Resources

Our Resource pages provide access to a variety of information sources including partner events, the Juniper Research Future Digital Awards programme and a variety of multimedia. In addition, you can subscribe to our free Whitepapers.

Whitepapers

Our whitepapers cover a wide range of topics and generally reflect the areas that we cover most. Registered users on the website can download our free whitepapers, published on a weekly basis.
Why Chatbots are Essential to Retail

Why Chatbots are Essential to Retail

March 2020
Juniper Research’s complimentary whitepaper, Why Chatbots are Essential to Retail, examines the benefits that chatbot implementation will have for retailers, particularly in regard to bolstering sales and enhancing customer experiences. It also includes a forecast summary for the total transaction spend over chatbots by 2024.
  • Chatbots: An Introduction
  • Current Status of the Chatbots Market
  • Chatbot Use in eCommerce & Retail
  • Key Drivers in Chatbot Use
  • Market Forecast Summary: Total Retail Spend over Chatbots
An Interview with Kount

An Interview with Kount

March 2020
Kount recently won a Platinum Award for Best Cybersecurity Platform in our Future Digital Awards Fintech & Payments category.

We interviewed their team to find our more about their award-winning cybersecurity platform and fraud prevention solutions, and what benefits users can expect.
Free Whitepaper: How OEM Pay is Disrupting Contactless Payments Landscape

Free Whitepaper: How OEM Pay is Disrupting Contactless Payments Landscape

February 2020
Our complimentary whitepaper How OEM-Pay is Disrupting the Contactless Payments Landscape provides a summary of the latest developments in the OEM Pay market; an analysis of the current state of key segments in the contactless payment sector and a forecast for contactless transaction values for 8 key regions.
  • Introduction 
  • Contactless Cards: Market Status 2018-2019 
  • Mobile Wallets 
  • Wearables – Market Status 
  • NFC Ticketing 
  • Contactless Payments: Movers & Shakers 2019 
  • Forecast Summary 
Top 10 Fintech Trends 2020

Top 10 Fintech Trends 2020

February 2020
Discover our top ten financial technology predictions for 2020, including banking, payments, blockchain and more. Revealing which trends will be prevalent and how these will impact the market and the key players within it, here's your chance to revisit the slides and infographics from our webinar.
 
How AI Analytics will Boost Operators’ Revenue

How AI Analytics will Boost Operators’ Revenue

January 2020
Our complimentary whitepaper, How AI Analytics will Boost Operators’ Revenue, provides an assessment of the current state of the network operator space, including the impact of emerging AI technologies, OTT competition and 5G. Also included are key takeaways and strategic recommendations on AI adoption for network operators, along with forecasts for the total operator spend on AI services in 2020.
  • Introduction 
  • Market Summary: Total Operator Spend on AI Network Solutions 
Self-Sovereign Identity’s Monetisation Challenge

Self-Sovereign Identity’s Monetisation Challenge

January 2020
Juniper Research’s complimentary whitepaper, Self-Sovereign Identity’s Monetisation Challenge, outlines the issues surrounding the monetisation of self-sovereign identity, particularly in the face of the current landscape where identity checks are mostly free. It includes a forecast summary of the value of the self-sovereign identity market in 2024.
  • Introduction
  • Definitions
  • Self-Sovereign Identity Developments
  • Self-Sovereign Identity Forecasts
Wholesale Roaming ~ The Impact of 5G & RCS

Wholesale Roaming ~ The Impact of 5G & RCS

January 2020
Our complimentary whitepaper, Wholesale Roaming ~ The Impact of 5G & RCS, provides insights on the strategies needed for operators to prepare for the rising number of roaming 5G subscribers and RCS-capable subscribers. Also included are forecasts for the global number of roaming subscribers in 2024.
  • Introduction
  • Market Forecast Summary: Total Number of Mobile Roaming Subscribers 
How POS Software Will Change the Retail Landscape

How POS Software Will Change the Retail Landscape

January 2020
Our complimentary whitepaper, How POS Software Will Change the Retail Landscape, explores ways in which POS software vendors are changing the equation in the retail market, alongside an update on current market trends. It includes a forecast summary for POS Software spend revenue in 2024.
  • Introduction
  • POS Software: Movers & Shakers 2020 
  • Forecast Summary 


 
Key Regional Strategies for Digital Commerce

Key Regional Strategies for Digital Commerce

January 2020
Our complimentary whitepaper, Key Regional Strategies for Digital Commerce, assesses important trends and developments for crucial Digital Commerce regions. It also includes a forecast summary for the total transaction volume across Digital Commerce by 2024.
  1. Introduction
  2. Key Regional Trends in Digital Commerce
  3. Forecast Summary
Key Trends in the POS Hardware Market

Key Trends in the POS Hardware Market

December 2019
Our complimentary whitepaper, Key Trends in the POS Hardware Market, explores ways in which POS hardware vendors are changing the equation in the retail market, alongside an update on current market trends. It includes a forecast summary for mPOS transaction values in 2024.
  • Introduction to POS
  • Key Trends in the POS Hardware Market
  • POS Hardware: Movers & Shakers 2019
  • Forecast Summary
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