Resources

Our Resource pages provide access to a variety of information sources including partner events, the Juniper Research Future Digital Awards programme and a variety of multimedia. In addition, you can subscribe to our free Whitepapers.

Whitepapers

Our whitepapers cover a wide range of topics and generally reflect the areas that we cover most. Registered users on the website can download our free whitepapers, published on a weekly basis.
Insurtech: The New Insurance Model

Insurtech: The New Insurance Model

February 2021
Our complimentary whitepaper, Insurtech: The New Insurance Model, examines how insurtech is disrupting the traditional insurance market, and how it will be used across four segments: motor, home, life and health insurances; combined with a forecast summary for insurtech-based premiums issued by 2025.
  • Introduction
  • Why Is Insurtech Doing so Well?
  • Sector Analysis
  • Global Insurance Market Forecasts: Total Value of Insurtech Premiums
Unlocking the Potential of Consumer eSIMs

Unlocking the Potential of Consumer eSIMs

March 2021
Our complimentary whitepaper, Unlocking the Potential of Consumer eSIMs, provides a market outlook for eSIM adoption in the consumer sector and gives an analysis of sector demand for eSIM technology. Also included are forecasts for the total number of eSIM modules installed in connected consumer devices in 2025.
  • Introduction
  • Current Market Status
  • Consumer Sector
  • Movers & Shakers
  • Future Market Outlook
Assessing the Smart Home Payments Opportunity

Assessing the Smart Home Payments Opportunity

November 2020
Our complimentary whitepaper, Assessing the Smart Home Payments Opportunity, examines how payments will be used across three segments in the smart home; combined with a forecast summary for smart home payment transaction values in 2025.
  • Introduction
  • Voice Assistant Payments
  • Connected Appliance Payments
  • Connected TV Payments
  • Market Forecast Summary: Total Value of Smart Home Payments
Smart Cities ~ Technologies Shaping the Urban Future

Smart Cities ~ Technologies Shaping the Urban Future

January 2022
Juniper Research’s free whitepaper, Smart Cities ~ Technologies Shaping the Urban Future, provides an overview of some of the best uses of smart cities technology currently being utilised, and provides a roadmap for the future development of several technologies. As well as this, it offers information on the winning city in the Juniper Research Smart City ranking, and a forecast for the amount of greenhouse gases that smart cities initiatives will save in 2026.
  • Introduction & Smart Cities Development
  • Smart City Definitions
  • Trends in Smart City Development
  • Market Evolution
  • Forecast Summary
Digital Identity ~ Realising Critical Opportunities

Digital Identity ~ Realising Critical Opportunities

January 2022
Our complimentary whitepaper, Digital Identity ~ Realising Critical Opportunities, analyses the current landscape for digital identity use and its prospects in key areas. It includes a forecast summary for global digital identity market revenue in 2026.
  • Introduction
  • Definitions and Scope
  • Identity Tasks
  • Forms of Digital Identity
  • Digital Identity Landscape
  • Digital Identity Verification
  • Forecast Summary
How Digital Therapeutics Are Redefining Chronic Care in 2022

How Digital Therapeutics Are Redefining Chronic Care in 2022

March 2022
Juniper Research’s complimentary whitepaper, How Digital Therapeutics Are Redefining Chronic Care in 2022, discusses the impact on digital therapeutics on chronic care by examining the drivers, trends, and challenges facing vendors, regulators, and clinicians operating in the digital therapeutics ecosystem, accompanied by a forecast summary for total digital therapeutics revenue in 2026.
  • Introduction
  • What Are Digital Therapeutics?
  • Digital Therapeutics Market Dynamics
  • Market Forecast Summary
How to Monetise Digital Content in 2021

How to Monetise Digital Content in 2021

May 2021
Our complimentary whitepaper, How to Monetise Digital Content in 2021, explores emerging opportunities in the digital content ecosystem and how these can be monetised by digital content platforms. It includes a forecast summary that provides the total market value of digital content by 2026.
  • Introduction
  • Market Summary for 2021
  • Digital Content Market Ecosystem
  • Emerging Areas of Interest
  • Market Summary: Total Digital Content Market Value by 2026
Interview with Infobip: How the CPaaS (Communications Platform as A Service) Ecosystem Will Evolve

Interview with Infobip: How the CPaaS (Communications Platform as A Service) Ecosystem Will Evolve

February 2021
Infobip recently won awards in our Future Digital Awards Telco Innovation category.

We interviewed their team to find our more about their award-winning digital CPaaS platform, how they expect the CPaaS ecosystem to evolve, and the current challenges to the market.

Except from the interview:
 
Juniper Research interviewed Mijo Soldin, Director Operator Strategy and Partnerships
at Infobip, in January 2021.

 
1.1.1 What makes Infobip’s CPaaS platform different from others in the market?
 
Infobip is known for serving both enterprises and mobile operators, and I believe that our relationship with carriers is what sets Infobip apart.  Mobile operators are an overlooked growth factor in the CPaaS space. Not only are there numerous partnership options to enable them to
launch CPaaS solutions as part of their enterprise services portfolio, but they are also a major potential client for their customer communication purposes.
 
CPaaS is more than mere communications channels, it’s also about tools, workflows, best practices and client education, and Infobip’s global experience in enterprise CPaaS has been put to good use with operators. On the other hand, they have a longer buying cycle, and that is where our experience with MNOs comes into play. As they have been a key half of our business ever since Infobip was founded, we understand their needs and processes, which allows us to offer tailored and flexible solutions that fit with their strategies. Despite the more complex way operators do business, we’re seeing great interest and uptake worldwide, which is something we expect to continue and pick up pace in 2021 and beyond.
 
1.1.2 What benefits can enterprises gain from adopting Infobip’s CPaaS platform?
 
User experience is the key to a successful business. Our enterprise clients see that and strive to meet the expectations of their customers, and that is also what we are doing every day when it comes to the user experience of our clients. Graphical drag-and-drop interfaces have become the norm in CPaaS and the various channels working in concert require extensive management features, so we’ve been putting significant effort in designing our client-facing tools to make them as easy and intuitive to use as possible. Our current iteration is the pinnacle of years of work, implementing all our experiences and client feedback, and we have heard from more than one client that our portal beats some other similar solutions hands down.
 
To read more click ‘DOWNLOAD’ above.
Strategies for Succeeding in Mobile Authentication in 2022

Strategies for Succeeding in Mobile Authentication in 2022

May 2022
Our complimentary whitepaper, Strategies for Succeeding in Mobile Authentication in 2022, assesses the growth of mobile authentication across 3 key mobile channels: SMS, mobile identity and flash calling. It also includes forecasts for operator-billed revenue for A2P SMS authentication traffic in 2027.
  • Introduction to Mobile Authentication
  • Market Summary: Total Operator Revenue from Mobile Authentication SMS Traffic
Smart Traffic Management ~ The End of Urban Congestion

Smart Traffic Management ~ The End of Urban Congestion

May 2022
Our complimentary whitepaper, Smart Traffic Management ~ The End of Urban Congestion, examines key drivers, challenges, and technologies of the smart parking and smart intersection market, as well as changes to cities and driver behaviour that can be achieved through the deployment of these systems; combined with a forecast summary of global emission reductions from smart traffic management systems deployments by 2027.
  • Introduction
  • Key Drivers
  • Forecast Summary
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