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Resources

Our Resource pages provide access to a variety information sources including partner events, the Juniper Future Digital Awards programme and a variety of multimedia. In addition, you can subscribe to our Whitepapers or the Vision newsletter.

Juniper in the News

Juniper Research analysts are widely quoted in the press and actively participate in media interviews, discussions and events across the sector. We also work with private clients to develop corporate whitepapers, deliver workshops and lead media events.

Please contact marketing@juniperresearch.com to discuss your requirements.

Below is a selection of our most recent coverage:

The Irish Times The Irish Times
17/01/2019

Revenues from virtual reality specific games to reach $8.2bn by 2023


A new study from Juniper Research has found that revenues from virtual reality (VR) specific games will reach $8.2 billion (€7.2bn) by 2023, up from $1.2 billion in 2019.

Read the full article here
Quartz Quartz
16/01/2019

Honda drivers are getting new perks—in exchange for their data


... The advertising business is hard and, in many ways, messier than it has ever been. As budgets shift to digital marketing, ad fraud is rampant, with Juniper Research anticipating it to reach $44 billion in 2022. Service and technology providers in the industry, tired of being despised almost as much as members of Congress, have come up with euphemisms to describe what they do, such as “digital transformation” or “storytelling.” Even a behemoth like Ogilvy doesn’t make ads anymore: Its homepage says they “turn the brand into an experience.”

Read the full article here
Information Age Information Age
16/01/2019

What are the key technologies for embracing digital transformation in 2019?


... The retail industry, in particular, is embracing AI en masse in attempt to improve their understanding of consumer preferences. Juniper Research estimates that global retailer spending on AI will reach $7.3 billion per year by 2022 as retailers attempt to develop their understanding of customer preferences. AI’s potential isn’t limited to the retail industry either, with companies from all walks of life attempting to improve decision making.

Read the full article here
Media Post Media Post
15/01/2019

Juniper Research Predicts VR Games Market Will Still Come Around


... But things will be looking up. A report from Juniper Research predicts there will be more than 100 million mobile VR devices by 2023, up from just 52 million by the end of 2019. If there is cheap, good VR mobile content, Juniper says, that will push users to try other VR platforms.

Read the full article here
Chief Marketer Chief Marketer
14/01/2019

How to Identify Mobile Ad Fraud


It’s inevitable that as mobile ad spending goes up, so does mobile ad fraud. Mobile ad spending is growing by 20% this year and is valued at over $75 billion, according to Forbes. RetailDive reports that fraud rates have almost doubled since 2017 and Juniper Research estimates that ad fraud will cost advertisers $19 billion in 2018. There are many forms of fraud, ranging from click spam, SDK spoofing and false impressions to faked installs. The effects have been devastating on budgets and data sets.

Read the full article here
Media Post Media Post
14/01/2019

Wearable Health Device Market Driven By Tech, Data Mining


Health-related gadgets and services featured prominently throughout CES 2019 — for good reason.

Wearables -- including health trackers and remote patient monitoring devices — are set to become a $20 billion industry by 2023, according to the latest forecast from Juniper Research.

Read the full article here

The Jakarta Post The Jakarta Post
11/01/2019

Economic benefits of home-sharing: New industries, jobs


The sharing economy is projected by 2022 to more than double its current revenue to reach US$40.2 billion, according to Juniper Research.

Read the full article here
Bank Info Security Bank Info Security
11/01/2019

Card-Not-Present Fraud Costs Mount


A Juniper Research analysis of why card-not-present fraud will continue to grow leads this week's edition of the ISMG Security Report.

Read the full article here
Las Vegas Review Journal Las Vegas Review Journal
07/01/2019

CES 2019: Smart speakers are changing consumer behavior


... About 900 million voice-assistant-enabled devices are expected to be in use in the U.S. by 2022, a 95 percent increase from today, according to a white paper from United Kingdom-based Juniper Research.

Read the full article here
The Telegraph The Telegraph
04/01/2019

YouTubers criticised for promoting 'loot box' gambling games to young children


Popular YouTubers have come under fire for promoting controversial games linked to gambling to young viewers...

