The last year has seen digital therapeutics undergo a significant shift; from niche technologies unfamiliar to consumers and clinicians, to part of a larger movement within the digital health space towards a delivery model that prioritises proactive prevention, management, and treatment of medical conditions before they significantly affect patients’ lives.
The chatbot ecosystem is relatively robust, and the chatbot market’s current growth is due to a variety of technological advancements, including the integration of predictive analytics, blockchain, cloud computing, machine learning, and the development of self-learning chatbots. These learning abilities allow the chatbot to adapt to changing digital environments without the need to manually alter any code or algorithms, as it is able to learn from others’ actions, decisions and experiences.
We sat down with Guillaume Briche, CEO of FDA award winners Digital Virgo, to discuss the carrier billing market in detail.
We discussed the major trends Digital Virgo are seeing in the carrier billing market, the major challenges ahead, how they see the market evolving, and how their services can help boost the revenue of both merchants and telco operators.
Due to the COVID-19 pandemic, there has been a widespread acceleration of digitalisation across a number of different verticals. With government lockdowns in certain regions requiring the cessation of non-essential appointments, hospitality, personal care, retail and travel, enterprises and organisations have been forced to develop their digital presence at unprecedented rates.
The deteriorating situation in Ukraine has had a number of dramatic effects, including on the Russian economy, particularly in terms of the range of sanctions imposed by many countries across the world, including the US, UK and EU. Sanctions include measures targeted against individuals, banks, the Central Bank of Russia, and the whole Russian economic system. This is leading to a highly significant impact in the payments industry, one that we will be seeing the ramifications of for years.
Dario Calogero serves as the Chief Executive Officer of Kaleyra, Inc. and has been a member of Kaleyra’s Board of Directors since the company was founded in 1999. As an experienced entrepreneur, he bootstrapped Kaleyra from its inception, quickly positioning the company in the mobile banking space, and leading Kaleyra as it expanded its product offerings and completed several acquisitions.