Live support
We are sorry, but support is not available at the moment.


Our Resource pages provide access to a variety information sources including partner events, the Juniper Future Digital Awards programme and a variety of multimedia. In addition, you can subscribe to our Whitepapers or the Vision newsletter.

Juniper in the News

Juniper Research analysts are widely quoted in the press and actively participate in media interviews, discussions and events across the sector. We also work with private clients to develop corporate whitepapers, deliver workshops and lead media events.

Please contact to discuss your requirements.

Below is a selection of our most recent coverage:

Tech Crunch Tech Crunch

Voice-enabled smart speakers to reach 55% of U.S. households by 2022, says report

Adoption of voice-powered smart speakers is taking off. According to a new report from Juniper Research out this morning, smart devices like the Amazon Echo, Google Home and Sonos One will be installed in a majority – that is, 55 percent – of U.S. households by the year 2022. By that time, over 70 million households will have at least one of these smart speakers in their home, and the total number of installed devices will top 175 million.

Read the original article here
Huffington Post Huffington Post
Juniper Research found that bots will help businesses save $8 billion annually by 2022. Today, that number is only $20 million. So, in the next few years, brands have to get to know their customers with high-quality bot conversations. Some may struggle to succeed without a sound strategy, but the best companies have a real opportunity to talk the talk.

Read the original article here
USA Today USA Today
DraftKings, Robins says, has roughly 8 million users. Together with FanDuel, the two sites accounted for over 90% of the $2.6 billion daily fantasy sports market, according to a November report by Juniper Research.

Read the original article here

Why does no-one want a new phone these days?


The depreciation of the pound hasn't helped matters either, as the iPhone is priced in dollars, and the pound buys fewer dollars than it did before the Brexit vote.

That currency effect has also pushed up the cost of Samsung in the UK.

Windsor Holden, head of forecasting and consultancy at Juniper Research, says: "People are hanging on to their phones for longer."

"There's also been a slight increase in prices of high-end handsets. That will in turn have an impact on affordability."

Read the original article here

Reddit launches its own video hosting platform


The potential for ad revenue if Reddit starts incorporating ads around user content is significant, Lauren Foye, senior analyst at Juniper Research, told the BBC.

"By hosting their own content, they can start adding ads on top of it and monetising the content," she added.

However, the site has yet to confirm specifically that this is what it will do.

Read the original article here


Blockchain technology being considered by more than half of big corporations, according to study

"For financial technology (fintech) start-ups in the blockchain space, this can only be good news, since it demonstrates the high level of demand within an enterprise space that is increasingly well-informed about blockchain," Windsor Holden, blockchain specialist at Juniper, told CNBC...

Read the original article here.
LA Times LA Times

Wi-Fi on planes worldwide will more than double by 2022

A new report by Britain’s Juniper Research estimates that more than half of the world’s global fleet, or 14,419 planes, will have wireless Internet service by 2022, up from under a quarter of the fleet today, or 5,243 aircraft.

Read the original article here.



Although chatbot use rises, we still prefer talking to humans

Research has forecast that bot interactions in the banking sector, completed without human assistance, will move from 12 percent to over 90 percent in 2022. Will this mean the end of the contact centre agent as bots take over?

Read the original article here.
TechCrunch TechCrunch

Android Pay now used for international P2P transfers, courtesy of WorldRemit

Android Pay today has around 25 million users across 15 countries, according to recent Juniper Research estimates, and linking up with WorldRemit (and eventually other remittance companies, as this is not an exclusive deal) could give usage of the wallet a boost, both in terms of user numbers and also transactions.

Read the original article here.

Futurism Futurism

When Will Humanoid Robots Enter Our Homes and Transform Our Lives

Although these examples have a long way to go before they have Rosie’s capabilities, society may be more ready for this kind of technology than many would assume. In fact, in 2015, Juniper Research projected that by 2020, the number of American households with robots would increase from one in 25 to one in 10. And, while it is impossible to be sure what the future of domestic robots will be, many signs suggest that you may have one working in your kitchen sometime in the next few decades — if one is not already making you tea right now.

Read the original article here.

Fortune Fortune

Those Annoying Chatbots Can Save Business Billions

Banks, other financial institutions, and healthcare providers in particular will benefit from increased use of chatbots, or bots, which are getting smarter thanks to advances in artificial intelligence (AI), according to U.K.-based Juniper Research. Juniper forecasts that this technology could save businesses $8 billion annually worldwide by 2022, up from $20 million this year.

Read the original article here
TechRepublic TechRepublic

Biometric mobile payments will hit $2B this year

Fingerprint and selfie pay are on the rise: The number of mobile payments authenticated by biometrics will rise to nearly $2 billion this year, up from $600 million in 2016, according to a report from Juniper Research, released Monday.

Apple Pay kicked off the initial growth of biometric mobile payments, allowing customers to make payments in stores and on apps using their fingerprint to access banking information. Android Pay and Samsung Pay furthered the movement toward these payments, the report noted.