... Loot boxes are worth a reported $30bn and are set to exceed $50bn by 2022, according to data from Juniper Research.

Read the full article here
03/01/2019

Digital card-not-present fraud to hit $130B by 2023


Card-not-present (CNP) online payment fraud is a frequent research topic of Juniper's, and a year and a half ago the consultancy forecasted that retailers would lose $71 billion to CNP fraud by 2022. Now, Juniper is predicting a much higher loss total for just one year later. The problem is growing fast.

Read the full article here
PYMNTS PYMNTS
03/01/2019

Study: Merchants To Lose $130B In Digital CNP Fraud


... Juniper Research’s new report, Online Payment Fraud: Emerging Threats, Segment Analysis & Market Forecasts 2018-2023, explained that complex cross-channel fraud will become the “new normal” in the coming years — and retailers are simply not prepared to fight against it.

Read the full article here
The PayPers The PayPers
03/01/2019

Retailers are set to lose USD 130 bln in CNP fraud


A new study from Juniper Research has found that retailers are set to lose around USD 130 billion in digital CNP fraud between 2018 and 2023.

Juniper’s research, Online Payment Fraud: Emerging Threats, Segment Analysis & Market Forecasts 2018-2023, claimed that as cybercriminals seek to monetise their knowledge to a wider, less tech-savvy audience, complex cross‑channel fraud will become the ‘new normal’, with retailers ill-prepared to fight it.

Read the full article here
Mobile Payments Today Mobile Payments Today
02/01/2019

Juniper predicts $130B in card-not-present fraud by 2023


Juniper Research estimates retailers will lose $130 billion in "card not present" fraud in the next five years, according to a report issued by the firm.

Read the full article here
Jerusalem Post Jerusalem Post
29/12/2018

A universal solution for the electric vehicle revolution


... [EV Meter] is on course to take advantage of the combination of two trends in the coming years: the increase in contactless payments and electric vehicle purchases. According to a recent report by technology market specialist Juniper Research, more than half of all point of sale (POS) purchases are expected to be contactless by 2022.

Read the full article here
Clickz Clickz
19/12/2018

Online ad fraud in 2018 hit $19bn: How blockchain could eliminate it


“$30 million dollars of fake ads is just the tip of the iceberg.”

At the end of November 2018, the Department of Justice indicted a massive digital ad fraud ring, exposing the myriad exploitations of the current ad tech model.

In 2018 alone, advertisers will lose $19 billion to fraud, according to Juniper Research.

Read the full article here
ITProPortal ITProPortal
18/12/2018

Building on blockchain: Should you look in-house or outsource?


... A Juniper Research report recently affirmed that 57 per cent of large corporations are either actively considering, or are in the process of, deploying blockchain technology. In fact, 90 per cent of major North American and European banks are exploring blockchain solutions. The problem is 94 per cent of Fortune 500 executives with plans to implement blockchain technology also reported that they’re going to have problems locating the talent needed to make their plans a reality.

Read the full article here
Bloomberg Bloomberg
17/12/2018

Your High-Tech Car Is a Magnet for Hacking


... with Daimler AG’s Car2Go car sharing beefing up security measures after a limited number of accounts were hacked, risks around vehicle cybercrime are only going to get worse. Connected cars are forecast to double to 775 million by 2023, according to Juniper Research, enlarging the pool of convenience features like keyless entry, apps to turn on heating remotely and smartphone connection via bluetooth.

Read the full article here
NBC News NBC News
17/12/2018

Paying with your phone is handy... until you find out how much more you spend


... Among the most popular mobile wallets in the United States are Apple Pay, Samsung Pay, Android Pay and Walmart Pay, with each having their own limitations, including device compatibility and where they can be used.

Apple Pay is expected to account for half of all mobile wallet usage by 2020, according to a report from Juniper Research.

Read the full article here
Quartz Quartz
07/12/2018

Hackers will increasingly target young video game players in 2019


... Juniper Research, a specialist in digital markets, also found that the skin-trading industry, in which where gamers buy and sell valuable in-game items, was worth $50 billion in 2017. The majority of Fortnite’s revenue, which was over $1 billion as of July this year, comes from selling in-game add ons.

