Resources

Our Resource pages provide access to a variety of information sources including partner events, the Juniper Research Future Digital Awards programme and a variety of multimedia. In addition, you can subscribe to our free Whitepapers.

Whitepapers

Our whitepapers cover a wide range of topics and generally reflect the areas that we cover most. Registered users on the website can download our free whitepapers, published on a weekly basis.
Top 10 Tech Trends for 2017 - Whitepaper

Top 10 Tech Trends for 2017 - Whitepaper

December 2016
During the past year, tech industries continued to evolve at pace, with a host of emerging technologies, such as VR and blockchain, poised to reshape the ecosystems across an array of key verticals. Nascent services such as eSports are gaining mass audiences, while regulatory and technological developments will underpin the transformation of the banking industry.

In this trends document, we provide our assessment of what we believe will be the critical developments over the coming year in the tech space, developments that will impact upon, and be driven by, both players across the value chain and the consumers themselves.

If you would like to watch the full top 10 webinar it is available on our YouTube channel.
Brexit – The Tech Industry Take

Brexit – The Tech Industry Take

June 2016
On Thursday 23rd June, UK voters will participate in a referendum to decide whether or not their country remains a member of the EU (European Union).

Juniper Research has conducted a survey of employees in the tech industry, both in the UK and overseas, to gauge their respective attitudes to the potential impact of Brexit (a British exit from the EU). Find out the results in this whitepaper.
Insurtech: The New Insurance Model

Insurtech: The New Insurance Model

February 2021
Our complimentary whitepaper, Insurtech: The New Insurance Model, examines how insurtech is disrupting the traditional insurance market, and how it will be used across four segments: motor, home, life and health insurances; combined with a forecast summary for insurtech-based premiums issued by 2025.
  • Introduction
  • Why Is Insurtech Doing so Well?
  • Sector Analysis
  • Global Insurance Market Forecasts: Total Value of Insurtech Premiums
How to Monetise Digital Content in 2021

How to Monetise Digital Content in 2021

May 2021
Our complimentary whitepaper, How to Monetise Digital Content in 2021, explores emerging opportunities in the digital content ecosystem and how these can be monetised by digital content platforms. It includes a forecast summary that provides the total market value of digital content by 2026.
  • Introduction
  • Market Summary for 2021
  • Digital Content Market Ecosystem
  • Emerging Areas of Interest
  • Market Summary: Total Digital Content Market Value by 2026
Assessing the Smart Home Payments Opportunity

Assessing the Smart Home Payments Opportunity

November 2020
Our complimentary whitepaper, Assessing the Smart Home Payments Opportunity, examines how payments will be used across three segments in the smart home; combined with a forecast summary for smart home payment transaction values in 2025.
  • Introduction
  • Voice Assistant Payments
  • Connected Appliance Payments
  • Connected TV Payments
  • Market Forecast Summary: Total Value of Smart Home Payments
Digital Identity ~ Realising Critical Opportunities

Digital Identity ~ Realising Critical Opportunities

January 2022
Our complimentary whitepaper, Digital Identity ~ Realising Critical Opportunities, analyses the current landscape for digital identity use and its prospects in key areas. It includes a forecast summary for global digital identity market revenue in 2026.
  • Introduction
  • Definitions and Scope
  • Identity Tasks
  • Forms of Digital Identity
  • Digital Identity Landscape
  • Digital Identity Verification
  • Forecast Summary
 

Related Research


For related research please browse our Fintech & Payments section and associated topics:


 
Smart Traffic Management ~ The End of Urban Congestion

Smart Traffic Management ~ The End of Urban Congestion

May 2022
Our complimentary whitepaper, Smart Traffic Management ~ The End of Urban Congestion, examines key drivers, challenges, and technologies of the smart parking and smart intersection market, as well as changes to cities and driver behaviour that can be achieved through the deployment of these systems; combined with a forecast summary of global emission reductions from smart traffic management systems deployments by 2027.
  • Introduction
  • Key Drivers
  • Forecast Summary
Interview with Infobip: How the CPaaS (Communications Platform as A Service) Ecosystem Will Evolve

Interview with Infobip: How the CPaaS (Communications Platform as A Service) Ecosystem Will Evolve

February 2021
Infobip recently won awards in our Future Digital Awards Telco Innovation category.

We interviewed their team to find our more about their award-winning digital CPaaS platform, how they expect the CPaaS ecosystem to evolve, and the current challenges to the market.

Except from the interview:
 
Juniper Research interviewed Mijo Soldin, Director Operator Strategy and Partnerships
at Infobip, in January 2021.

 
1.1.1 What makes Infobip’s CPaaS platform different from others in the market?
 
Infobip is known for serving both enterprises and mobile operators, and I believe that our relationship with carriers is what sets Infobip apart.  Mobile operators are an overlooked growth factor in the CPaaS space. Not only are there numerous partnership options to enable them to
launch CPaaS solutions as part of their enterprise services portfolio, but they are also a major potential client for their customer communication purposes.
 
CPaaS is more than mere communications channels, it’s also about tools, workflows, best practices and client education, and Infobip’s global experience in enterprise CPaaS has been put to good use with operators. On the other hand, they have a longer buying cycle, and that is where our experience with MNOs comes into play. As they have been a key half of our business ever since Infobip was founded, we understand their needs and processes, which allows us to offer tailored and flexible solutions that fit with their strategies. Despite the more complex way operators do business, we’re seeing great interest and uptake worldwide, which is something we expect to continue and pick up pace in 2021 and beyond.
 
1.1.2 What benefits can enterprises gain from adopting Infobip’s CPaaS platform?
 
User experience is the key to a successful business. Our enterprise clients see that and strive to meet the expectations of their customers, and that is also what we are doing every day when it comes to the user experience of our clients. Graphical drag-and-drop interfaces have become the norm in CPaaS and the various channels working in concert require extensive management features, so we’ve been putting significant effort in designing our client-facing tools to make them as easy and intuitive to use as possible. Our current iteration is the pinnacle of years of work, implementing all our experiences and client feedback, and we have heard from more than one client that our portal beats some other similar solutions hands down.
 
To read more click ‘DOWNLOAD’ above.
A2P Messaging ~ Keeping the Conversation Flowing

A2P Messaging ~ Keeping the Conversation Flowing

August 2022
Our complimentary whitepaper, A2P Messaging ~ Keeping the Conversation Flowing, explores the future of the A2P messaging market; identifying the opportunities that can be realised through the evolution from simple notifications to two-way conversations and the reduction of messaging fraud.

Also included are forecasts for the total A2P messaging market value in 2027.
  • A2P Messaging Use Cases to Evolve from Simple Notifications to Complex Conversations
  • Introduction to Mobile Messaging Fraud
  • Main Forms of A2P Messaging Fraud
  • Market Summary: Mobile Business Messaging Market Value in 2027


Related Research


See: A2P Messaging: Emerging Trends, Regional Analysis & Market Forecasts 2022-2027

For more related research please browse our Operators & Providers section and associated topics:

The Rise of BaaS (Banking-as-a-Service)

The Rise of BaaS (Banking-as-a-Service)

September 2022
Our complimentary whitepaper, The Rise of BaaS (Banking-as-a-Service), explores key trends impacting the increased take-up of BaaS, as well as the future opportunities within various segments. The whitepaper also includes a forecast summary of the platform revenue for BaaS providers in 2027.   
  • Introduction
  • BaaS versus BaaP
  • BaaS & Open Banking
  • B2B BaaS
  • Embedded Finance: Superapps
  • Forecast Summary
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