from banks, financial institutions, fintech companies, and technology vendors to understand future growth, key trends, and the competitive environment.
Our digital wallets research suite provides detailed analysis of this rapidly changing market; allowing digital wallet providers to gain an understanding of key payment trends and challenges, potential growth opportunities, and the competitive environment.
Juniper Research’s Digital Identity research suite provides a comprehensive and insightful analysis of this market; enabling stakeholders, including digital identity platform providers, digital identity verification providers, government agencies, banks, and many others, to understand future growth, key trends, and the competitive environment.
Our complimentary whitepaper, Human + AI: Drivers of Customer Experience AI Agents in 2026, examines the key drivers of the AI agents for customer experience platforms market in 2025.
Our complimentary whitepaper, Beyond Chargebacks: The True Cost of Fraud for Digital Commerce, examines the state of the eCommerce fraud prevention market; considering the impact of evolving digital fraud strategies, including key trends such as identity theft, account takeovers, chargebacks, policy abuse and friendly fraud.
Our complimentary whitepaper, eSIM-only Devices: The Impact on Operators, Consumers, and IoT, explores the challenges and opportunities for the three segments, with a particular focus on eSIM-only smartphones and SGP.42.
This free whitepaper analyses key trends shaping the modern card issuing space, and the ways in which modern card issuing platforms can capture growth.
Fintech is evolving fast. From stablecoins to agentic AI, our annual guide reveals the shifts redefining payments, digital identity, and the future of money in 2026. Download your copy today.
Our complimentary whitepaper, Digital Wallets: Empowering Financial Inclusivity, examines the state of the digital wallets market; considering the impact of digital wallets on different geographies, how they are shaping the modern payments landscape through lower transaction fees and promoting financial inclusivity for underbanked populations, and how they are competing with established payment methods.
"Buy Now, Pay Later transactions are expected to reach $687 billion in volume by 2028, compared to $334 billion last year, according to projections by Juniper Research."
"Some 4.4 billion people, or about half of people worldwide, are using digital wallets, with that number expected to grow 35% by 2030, according to tech strategist firm Juniper Research."
"I don't see a sort of killer use case that they've really figured out and will drive major traction for them," says Nick Maynard, VP at Juniper Research. "There needs to be a real purpose to exist, and that isn't super clear as of yet."
"Sam Barker, VP at Juniper Research, commented: “It is notable that IoT is now being adopted by SMEs. This announcement demonstrates how TPG is focusing on providing scalability for enterprise IoT users. SMEs will want to explore the potential for IoT connectivity, rather than commit to an initial big investment without definitive ROI.”
"There's obviously room for improvement, but there's always going to be a cost benefit analysis. In the UK, there are two industries that have always been terrible at adopting new technology – the national grid and healthcare."
“The impact on banks is substantial,” Juniper Research said in a recent whitepaper. “Synthetic identities are often used to open accounts or obtain credit, which fraudsters then exploit by maxing out credit lines or defaulting on loans without any real person responsible for repayment.”
"Vodafone explained robocalls “represent a global threat to consumer trust, financial security and our collective digital wellbeing”, pointing to an estimate by Juniper Research indicating related losses could top $80 billion this year."
"Market researchers at Juniper Research expect global travel eSIM revenue to grow from around 990 million US dollars in the previous year to 1.8 billion US dollars in 2025."
"Nick Maynard, Head of Fintech Research, said: “Compliance with AML rules has been regarded as a complete pain by the banks but it has also been a great opportunity for systems suppliers, and it is British companies that seem to be taking a lead.”
"According to Michael Greenwood, Senior Research Analyst at Juniper Research, public sentiment towards such a scheme seems to be evolving. "The UK has historically been resistant to digital ID systems, with the public often prioritising privacy," he says."
"Zopa Bank's survey, carried out with Juniper Research, revealed that UK banks could save £1.8bn over the next five years as a result of investing the same amount in AI, with large gains to follow."
"According to Juniper Research, in 2024 mobile subscribers typically spent around $8.57 per GB of data when roaming, compared with just $5.50 per GB for an eSIM."
"A May report by Juniper Research predicted the value of business-to-business virtual card payments will hit $14.6 trillion by 2029 — a figure representing 83% of the total global virtual card market."
"Zopa and Juniper Research report shows digital lenders gaining advantage as traditional banks prepare for workforce transformation by 2030."
“Fraud is expected to cost financial institutions globally $58.3bn (£43bn) by 2030. Juniper Research forecasted a 153 per cent rise in fraud, driven by an evolution of fraud techniques."