Read the full article here
Barron's Barron's
07/12/2018

Here’s the Innovation Videogame Companies Can’t Afford to Get Wrong


... An April report from Juniper Research suggested that consumers could spend $50 billion on “loot boxes”—basically, digital goods associated with popular games—by 2022. That revenue is a crucial component of any case for a videogame stock in 2018.

Read the full article here
Vancouver Sun Vancouver Sun
01/12/2018

Holiday gifting: Fitness wearables to wrap up this season


... That’s where fitness wearables come in. These clothing or ear-based devices dubbed “hearables” are expected to see a 550 per cent growth by 2022, according to a report by Juniper research, with conventional fitness trackers growing 20 per cent.

Read the full article here
IT Web IT Web
30/11/2018

How mobile game-play is contributing to the growth of online gaming


According to Juniper Research's 2015 published white paper, the global online gambling industry was forecast to rake in $550 billion that year and subsequently skyrocket to $1 trillion by the end of year 2021, registering a 42% increase in revenue just over the space of six years.

Read the full article here
The Telegraph The Telegraph
28/11/2018

Video game loot boxes to be investigated by US after being blamed for rise in young gamblers


... Loot boxes are worth a reported $30bn and set to exceed $50bn by 2022 according to a report by Juniper Research. The mechanic has players buying digital packages with either in-game or real-world currency. The contents of loot boxes are randomised and often feature in-game items such as costumes and weapon ‘skins’.

Read the full article here
Polygon Polygon
27/11/2018

FTC pledges loot crate investigation


The Federal Trade Commission today agreed to investigate video game loot boxes, following an official request by Senator Maggie Hassan (D-N.H.).

“Loot boxes are now endemic in the video game industry and are present in everything from casual smart phone games to the newest, high budget releases,” said Hassan, adding that loot boxes will “represent a $50 billion industry by the year 2022,” likely referring to a report earlier this year from Juniper Research.

Read the full article here
WardsAuto WardsAuto
27/11/2018

Digital Marketers, Dealers Escalate Battle of the Bots


As more shopping and advertising shifts online, auto dealers and others face a major modern threat from shady characters who use click bots to illegally boost ad traffic and reap the illicit rewards.

This year, such fraud is expected to cost advertisers $19 billion globally, about 9% of total digital advertising spending, according to Juniper Research.

Read the full article here
ITPro ITPro
23/11/2018

Legislation is the only way to secure the IoT industry


... Steffen Sorrell, principal analyst at Juniper Research, argues that some companies we buy from already follow strict codes. "Foxconn, a Taiwanese company, manufactures products that both already follow the code of practice (the iPhone, for example) and are recognised as secure," he explains.

Read the full article here
CNBC CNBC
23/11/2018

Here's how to protect yourself against scams over Black Friday and Cyber Monday


... Overall, fraud losses this year from online shopping, airline tickets, money transfer and banking services are expected to hit $22 billion, according to a new report from Juniper Research.

Read the full article here
Mobile Payments Today Mobile Payments Today
20/11/2018

Cyber crime seen as major risk to mobile shopping during holiday season


... In addition, a new report from Juniper Research found that annual online fraud payment losses involving e-commerce, airline ticketing, money transfer and banking could more than double to $48 billion in 2023, up from the estimated $22 billion in losses projected for this year.

Read the full article here
Silicon Republic Silicon Republic
08/11/2018

5G operator billed service revenues set to hit $300bn by 2025


A new study from Juniper Research argues that growing 5G revenues will offer respite to mobile operators experiencing declining profitability and flagging financial outlooks.

Read the full article here
TechRadar TechRadar
05/11/2018

5G operator revenues to reach £230bn by 2025


Juniper Research anticipates that global operator 5G revenues will be around $984 million next year before increasing at an annual rate of 160 per cent to the $300 billion figure six years later.

