Resources

Our Resource pages provide access to a variety of information sources including partner events, the Juniper Research Future Digital Awards programme and a variety of multimedia. In addition, you can subscribe to our free Whitepapers.

Whitepapers

Our whitepapers cover a wide range of topics and generally reflect the areas that we cover most. Registered users on the website can download our free whitepapers, published on a weekly basis.
Smart Buildings & the Battle for Sustainability

Smart Buildings & the Battle for Sustainability

March 2022
Our complimentary whitepaper, Smart Buildings & the Battle for Sustainability, examines key trends driving smart building growth and the impact on sustainability, combined with a forecast summary for the total number of buildings deploying smart features in 2026.
  • Introduction
  • The Smart Building Ecosystem
  • Forecast Summary
Omnichannel Loyalty ~ The Future of the Digital Loyalty Market

Omnichannel Loyalty ~ The Future of the Digital Loyalty Market

March 2022
Our complimentary whitepaper, Omnichannel Loyalty ~ The Future of the Digital Loyalty Market, evaluates the current state of digital loyalty programmes; accompanied by analysis of new technologies that can unlock innovation in the market. Also included are forecasts for the global transaction value of consumer credit card rewards in 2026.
  • Introduction
  • Loyalty Programmes – Key Drivers for Success
  • The Future of Digital Loyalty
  • Credit Card Reward Schemes
  • Forecast Summary
An Interview with Digital Virgo

An Interview with Digital Virgo

March 2022
We sat down with Guillaume Briche, CEO of FDA award winners Digital Virgo, to discuss the carrier billing market in detail.

Download the full interview to find out what major trends Digital Virgo are seeing in the carrier billing market, the main challenges ahead, how they see the market evolving, and how their services can help boost the revenue of both merchants and telco operators.
An Interview with Kaleyra

An Interview with Kaleyra

March 2022
We sat down with FDA award winner Dario Calogero, CEO & Founder of Kaleyra, to discuss the CPaaS market in detail.

Download the full interview to find out where the major market disruptions are coming from, how conversational and RCS messaging services will impact CPaaS, and how Kaleyra can help enhance customer experience and evolve marketing messaging.
An Interview with Neustar

An Interview with Neustar

April 2022
We sat down with FDA award winner Bart Pesavento, Director of Product Marketing, Contact Center and Communications Solutions at Neustar to discuss the robocalling market in detail.

Download the full interview to find out the main issues associated with robocalling, how Neustar's Branded Call Display (BCD) solution mitigates the risks posed by illegal and unwanted robocalls, and what lessons can be learned from robocalling mitigation in the US.
Top Fintech & Payment Trends 2022

Top Fintech & Payment Trends 2022

March 2022
Our analyst team reveal their top fintech trends for 2022, with detailed analysis on why they believe these trends will become prevalent, and who will benefit from them most.

5. Instant Payments Accelerating, But Still Room for Innovation
4. Digital Identity Will Crystallise Around Wallet-Based Approach
3. Open Banking to Transform into Open Finance & Embedded Finance
2. Digital Wallets & BNPL to Merge
1. Surging eCommerce Fraud to Accelerate Machine Learning, Tokenisation & Biometrics

Watch the full webinar presentation: Top Ten Tech Trends 2022 Webinar
Disruption in Telco in 2022: 5 Key Takeaways from MWC 22

Disruption in Telco in 2022: 5 Key Takeaways from MWC 22

March 2022
As the widely renowned industry event, Mobile World Congress, or MWC, comes to a close, the technology and telecommunications industries now have a clearer picture of how the rest of 2022 will progress, including innovations, areas of focus and new products that will shape product and service portfolios.
  • Introduction
  • 5G Deployments Accelerating with an Eye on 6G Technologies
  • OpenRAN to Provide More Disruption to Operator Networks in 2022
  • Private Network Solutions to Support New 5G Use Cases
  • Chipset Competition to Increase in 2022, as MediaTek Targets New Segments
How Chatbots Will Facilitate the Omnichannel Experience

How Chatbots Will Facilitate the Omnichannel Experience

March 2022
Our complimentary whitepaper, How Chatbots Will Facilitate the Omnichannel Experience, highlights how chatbots can be integrated as part of an omnichannel business model. It considers the chatbot ecosystem by analysing emerging growth opportunities for both self-service and end‑to-end solution providers. Also included are forecasts for the total number of chatbot messaging apps accessed in 2026.
  • Current Chatbots Market Outlook
  • Market Forecast Summary: Total Chatbot Messaging Apps Accessed by 2026
Premium, Tap & Scan ~ The Future of Payment Cards

Premium, Tap & Scan ~ The Future of Payment Cards

February 2022
Our complimentary whitepaper, Premium, Tap & Scan ~ The Future of Payment Cards, examines developments within the payment cards ecosystem, including the segments set for future growth and trends driving the market forward; combined with a forecast summary for revenue from biometric, metal and dynamic CVV cards in 2026.
  • Introduction
  • Different Card Types
  • Definitions and Organisation of the Market
  • Contactless Payment Cards
  • Biometric Payment Cards
  • Dynamic CSC/CVV
  • Metal Cards
  • Forecast Summary
Top Five Ad Fraud Hotspots to Watch in 2022

Top Five Ad Fraud Hotspots to Watch in 2022

February 2022
Our complimentary whitepaper, Top Five Ad Fraud Hotspots to Watch in 2022, identifies the top five countries in which advertising campaigns are most vulnerable to fraudulent activity, and provides an overview of the most common types of fraud. Also included are forecasts for total lost revenue through advertising fraud in 2022.
  • Digital Advertising Fraud Market Overview
  • Key Market Trends
  • Market Summary: Global Digital Advertising Spend Lost to Fraud in 2022
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