Read the original article here


Apple Pay to rule over Samsung, Android rivals, study says

Juniper estimates that the number of people using these mobile payment systems, including Apple Pay, Samsung Pay and Android Pay, will exceed 100 million for the first time during the first half of 2017 and will surpass 150 million by the end of this year. According to the study, the combined market share of Apple, Samsung and Google (via Android Pay) increased from 20 percent in 2015 to 41 percent in 2016, as a proportion of total mobile contactless payment users.

Read the original article here
Forbes Forbes

Report: eSports And Game Content Streaming Revenues Will Rise To $3.5 Billion By 2021

Revenues from eSports and streaming game content will reach $3.5 billion by the year 2021, according to a new report from Juniper Research. That's up from approximately $1.8 billion in 2016. This near-doubling of revenue growth over five years represents the increasing popularity of both eSports and video game personalities on platforms like Twitch.

Read the original article here 
Bloomberg Bloomberg

Keep Your Kids Away From Connected Toys

In late 2015, Juniper Research estimated the size of the smart toy market that year at $2.8 billion and predicted it would top $11 billion in 2020. Millennial parents are connected toy makers' biggest hope: They allow their kids more screen time than previous generations of moms, and they generally trust technology, and technology companies, far more than analog-age people ever could.

Read the original article on Bloomberg

The digital videogames market will pass the $100 billion revenue checkpoint by the end of the year, according to research.

Juniper Research's annual report into the games market predicts the videogame market on PC and mobile will grow to earn $132 billion in total revenues by 2021.

Read the original article on CNBC

Financial Express Financial Express
Given how allaying fears regarding security of digital transaction infrastructure is crucial to its adoption, the government has done well to moot the idea of insuring mobile wallets. The government, as per a Business Standard report, has been in talks with mobile wallet and insurance companies to thresh out a model. While awareness regarding vulnerabilities in digital infrastructure is quite low—an EY analysis shows over 40% people can’t identify such vulnerabilities—most smartphone-users don’t use security software for their devices. Thus, with mobile transactions set to reach over a trillion dollars by 2017 as per Juniper Research, considerable damage could potentially occur if existing security systems are breached. 

Read the original article on the Financial Express
ReadWrite ReadWrite

Juniper Research has released a new study with a bold prediction about the future of human interaction with technology. It found that “gesture and motion control will become vital for certain forms of human-computer interaction in the coming years.”

The study found that by the end of 2016 there will be roughly 168 million devices that utilize motion or gesture tracking. These devices include wearables, virtual reality, and more.

Read the original article on ReadWrite
Venture Beat Venture Beat
A new report from market analysis group Juniper Research states that VR hardware will be worth $50 billion by 2021. By hardware, Juniper means VR headsets, peripherals, and 360 cameras. To give you an idea of how much growth that would be, Juniper projects VR hardware revenues to hit $5 billion this year.

read the original article on Venture Beat
The Huffington Post The Huffington Post
Juniper Research forecasts; the mobile gaming market will swell from 65 million users in 2013 to 165 million users in 2018, outstripping $100 billion in market revenue by the end of 2017! Catering to an environment for players that is convenient, comfortable and connected is the magic of mobile gaming. Game operators may engage the players and bait them with loyalty rewards (which are instantly redeemable) and obtain persistent and logical feedback from devices and gamers. Expanding this realm to wearable devices will probably be yet another feather on the cap of the game operators and the mobile gaming industry in general.

Read the original article here 
Business Insider Business Insider
Startups working with blockchain and bitcoin technology around the world raised close to $300 million (£231.2 million) in funding in the first 6 months of the year, according to Juniper Research.

Read the full article
Forbes Forbes
In light of this stellar Bitcoin price action, a new study from Juniper Research, a UK-based firm that specializes in identifying and appraising new high-growth market sectors within the digital ecosystem, has revealed that the total value of Bitcoin transactions is expected to exceed $92 billion (bn) this year – up around 240% from less than $27bn in 2015.

Read the full article
"Smartphone users will be able to experience faster page load times, creating a better user experience. Much like desktop browsing, consumers will also be less likely to have their personal data shared with third parties," Juniper Research's report said.

Read the full article
ReadWrite ReadWrite
Juniper claims that smartphones will account for the vast majority of non-card contactless payments, asserting that “while nearly nine million Apple Watches had been shipped by the end of 2015, these numbers were dwarfed by near field communication (NFC)-capable iPhones.”

Read the full article
Forbes Forbes
As cybercrime goes, so goes the cybersecurity market. Juniper Research recently predicted that the rapid digitization of consumers’ lives and enterprise records will increase the cost of data breaches to $2.1 trillion globally by 2019, increasing to almost four times the estimated cost of breaches in 2015.

Read the full article
Juniper Research’s latest assessment of the smartphone market reveals virtually all suppliers are being affected by the global slowdown.

Read the full article
Mashable UK Mashable UK
A report released by Juniper Research on Tuesday claims that Apple shipped 51.5% of the smartwatches in all markets around the world in 2015. The study estimates that roughly 17.1 million smartwatches were sold worldwide, which would put Apple Watch devices shipped at about 8.8 million shipped.

Read the full article