Read the full article here
Forbes Forbes
25/10/2018

How The IoT Will Reshape The City Experience


Understanding tech for tomorrow's city begins with grasping today's outstanding challenges. A Juniper Research report written in conjunction with Intel contends that creating a more intelligent city begins with self-awareness in areas from air pollution and traffic congestion to overcrowding and pockets of inequality. "Smart cities are those that recognize these challenges and adopt their planning and strategy to address them," the report states.

Read the full article here
Forbes Forbes
24/10/2018

Anatomy Of A Smart City: Four Stars On The Global Stage


It takes smart planning to build a smart city—a seamless synergy of high-tech experts, business visionaries, academics and, above all, forward-thinking civic leaders. Yet before the first sensor is locked in place or the first network switched on, the build must gravitate around the most precious resource of all. A recent study by Juniper Research and Intel puts it best: For all the dissections and analyses of what makes smart cities great, “they do not sufficiently account for the most important part of the city itself: its citizens.”

Read the full article here
AdAge AdAge
10/10/2018

Why brands should look to audio


By 2022, Juniper Research predicts that Americans will be using nearly 900 million voice-assistant-enabled devices across smartphones, tablets, PCs, speakers, TVs and cars—a 95 percent increase over today.

Read the full article here
Bloomberg Bloomberg
09/10/2018

Crypto Industry on ‘Brink of an Implosion,’ Researcher Says


Echoing sentiments of mainstream economists, Juniper Research is warning that many of the metrics in the cryptocurrency world are pointing to a market implosion.

Read the full article here
CNBC CNBC
09/10/2018

Bitcoin should be having a good year. Its decline is a warning signal, researcher says


... "If Bitcoin cannot make gains in such favourable circumstances, then it is unlikely to prosper as and when these issues are resolved," U.K.-based Juniper researcher Windsor Holden said in a new study published Tuesday. "We feel that the industry is on the brink of an implosion."

Read the full article here
Bloomberg Bloomberg
05/10/2018

Fossil Group Nearly Doubles This Year and It's Not Done Yet


... A Juniper Research report found that hybrid watches -- timepieces that look analog but use technology to track a wearer’s steps or heart rate -- are set to make up over half of the wearables industry by 2022.

Read the full article here
Fox Business Fox Business
04/10/2018

How More Streaming Competition Affects Netflix and Amazon


... As mentioned, the average American subscribes to three different services, according to a survey from Juniper Research. As much as Netflix, Amazon, and Hulu try to offer everything a consumer might need in terms of video entertainment, they'll inevitably fall short of consumers' demands. In all likelihood, most subscribers use one or two main SVOD services and might supplement them with one or two more to round out their entertainment.

Read the full article here
CSO CSO
25/09/2018

The potential costs of cybercrime that can’t be calculated


Analysis of the cost of cyberattacks often comes with a price tag attached. We regularly read reports highlighting the average and cumulative costs of data breaches, and those figures can be staggering, such as in a Juniper Research report that asserts the global cost of breaches could exceed $2 trillion by next year. While such whopping estimates rightfully garner attention, often overlooked is an even deeper and more jarring consideration — the relationship between information and cyber security and our physical security.

Read the full report here
PaymentsNEXT PaymentsNEXT
25/09/2018

Regtech compliance disruption growing; spending will reach $115.9 billion


Along with the disruption in the financial market by technology are the growing burdens of compliance and its impact on the financial industry. A new whitepaper from Juniper Research projects spending on Regtech platforms will exceed $115 billion by 2023, up from an estimated $18 billion in 2018.

Read the full article here
Retail Dive Retail Dive
24/09/2018

Many shoppers would use AI tech if it saves time and money


... Meanwhile, global retail spending on AI will grow to $7.3 billion per year by 2022, up from an estimated $2 billion in 2018, according to a study from Juniper Research.

Read the full article here
VentureBeat VentureBeat
22/09/2018

Finding the right metrics for evaluating your bot


My team at Chatbase keeps track of the types of bots using our analytics technology. The following chart — based on a sample of nearly 5,000 of these bots — suggests customer service and support is the most popular use case. We see this point mirrored in industry research about the growing prominence of AI-powered virtual agents for customer service. For example ... Juniper Research predicts that AI-powered virtual agents will save banking and healthcare contact centers nearly $8 billion by 2022.

