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Resources

Our Resource pages provide access to a variety information sources including partner events, the Juniper Future Digital Awards programme and a variety of multimedia. In addition, you can subscribe to our free Whitepapers.

Whitepapers & Free Research

Our whitepapers cover a wide range of topics and generally reflect the areas that we cover most. Registered users on the website can download our free whitepapers, published on a weekly basis.
Wearables ~ Fad, Fashion or Function?

Wearables ~ Fad, Fashion or Function?

February 2017
Wearables have increasingly been in the public eye since 2012, following the launch of Google Glass, with fitness devices and smartwatches leading in terms of consumer adoptoins. Fitbit and Apple are the key category leaders in these markets, with competitors providing alternative ecosystems around similar functionality. This has so far attracted the attention of early adopters and the fitness conscious, but there has been little development of the consumer market beyond this.

The common thread for most wearable device developments to date is that they have been wrist-worn devices, but certain key use cases, such as those provided by smart glasses and a variety of location trackers, have had enthusiastic attention from the workplace, although actual device volumes have been relatively low.
PC’s Got Game ~ from Premium to Freemium

PC’s Got Game ~ from Premium to Freemium

February 2017
Since its boom in the late 1980s, the video games industry has continued to evolve and develop, and has grown to encompass a wide array of devices. In Juniper’s latest research we break out the key platforms as follows:
  • Mobile & tablet
  • Consoles & microconsoles
  • PC
  • Handhelds
  • VR (virtual reality) & AR (augmented reality)
Futureproofing Digital Banking 2017

Futureproofing Digital Banking 2017

February 2017
While most consumers, especially in developed markets, prefer digital banking and virtual channels, a significant proportion of consumers still prefer an in-branch session compared to an audio or video call with the customer contact centre. Juniper notes while this continued to be the case in the past 12 months, it will change as banks finalise a ‘balancing act’ between multiple channels.
Consumer Robotics ~ From Housekeeper to Friend

Consumer Robotics ~ From Housekeeper to Friend

February 2017
Owing to the mainstream media and popular novels, the average consumer perception of a robot is that of a humanoid machine; the machine’s appearance will be similar to, or indistinguishable from, other humans, while its movement and cognitive abilities are equal, or superior, to other humans.
Fitness Wearables ~ Going the Extra Metric

Fitness Wearables ~ Going the Extra Metric

January 2017
Having kickstarted the wearable technology sector, fitness and healthcare wearables have gone mainstream, with key brands emerging to become dominant in the space and millions of users worldwide taking up the devices.
War of the Wallets

War of the Wallets

January 2017
The emergence of several high profile mobile payment services, including Apple Pay, Samsung Pay and Android Pay, has provided the sector with fresh impetus. Although the failure of several MNO (Mobile Network Operator)-led ventures meant that mobile payments plateaued for several years across Europe and North America, the space is now experiencing strong growth.

Furthermore, the accounts (or wallets) used to store consumer credentials are now seeing an integration of offline and online payments, enabling users to access them both for remote purchases and instore.
 
Can Smartwatches Make Up for Lost Time?

Can Smartwatches Make Up for Lost Time?

January 2017
With the launch of the Apple Watch in 2014, smartwatches have become far more prominent than they were in previous years. The trend can arguably be said to have begun with Sony’s SmartWatch in 2012, which had its ancestry in devices like Microsoft’s Smart Personal Objects Technology in 2003. A full range of players have now entered the ecosystem, from IT companies to jewellers, and releases throughout 2016 have begun to mark a shift in how the technology is perceived.

However, there has been no mass consumer adoption of the devices, which is having an impact on that ecosystem and its future development. This research will discuss the biggest trends affecting the smartwatch
space, before presenting a forecast for smartwatch hardware revenue in 2021.
Consumer Electronics 2017- what's next?

Consumer Electronics 2017- what's next?

January 2017
CES 2017 highlighted that AI (Artificial Intelligence) is becoming the backbone to app-integrated interactions for virtually every complex computerised product at the show, whilst showcasing increasingly refined and sophisticated developments across multiple sectors - from voice assistants being installed in a huge variety of products to VR expansion, the release of games-focused laptops and Mayfield Robotics’ surprise hit with a cute mute robot.
 
Smart Homes ~ Getting Smarter 2017

Smart Homes ~ Getting Smarter 2017

January 2017
Since the rise of the smartphone, the term ‘smart’ is used in the loosest possible manner in the current marketing landscape, where ‘smart’ may refer merely to the fact that a device has on-board connectivity. Juniper Research defines a Smart Home as one that is designed to deliver or distribute a number of digital services inside and outside the home, through a range of networked devices.
 
Mobile Operators ~ Making The Networks Pay

Mobile Operators ~ Making The Networks Pay

December 2016
As the array of mobile content, services and delivery devices continues to evolve, MNOs (Mobile Network Operators) face increased competition in arenas that were historically their sole preserve. With OTT (Over the Top) players providing popular alternatives to texting and circuit-switched voice calls, the MNOs core revenues are being eroded. At the same time, they are struggling effectively to monetise the explosion in consumer data usage, which itself raises the problem of rising traffic costs.
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