Resources

Our Resource pages provide access to a variety of information sources including partner events, the Juniper Research Future Digital Awards programme and a variety of multimedia. In addition, you can subscribe to our free Whitepapers.

Whitepapers

Our whitepapers cover a wide range of topics and generally reflect the areas that we cover most. Registered users on the website can download our free whitepapers, published on a weekly basis.

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An Interview with Digital Virgo

March 2022

We sat down with Guillaume Briche, CEO of FDA award winners Digital Virgo, to discuss the carrier billing market in detail.

Download the full interview to find out what major trends Digital Virgo are seeing in the carrier billing market, the main challenges ahead, how they see the market evolving, and how their services can help boost the revenue of both merchants and telco operators.

An Interview with Kaleyra

March 2022

We sat down with FDA award winner Dario Calogero, CEO & Founder of Kaleyra, to discuss the CPaaS market in detail.

Download the full interview to find out where the major market disruptions are coming from, how conversational and RCS messaging services will impact CPaaS, and how Kaleyra can help enhance customer experience and evolve marketing messaging.

An Interview with Neustar

April 2022

We sat down with FDA award winner Bart Pesavento, Director of Product Marketing, Contact Center and Communications Solutions at Neustar to discuss the robocalling market in detail.

Download the full interview to find out the main issues associated with robocalling, how Neustar's Branded Call Display (BCD) solution mitigates the risks posed by illegal and unwanted robocalls, and what lessons can be learned from robocalling mitigation in the US.

Top Fintech & Payment Trends 2022

March 2022

Our analyst team reveal their top fintech trends for 2022, with detailed analysis on why they believe these trends will become prevalent, and who will benefit from them most.

5. Instant Payments Accelerating, But Still Room for Innovation
4. Digital Identity Will Crystallise Around Wallet-Based Approach
3. Open Banking to Transform into Open Finance & Embedded Finance
2. Digital Wallets & BNPL to Merge
1. Surging eCommerce Fraud to Accelerate Machine Learning, Tokenisation & Biometrics

Watch the full webinar presentation: Top Ten Tech Trends 2022 Webinar

Disruption in Telco in 2022: 5 Key Takeaways from MWC 22

March 2022

As the widely renowned industry event, Mobile World Congress, or MWC, comes to a close, the technology and telecommunications industries now have a clearer picture of how the rest of 2022 will progress, including innovations, areas of focus and new products that will shape product and service portfolios.

Introduction
5G Deployments Accelerating with an Eye on 6G Technologies
OpenRAN to Provide More Disruption to Operator Networks in 2022
Private Network Solutions to Support New 5G Use Cases
Chipset Competition to Increase in 2022, as MediaTek Targets New Segments

How Chatbots Will Facilitate the Omnichannel Experience

March 2022

Our complimentary whitepaper, How Chatbots Will Facilitate the Omnichannel Experience, highlights how chatbots can be integrated as part of an omnichannel business model. It considers the chatbot ecosystem by analysing emerging growth opportunities for both self-service and end‑to-end solution providers. Also included are forecasts for the total number of chatbot messaging apps accessed in 2026.

Current Chatbots Market Outlook
Market Forecast Summary: Total Chatbot Messaging Apps Accessed by 2026

Related Research

See related research: Chatbots - Market Forecasts, Sector Analysis & Competitor Leaderboard 2022-2026

For more related research please browse our Operators & Providers section and associated topics:

Premium, Tap & Scan ~ The Future of Payment Cards

February 2022

Our complimentary whitepaper, Premium, Tap & Scan ~ The Future of Payment Cards, examines developments within the payment cards ecosystem, including the segments set for future growth and trends driving the market forward; combined with a forecast summary for revenue from biometric, metal and dynamic CVV cards in 2026.

Introduction
Different Card Types
Definitions and Organisation of the Market
Contactless Payment Cards
Biometric Payment Cards
Dynamic CSC/CVV
Metal Cards
Forecast Summary

Related Research

For related research please browse our Fintech & Payments section and associated topics:

Top Five Ad Fraud Hotspots to Watch in 2022

February 2022

Our complimentary whitepaper, Top Five Ad Fraud Hotspots to Watch in 2022, identifies the top five countries in which advertising campaigns are most vulnerable to fraudulent activity, and provides an overview of the most common types of fraud. Also included are forecasts for total lost revenue through advertising fraud in 2022.

Digital Advertising Fraud Market Overview
Key Market Trends
Market Summary: Global Digital Advertising Spend Lost to Fraud in 2022

Related Research

For related research please browse our Content and Digital Media section and associated topics:

Three Important Cellular IoT Strategies in 2022

February 2022

Our complimentary whitepaper, Three Important Cellular IoT Strategies for 2022, assesses three potential services that are key to growing cellular IoT services in 2022. It also includes forecasts for the global cellular IoT market value in 2026.

Monetising IoT Networks
Embedded SIMs for IoT Roll-outs
Edge Computing to Drive Cellular IoT
Operators’ Opportunities in the Cellular IoT Market
Market Summary

Related Research

For related research please browse our Operators & Providers section and associated topics:

Digital Advertising ~ What’s Next for Mobile Attribution?

February 2022

Our complimentary whitepaper, Digital Advertising ~ What’s Next for Mobile Attribution?, identifies how recent data collection and privacy policy changes implemented by technology giants, such as Apple and Google, will disrupt the digital advertising market. Also included are forecasts for global digital ad spend in 2022.

Introduction to the Digital Advertising Market
The Importance of Accurate Contextualisation
Market Summary: Global Digital Advertising Spend in 2022

Related Research

For related research please browse our Key Vertical Markets section and associated topics:

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