Read the full article here
Digital Journal Digital Journal
20/09/2018

Technicolor's Brian Jentz Explains How High-End CPE Can Help NSPs Gain a Competitive Edge and Drive Margins as Consumption Models Evolve


... Adoption of voice assistants such as Amazon Alexa and Google Assistant will dramatically drive smart home growth, with 275 million voice assistant devices used to control smart homes by 2023, according to Juniper Research. This is up from an estimated 25 million in 2018 -- a growth of 1,000 percent.  A separate Juniper study found that smart security adoption will drive home automation and monitoring revenues from an estimated $12 billion in 2018 to over $45 billion by 2023, posting a growth of over 260 percent.

Read the full article here
ECT News Network ECT News Network
18/09/2018

Apple Watch Goes All-In With Health and Fitness Focus


... "The health monitoring features are the headline of the new device," said James Moar, a research analyst at Juniper Research, a market research, forecasting and consulting company in Basingstoke, UK.

"The appeal of heart-rate monitoring for insurers and, to a degree, caregivers will be relatively large," he told TechNewsWorld.

Read the full article here
IT Web IT Web
18/09/2018

Bitcoin wallet Luno opens Johannesburg office


... Juniper Research says blockchain adoption will save banks $27 billion by 2030, in cross-border transfers using crypto-currency, which can reduce the costs of transfers by over 11%.

Read the full article here
TNW TNW
14/09/2018

Two-thirds of companies looking to deploy blockchain, research shows


A Juniper Research survey has revealed that nearly two-thirds (65 percent) of businesses with over 10,000 employees are considering or actively engaged with blockchain technology.

Nearly a quarter of all companies considering deploying blockchain have moved beyond a proof-of-concept phase, according to the survey.

Read the full article here
PC Mag PC Mag
13/09/2018

7 Things SMBs Need to Know About Edge Computing


Edge computing is a growing trend in technology that lets companies process data closer to where it originates, and there's a lot of data to process. ... Juniper Research forecasts the number of connected Internet of Things (IoT) sensors and devices to grow to more than 50 billion by 2022.

Read the full article here
Mobile Marketer Mobile Marketer
12/09/2018

Ted Baker showcases fall fashion line with AI-powered chatbot


Ted Baker's Seemore is the latest entry in a global chatbot market that's forecast to grow by nearly 25% over the next four years. The improved efficiency in customer service could help the brand cut down on cost for simple inquiries and order tracking. By 2023, chatbots will save the retail, banking and healthcare business sectors around $11 billion, according to Juniper Research.

Read the full article here
TechSpot TechSpot
11/09/2018

7-Eleven is adding support for Apple Pay and Google Pay


According to a recent forecast from Juniper Research, in-store contactless payments are expected to surpass the $1 trillion mark for the first time ever this year and are on pace to exceed $2 trillion by 2020. At that time, there will be an estimated 450 million OEM Pay wallet users in the wild – half of which will be using Apple Pay.

Read the full article here
TechRadar TechRadar
07/09/2018

Software-based biometrics to fuel smartphone payment growth


The rise of software-based biometric security will fuel the growth of smartphone mobile payments across all market segments as devices become less reliant on hardware-based authentication such as fingerprints.

That’s according to Juniper Research, which believes the number of smartphone users using software-based biometrics will rise from 429 million in 2018 to more than 1.5 billion in 2023.

Read the full article here
Insurance Times Insurance Times
07/09/2018

Insurtech investment 'crucial' to operations and cost handling - Juniper Research


Insurers are now faced with the challenge of increased competition due to the rise of technology

It has become “crucial” for insurers to invest in insurtech to transform operations and cost handling.

This is the finding of UK based market research specialists Juniper Research, the firm released a Whitepaper examining “Why Insurers must Invest in Insurtech?” It estimated that larger insurers will adopt AI particularly in claims operations, over the next five years.

