Resources

Our Resource pages provide access to a variety of information sources including partner events, the Juniper Research Future Digital Awards programme and a variety of multimedia. In addition, you can subscribe to our free Whitepapers.

Whitepapers

Our whitepapers cover a wide range of topics and generally reflect the areas that we cover most. Registered users on the website can download our free whitepapers, published on a weekly basis.
Direct Carrier Billing: Mitigating the Impact of COVID-19

Direct Carrier Billing: Mitigating the Impact of COVID-19

July 2020
Our complimentary whitepaper, Direct Carrier Billing: Mitigating the Impact of COVID-19, provides strategic recommendations on how carrier billing vendors can mitigate the short-term impacts of the pandemic, in addition to the long-term impacts arising from the subsequent recession. This is aligned to forecasts for total spend over direct carrier billing in 2025.
  • Introduction 
  • The Impact of COVID-19
  • Carrier Billing Drivers 
  • Carrier Billing Movers & Shakers 
  • Market Forecast Summary 
  • Order the Full Research

 
Why Digital Strategies are Crucial for Ticketing Recovery

Why Digital Strategies are Crucial for Ticketing Recovery

August 2020
Our complimentary white paper, Why Digital Strategies Are Crucial for Ticketing Recovery, examines the digital ticketing ecosystem and outlines strategic opportunities for stakeholders, in light of the future outlook for the space, as well as a forecast summary of digital ticketing transaction volumes.
  • Introduction 
  • Market Segmentation 
  • Future Ticketing Outlook 
  • Forecast Summary 
  • Order the Full Research 
Why Mobile Business Messaging is Critical to Brand Interaction

Why Mobile Business Messaging is Critical to Brand Interaction

July 2020
Our complimentary whitepaper, Why Mobile Business Messaging is Critical to Brand Interaction, evaluates the role of A2P SMS, RCS Business Messaging and OTT Business Messaging in connecting brands with customers. Also included are forecasts for the total number of A2P messages delivered in 2020.
  • A2P Messaging: Market Update 
  • A2P Messaging: Sector Analysis & Market Prospects
  • Use of A2P Messaging in Key Sectors
  • Market Summary: Total A2P SMS Revenue
  • Order the Full Research
An Interview with ZTE

An Interview with ZTE

July 2020

Our analyst team talked with Jiashun Tu, Principal Scientist of NFV/SDN Solutions of ZTE regarding ZTE's platinum win of best EDGE Computing solution in our Future Digital Awards Technology awards, 2020. In this interview, we explored the innovative EDGE computing solutions of ZTE.
 

 An Interview With Dimoco Carrier Billing

An Interview With Dimoco Carrier Billing

July 2020
Our analyst team sat down with Bettina Sommer, SVP, Sales of Future Digital Award winners Dimoco Carrier Billing, to discuss the Carrier Billing market. We explored what the current carrier billing ecosystem looks like, as well as the key sectors that could benefit from Dimoco Carrier Billing's services.
How CPaaS needs to Evolve SMS, OTT & RCS

How CPaaS needs to Evolve SMS, OTT & RCS

July 2020
Our complimentary whitepaper, How CPaaS needs to Evolve SMS, OTT & RCS, explores key CPaaS services and outlines future technologies that will maximise the value of CPaaS platforms over the next five years, it includes a forecast summary outlining total CPaaS revenue by 2025.
  • The Current State of CPaaS
  • Market Outlook: A2P SMS Messaging 
  • Market Outlook: OTT Messaging Applications
  • Market Outlook: RCS Business Messaging 
  • The Monetisation Potiental of RCS 
  • Market Forecast Summary
  • Order the Full Research 
3 Key Trends Revolutionising B2B Payments

3 Key Trends Revolutionising B2B Payments

July 2020
Our complimentary whitepaper, 3 Key Trends Revolutionising B2B Payments, highlights the key trends disrupting the B2B payments landscape, accompanied by an outline of the current market status. It also includes a forecast summary of the total transaction value of B2B cross-border payments in 2022.
  • Introduction
  • Market Segmentation
  • Three Key Trends Revolutionising B2B Payments
  • B2B Payments: Movers & Shakers
  • Forecast Summary
  • Order the Full Research
Digitisation & Driving the Loyalty Programme Experience

Digitisation & Driving the Loyalty Programme Experience

June 2020
Our complimentary whitepaper, Digitisation & Driving the Loyalty Programme Experience, provides a summary of the latest developments in the loyalty programme space; an analysis of key segments in the digital loyalty sector and a forecast for digital loyalty programme membership in 2023.
  • Introduction
  • Segmentation of the Digital Loyalty Market
  • Credit Card Reward Programmes
  • Digital Loyalty Movers & Shakers
  • Forecast Summary
  • Order the Full Research
Are Virtual Cards Ready for Primetime?

Are Virtual Cards Ready for Primetime?

June 2020
The whitepaper, Are Virtual Cards Ready for Primetime?, will outline some of the most promising current uses of the technology, alongside an outline of its future and a forecast for the transaction values the sector will process in 2025.
  • Introduction
  • Virtual Cards Capabilities
  • Virtual Cards Value Chain
  • Virtual Cards Transaction Value Forecast
  • Order the Full Research
Order Shipped! Fleet Tracking & Logistics Trends

Order Shipped! Fleet Tracking & Logistics Trends

June 2020
Juniper Research’s complimentary whitepaper Order Shipped! Fleet Tracking & Logistics Trends, examines the current status of the market and contains an overview of the strategic recommendations outlined for key stakeholders. Also included are forecasts for the total number of businesses using asset tracking by 2025.
 
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