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In the last couple of years M2M (machine-to-machine) has become part of the arsenal of products on offer by global carriers and a significant revenue stream for M2M specialists. These have developed complex service propositions, designed to reduce costs and increase efficiency for their clients. While the threat of new business models created by the global smartphone/app ecosystem has created challenges in some sectors, it has also boosted the value proposition of M2M by providing an additional ‘window’ through which to view M2M activity.
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