Read the full article here
BBC News BBC News
07/09/2018

Apple v Amazon: Battle of the titans


... "Apple's dependence on iOS devices has been its strength, but moving forward presents its greatest challenge, in that opportunities to grow its user base will be limited," Juniper Research's head of forecasting and consultancy Windsor Holden tells the BBC."

Read the full article here
AV Magazine AV Magazine
06/09/2018

Chinese smart loudspeaker shares Communist teachings


Smart speakers, which connect and deploy internet-based electronic products through artificial intelligence (AI)-backed voice assistants, have become popular in China. Major technology companies including Alibaba Group Holding, Xiaomi and JD.com have all launched smart-speaker products and the market for this technology is forecast to reach nearly US$23 billion in 2018, according to Juniper Research.

Read the full article here
NASDAQ NASDAQ
05/09/2018

Can Samsung Dethrone AMZN & GOOGL in Virtual Assistant Space?


Per a report from Juniper Research, both the voice assistants are playing a significant role in the smart homes market which is projected to possess 275 million voice assistant devices.

Read the full article here
Forbes Forbes
05/09/2018

A Scoville Heat Scale For Measuring Cybersecurity


... I have provided my own Scoville Scale-like heat characterizations of the cyber threats we are facing below.

Data Breaches: According to Juniper Research, over The Next 5 Years, 146 Billion Records Will Be Breached. The 2017 Annual Data Breach Year-end Review (Identity Theft Resource Center) found that 1,946,181,599 of records containing personal and other sensitive data that have been in compromised between Jan. 1, 2017, and March 20, 2018. The true tally of victims is likely much greater as many breaches go unreported. According to the Pew Research Center, a majority of Americans (65%) have already personally experienced a major data breach.  On the Scoville scale, data breaches, by the nature of their growing exponential threat can be easily categorized at a “Ghost Pepper” level.

Read the full article here
PYMNTS PYMNTS
05/09/2018

Fingerprint Scanner Tech To Grow 500 Percent In 2019


A recent report by Juniper Research predicts that the biggest shift coming in the mobile payment security industry is a movement toward software-based methods for verification that rely on standard smartphone components.

Read the full article here
PYMNTS PYMNTS
04/09/2018

1.5B Mobile Users To Rely On Biometrics Security By 2023


Juniper Research predicted in a new report that the biggest shift coming in the mobile payment security industry is a movement toward software-based methods for verification that rely on standard smartphone components.

Read the full article here
San Francisco Business Journal San Francisco Business Journal
04/09/2018

As Amazon Go prepares San Francisco launch, this startup wants to help other retailers go cashierless


According to Juniper Research, smart store technologies are expected to generate more than $78 billion in annual transaction revenue by 2022, up from the expected $9.2 billion to be made this year.

Read the full article here
The Fintech Times The Fintech Times
04/09/2018

Future Smartphone Payments To Rely On Software Security


A new report from Juniper Research predicts that the biggest shift in mobile payment security will be the move towards software-based methods, which rely on standard smartphone components. The research forecasts that users of these methods will increase from an estimated 429 million in 2018 to over 1.5 billion in 2023. Juniper believes that this will usher in an era where mobile payments authentication utilises multiple biometrics based on people’s device usage patterns.

Read the full article here
The Wire The Wire
24/08/2018
In 2018, Juniper Research, a UK-based market research agency, put Bhubaneswar among the top 20 best performing smart cities of the world – the only Indian city to make it to the list! The study focused on four broad areas such as mobility, health, safety and productivity.

Read the full article here
Mobile Marketer Mobile Marketer
17/08/2018
Cashierless checkout systems for retail and grocery stores are expected to handle more than $78 billion in transactions in the next four years, up from $9.8 billion last year, Juniper Research estimates. More than 5,000 retail outlets will offer the tech by 2022, while the number of consumers using mobile checkout apps will jump to 30 million from less than 4 million in 2017, according to the study.

Read the full article here
The Paypers The Paypers
16/08/2018
The number of digital records stolen by cybercriminals is expected to increase by 175% from 12 billion in 2018 to 33 billion in 2023, according to a report from Juniper Research.