"According to Juniper Research, account-to-account payments (A2A) will grow to $5.7 trillion by 2029; increasing by 230%."
"This is despite a wider embrace of subscriptions in general, with market research firm Juniper Research estimating in 2024 the global subscription economy would reach nearly $1tn (£740bn) in value by 2028."
"Juniper Research projects AI fraud detection spending will exceed $10 billion by 2027. But AI's impact extends beyond fraud..."
"Lenders worldwide are also on track to spend more than $50 billion in 2026 to prevent fraud, up from $28 billion in 2024, according to a Juniper Research study."
"BNPL loans in 2024 soared five times in value to US$334 billion (S$428.5 billion) from five years ago, according to technology analysis and consulting firm Juniper Research."
"Juniper Research predicts that the global embedded payments market will grow by 134% between the end of 2024 and 2028."
"There’s also been a rise in MVNO-in-a-box services [...] Juniper Research estimates that global revenue from MVNO-in-a-Box services will surpass $1 billion in 2029."
"As connectivity becomes more and more critical, the popularity of eSIMs is soaring: Juniper Research projects a 410% increase in sales between 2024 and 2028."
"Over 22% of global digital ad spend was lost to ad fraud in 2023, totaling around $84 billion, according to Juniper Research."
"Digital wallets are also seeing rapid adoption and are set to reach 5.2 billion users by 2026, according to Juniper Research."
"FinTech Magazine sits down with Nick Maynard, VP of Fintech Market Research at Juniper Research ahead of FinTech LIVE Dubai"
"The phenomenon of digital fraud has skyrocketed in recent years, with reports indicating that as of 2023, digital fraud has grown to $84 billion, up from $7.4 billion in 2017."
"Global adoption of NFC tech has been uneven but European Commission approval and Apple’s recent move to expand NFC access for third-party wallet apps, creates a unique opportunity."
"A new study from Juniper Research evaluated rising fintechs on things such as total capital raised, product portfolio, and creativity and innovation to determine which fintechs will be future leaders globally in 2025."
"Online payment fraud is expected to surpass $362 billion by 2028, according to estimates from Juniper Research."
"There are more than 6.8 billion subscriptions, according to Juniper Research, which projects that will grow to 9.3 billion by 2028. This growth comes through the proliferation of streaming media platforms such as Hulu or Netflix, and the use of eCommerce..."
"According to Juniper Research data, there are 6.8 billion subscriptions globally, a number that's expected to jump to 9.3 billion by 2028."
"The global market for embedded finance as a whole will more than double between 2024 and 2028, growing from $92 billion to $228 billion, Juniper Research projected in an April report."
"Yet the bigger test may lie ahead for a market that’s still on course to reach almost US$1-trillion by 2028, a 68% increase, according to Juniper Research."
"In 2024 alone, Juniper Research estimates BNPL transactions will total $334 billion, ballooning to $687 billion by 2028, reflecting market growth of 105%."
"New figures from Juniper Research have claimed the global number of eSIM users is set to skyrocket from 40 million in 2024 to an estimated 215 million in 2028."
"So, what is the likely timeframe for the roll-out of 6G networks? A February 2024 study from Juniper Research predicts there will be 290 million 6G connections globally by 2030."
"According to a study by Juniper Research, $84 billion dollars of online ad spend will be lost to ad fraud in 2023. By 2028, this figure is expected to rise to $170 billion."
"According to Juniper Research, the larger threat of online payment fraud is projected to result in merchant losses surpassing a staggering $206 billion by 2025."
"Telecommunications operators stand to gain 17$ billion of extra revenue between 2024 and 2030, by offering 3GPP-compliant 5G satellite networks, according to a new report by Juniper Research."
"Today, over half of the world’s internet users are on WhatsApp, but the free messaging service has never generated much revenue. WhatsApp is looking to change that by leaning into its business messaging services, in which companies pay a fee to interact with customers on the platform."
"The in-car commerce market, which more closely measures payments from inside vehicles, is expected to grow even faster. About $1.5 billion in payments were made from inside cars in 2021, a volume that's expected to hit $89 billion by 2026, according to Juniper Research."
"A report from Juniper Research foresees that AI-powered chatbots will handle up to 70% of customer conversations by the end of 2023."
"Analysis from Juniper Research shows that chatbot interactions in healthcare will rise by almost 167 percent from 2018, to reach 2.8 billion annual interactions in 2023."
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