Resources

Our Resource pages provide access to a variety of information sources including partner events, the Juniper Research Future Digital Awards programme and a variety of multimedia. In addition, you can subscribe to our free Whitepapers.

Whitepapers

Our whitepapers cover a wide range of topics and generally reflect the areas that we cover most. Registered users on the website can download our free whitepapers, published on a weekly basis.
How Chatbots Will Facilitate the Omnichannel Experience

How Chatbots Will Facilitate the Omnichannel Experience

March 2022
Our complimentary whitepaper, How Chatbots Will Facilitate the Omnichannel Experience, highlights how chatbots can be integrated as part of an omnichannel business model. It considers the chatbot ecosystem by analysing emerging growth opportunities for both self-service and end‑to-end solution providers. Also included are forecasts for the total number of chatbot messaging apps accessed in 2026.
  • Current Chatbots Market Outlook
  • Market Forecast Summary: Total Chatbot Messaging Apps Accessed by 2026
Premium, Tap & Scan ~ The Future of Payment Cards

Premium, Tap & Scan ~ The Future of Payment Cards

February 2022
Our complimentary whitepaper, Premium, Tap & Scan ~ The Future of Payment Cards, examines developments within the payment cards ecosystem, including the segments set for future growth and trends driving the market forward; combined with a forecast summary for revenue from biometric, metal and dynamic CVV cards in 2026.
  • Introduction
  • Different Card Types
  • Definitions and Organisation of the Market
  • Contactless Payment Cards
  • Biometric Payment Cards
  • Dynamic CSC/CVV
  • Metal Cards
  • Forecast Summary
Top Five Ad Fraud Hotspots to Watch in 2022

Top Five Ad Fraud Hotspots to Watch in 2022

February 2022
Our complimentary whitepaper, Top Five Ad Fraud Hotspots to Watch in 2022, identifies the top five countries in which advertising campaigns are most vulnerable to fraudulent activity, and provides an overview of the most common types of fraud. Also included are forecasts for total lost revenue through advertising fraud in 2022.
  • Digital Advertising Fraud Market Overview
  • Key Market Trends
  • Market Summary: Global Digital Advertising Spend Lost to Fraud in 2022
Three Important Cellular IoT Strategies in 2022

Three Important Cellular IoT Strategies in 2022

February 2022
Our complimentary whitepaper, Three Important Cellular IoT Strategies for 2022, assesses three potential services that are key to growing cellular IoT services in 2022. It also includes forecasts for the global cellular IoT market value in 2026.
  • Monetising IoT Networks
  • Embedded SIMs for IoT Roll-outs
  • Edge Computing to Drive Cellular IoT
  • Operators’ Opportunities in the Cellular IoT Market
  • Market Summary
Carrier Billing ~ Leveraging the 5G Opportunity

Carrier Billing ~ Leveraging the 5G Opportunity

February 2022
Our complimentary whitepaper, Carrier Billing ~ Leveraging the 5G Opportunity, provides an overview of the current status of the carrier billing market and an analysis of the opportunities for carrier billing offered by 5G connectivity. Also included are forecasts for total end-user carrier billing spend for 2024, split by 8 key regions.
  • Introduction
  • Market Status
  • Key Market Segments for Carrier Billing
  • Carrier Billing Market Forecast Summary
Digital Advertising ~ What’s Next for Mobile Attribution?

Digital Advertising ~ What’s Next for Mobile Attribution?

February 2022
Our complimentary whitepaper, Digital Advertising ~ What’s Next for Mobile Attribution?, identifies how recent data collection and privacy policy changes implemented by technology giants, such as Apple and Google, will disrupt the digital advertising market. Also included are forecasts for global digital ad spend in 2022.
  • Introduction to the Digital Advertising Market
  • The Importance of Accurate Contextualisation
  • Market Summary: Global Digital Advertising Spend in 2022
RCS vs OTT: Why 2022 Is a Crucial Year

RCS vs OTT: Why 2022 Is a Crucial Year

January 2022
Our complimentary whitepaper, RCS vs OTT: Why 2022 Is a Crucial Year, explores emerging opportunities over RCS, including conversational commerce, user self-service management, restraints of the current RCS and its future growth. It includes forecasts for total RCS business messaging traffic in 2026.
  • Future Outlook of RCS Business Messaging
  • RCS Business Messaging Challenges
  • Strategies to Maximise RCS Value Proposition
  • Market Forecast Summary: Total Number of RCS-capable Subscribers in 2022
Omnichannel and the New eCommerce Payments Experience

Omnichannel and the New eCommerce Payments Experience

January 2022
Our complimentary whitepaper, Omnichannel and the New eCommerce Payments Experience, evaluates the current state of eCommerce payments; accompanied by analysis of new technologies that can unlock innovation in the market. Also included are forecasts for eCommerce payments transaction values in 2026.
  • Introduction
  • Key Drivers
  • eCommerce Payments – Retail Services
  • eCommerce Payments Challenges
  • The Future of eCommerce Payments
  • The Growth of Alternative Payment Methods
  • Forecast Summary
See related research
Prepaid Cards ~ Advancing Financial Inclusion

Prepaid Cards ~ Advancing Financial Inclusion

December 2021
Our complimentary whitepaper, Prepaid Cards ~ Advancing Financial Inclusion, examines developments within the prepaid ecosystem, including segments set for future growth and trends driving the market forward; combined with a forecast summary for total prepaid card transaction values in 2026.
  • Introduction
  • Definitions
  • Current Market Landscape
  • Open Loop Versus Closed Loop
  • Physical Versus Virtual
  • Single-use Versus Reloadable
  • Digital Wallets & Prepaid Cards
  • Forecast Summary
See the related research:
What Will the Subscription Economy Deliver in 2022?

What Will the Subscription Economy Deliver in 2022?

December 2021
The whitepaper, What Will the Subscription Economy Deliver in 2022?, assesses the growth of subscription services in 2022 across a variety of key verticals in the space. In addition, it forecasts the global value of the subscription economy in 2022.
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