Read the full article here
ComputerWeekly ComputerWeekly
13/08/2018
The figure represents an increase of 175% over the 12 billion records expected to be compromised in 2018, resulting in cumulative losses of more than 146 billion records over the next five years, according to research by Juniper Research.

Read the full article here
PYMNTS PYMNTS
10/08/2018
A new report has found that over 33 billion records will be stolen by cybercriminals in 2023 alone. The new findings gathered by Juniper Research and published in its report, “The Future of Cybercrime & Security: Threat Analysis, Impact Assessment & Leading Vendors 2018-2023,” shows that there will be a staggering increase of 175 percent in cybercrime in 2023. That’s compared to the 12 billion records expected to be compromised this year, resulting in a cumulative loss of over 146 billion records for the whole period.

Read the full article here
PYMNTS PYMNTS
02/08/2018
Chatbots are garnering increasing attention by all sorts of industries for good reason. The adoption of chatbots in retail, banking, and healthcare will save companies $11 billion each year by 2023, according to Juniper Research data found in July. In a press release highlighting the new research, Juniper said that the cost savings from chatbots will hit $6 billion in 2018 and that the savings going forward will come from the reduced amount of time spent dealing with customer service inquiries. According to Juniper, using chatbots will cut response and interaction times via phone and on social media by a dramatic amount, with businesses and consumers combined saving more than 2.5 billion hours by 2023 in those three sectors.

Read the full article here
Mobile Payments Today Mobile Payments Today
01/08/2018
A new study from Juniper Research has found that blockchain deployments will enable banks to realize savings on cross-border settlement transactions of more than $27 billion by the end of 2030, reducing costs by more than 11 percent per on-chain transaction, according to a press release about the report.

Read the full article here
Forbes Forbes
01/08/2018
A Juniper Research study released Monday forecast worldwide in-store contactless payments would exceed the $1 trillion mark for the first time this year, a year earlier than the research firm had expected, and double to $2 trillion by 2020. It expects the number of consumers using mobile wallets from their OEM (original equipment manufacturer) device makers, including Apple Pay, Samsung Pay and Google Pay, will reach 450 million by 2020. It expects Apple Pay to be the leader, representing one in two of those “OEM Pay” users globally.

Read the full article here
PaymentsSource PaymentsSource
31/07/2018
Apple will account for 50% of all mobile contactless payment users by 2020, with the total market reaching 450 million by that time, according to Juniper Research. That would make Apple Pay's share equal to that of Samsung Pay, Google Pay and all other OEM Pay wallets combined.

Read the full article here
TechCrunch TechCrunch
31/07/2018
... The news follows a new forecast released by Juniper Research which now estimates Apple’s Pay will account for 1 in 2 contactless mobile wallet users (in OEM-provided wallets) by 2020.

Read the full article here
Mobile Marketer Mobile Marketer
30/07/2018
Mobile biometrics will authenticate $2 trillion worth of in-store and remote mobile payment transactions annually by 2023, according to a study by Juniper Research. This is 17 times the $124 billion expected in 2018, as secure remote payment technology and more open biometric platforms become more popular. Mobile biometrics include the identification of mobile users by fingerprint, face or voice recognition.

Read the full article here
TechCrunch TechCrunch
30/07/2018
The number of mobile payments users who tap to pay using a contactless payment solution provided by their mobile device’s maker will grow to 450 million people worldwide by 2020, according to a new forecast from Juniper Research. This includes mobile payment solutions like Apple Pay, Samsung Pay, Google Pay, and others. By this time, Apple Pay will have amassed the largest audience, with Apple accounting for 1 in 2 of these “OEM Pay” users globally – meaning those using wallets provided by the original equipment manufacturer, as opposed to a third-party app.

Read the full article here
Pipeline Publishing Pipeline Publishing
30/07/2018
Despite having been the subject of much discussion and investment over the past five years, the development of the Internet of Things (IoT) remains at a relatively early stage.

Read the full article here
Adweek Adweek
27/07/2018
Juniper Research released a report in May that found brands “lose” $51 million per day, or about $19 billion a year, on fraudulent ads. And if nothing is done to curb this, Juniper reports that by 2022, that number will be $44 billion per year.

Read the full article here
Forbes Forbes
27/07/2018
Research suggests chatbot technology is already improving bottom lines. Healthcare companies and banks who use chatbots to deal with customer queries can save around four minutes, or more than 50 cents per inquiry, according to a report last year by Juniper Research, a British market intelligence company.

Read the full article here
TechCrunch TechCrunch
22/07/2018
While the level of interest in blockchain remains fluid, a July 2017 survey of 400 large companies by UK firm Juniper Research found 6 in 10 respondents were “either actively considering, or are in the process of, deploying blockchain technology.”

Read the full article here
Silicon Republic Silicon Republic
13/07/2018
While IoT provides us with convenience, efficiency and innovative products, the security status of IoT devices has rarely left the headlines, for all the wrong reasons. According to Juniper Research, the cybersecurity solutions market specifically for IoT is set to reach more than $6bn globally in five years.

Read the full article here
PYMNTS PYMNTS
11/07/2018
The Internet of Things (IoT) cybersecurity solutions market is poised to hit $6 billion globally by 2023, according to a new study from Juniper Research.

Read the full article here
Finextra Finextra
10/07/2018
Accepting contactless payments on a smartphone app is highly beneficial for small businesses such as independent retailers and tradespeople, as it enables them to get paid quickly and easily without requiring investment in costly mPOS hardware. Larger merchants are also using mPOS apps on the shop floor to reduce queuing time and provide a more personal service. With these benefits driving rapid adoption, Juniper Research forecasts that mPOS transactions will represent 24% of all POS transactions by 2023.

Read the full article here
Mobile Marketer Mobile Marketer
10/07/2018
Apple's latest ad looks to burnish Face ID amid various concerns over the technology. More than 40% of iOS users in the U.S. said they're unlikely to use Face ID as a method for authenticating payments, according to a survey by Juniper Research last year. The technology also shares facial recognition data with apps, sparking privacy worries, a topic that's been broadly in the spotlight this year. However, the iPhone X's other features could open up other opportunities for marketers.

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Computer World Computer World
09/07/2018
One result of the GDPR is that businesses will have access to honestly sourced data from consumers using a transparent opt-in model, which will be a rich source of information for discovering user patterns in large datasets, according to the report from Juniper Research.

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PYMNTS PYMNTS
06/07/2018
Chatbots and the bottom line: Talk about money where the mouth is — kinda. Chatbots, it turns out, can boost the bottom line. Juniper Research finds that chatbots can save billions of dollars annually in the retail, banking and healthcare industries. The tech helps cut down on phone time and staffing costs, and will save companies as much as $11 billion annually by 2023.

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Adweek Adweek
05/07/2018
Another problem with your ad metrics is the rising impact of ad fraud, which Juniper Research estimates will cost advertisers up to $19 billion in wasted spend this year. Unlike something like viewability, which is mostly a matter of decision-making, click fraud is a broader problem in the industry, and it’s a hot-button issue.

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eMarketer eMarketer
05/07/2018
Consumer adoption could swell if prices came down—one of the leading concerns in both studies. Juniper Research expects the average cost of connected appliances will drop 52% between 2018 and 2023, falling to an average price of $280 globally.

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Mobile World Live Mobile World Live
03/07/2018
Chatbots across the retail, banking and healthcare sectors will generate business cost savings of $11 billion annually by 2023, up from $6 billion in 2018, Juniper Research forecast, adding that greater investment in the technology is required to meet consumer expectation.

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PYMNTS PYMNTS
02/07/2018
Separate analysis from Juniper Research published last year found that more than 80 percent of the nearly 400 professionals surveyed said they have at least a little knowledge and understanding of blockchain. Researchers identified payments and settlement as their top targets for blockchain adoption.

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The Wall Street Journal The Wall Street Journal
02/07/2018
Juniper Research estimates that there will be more than 50 million autonomous vehicles on the road by 2026, including more than 10 million in the U.S. alone, according to a report released Monday.

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