Companies Referenced
Interviewed: CM.com, Infobip, Kaleyra, Sinch, Syniverse, Tata Communications, Webex, Zenvia.
Case Studied: Google, KakaoTalk, Telegram, WhatsApp.
Included in Juniper Research Competitor Leaderboard: Clickatell, CM.com, Comviva, GMS Worldwide, Infobip, Kaleyra, LINK Mobility, MessageBird, Mitto, Monty Mobile, Route Mobile, Sinch, Syniverse, Tata Communications, Twilio, tyntec, Vonage, Webex, Zenvia.
Mentioned: 24sessions, 2A2P, 2bebot, 2checkout, A Voté , ABN AMRO Bank, Absa Cape Epic, Accura Scan, ACL Mobile, ACTITO, Adax, Adobe, Adwise, AfroSaude, AFS (Arab Financial Services), Air Asia, Airtel, Airtouch Media, AiRXOS, Al Rayan Bank, AlefEdge, Alfa Orascom Telcom, Alfa-Bank Kazakhstan, Alibaba, Alisys, Allied Bank, Altiria, Amber Alert, American Express, AmeriSave Mortgage, AMM SpA, Amphia Hospital, Anam, Apple, Apteco, Aramex, Arbetsförmedlingen, Ares Management, Asia Insurance 1950, AstraZeneca, ATGen, Atome, Auth0, Autorize.net, AVANGRID, Axiata, Ayden, BAB International Corporation, Bahrain Financing Company B.S.C, Banca Intesa San Paolo, Banca Transilvania, Bancontact, Bandyer, Barry Callebaut, Batelco, BBC, Best Western, Bharti Airtel, BigCommerce, Billplz, BlaBlaCar, BlackRock, Bloomberg, Blueorange Group SRL, BMW, BNP Paribas, Boku Mobile Identity, Bolt, Bon Prix, Booking.com, Bosch Group, Bots Next, British Gas, BT, Building Blocks, Bukalapak, Cambridge Hospitals NHS Trust, Cancer Research UK, Capitec, Carahsoft Technology Corporation, Carbyne, CarDekho, Carousell, Chatfuel, Chatlayer, Checkout.com, China Mobile, China Unicom Global, Chorally Srl, CitNOW, Citrus, CIVICA, ClearFreight, CleverTap, Cloud Integrate, Coca Cola, Cognigy, Collab, Comfone, Comsys, ConnectionsGT, Crédit Agricole, Crunch, CTI Africa, Curious Thing, CX Company, D1.Smarkio, Dahmakan, Danfoss, Daraz, DataMix, Decathlon, Deliveroo, Dell, Deloitte, Destined, Deutsche Post, Deutsche Telekom, DHL, Dialogic, Die Post, Digitel, DinarPAY, Dis Chem Pharmacies, DNB, DocPlanner Group, Doctolib, Doctor Anywhere, Domino’s, DoorDash, Doxy.me, Dutch Government, EaseMyTrip.com, eBay, Ebury, EchoRoaster, Eclat Media Group, Econet Wireless, EE, Electric Imp, Emarsys, Emirates College of Technology, Ericsson, Etam, Etisalat, Euroconsumers, Everbridge, Eversource, ExamRoom.AI, Experian, Expresso, Fisher & Paykel, Flipkart, FlySafair, Fokker, Foodora, French Government, Frensworkz, Fujitsu, Gamigo, GCash, Genesys, Geva Group, Glassdoor, Globe Telecom, GlobeAir, Go Biz IT, GoDaddy, Google, Goosehead Insurance, Grameenphone, GT Bank, Headsets.com, Healthcare at Home, Heineken, helloguide, HeyHi, HF Group, Hitachi America, Hoolah, Hotelbeds, HP, Huawei, Hubspot, Hull, Hulu, HUNT, Hutchison Telecom, IBM, ICICI Bank, Idea Cellular, iDeal, IKEA, IMDb, imimobile, Imperial Logistics, Indeed, Inditex, Indosat Ooerdoo, Instagram, Insung Information, Inteliquent, Interteleco, IOCL, iPay88, ISS, Jawwal, Jazz, Johnson & Johnson, JT Telecom, Jumper.ai, JustPark, Jysk, Kakao Corp, Key Travel, King’s College Hospital, Klaviyo, Kore.ai, Leadsquared, Leanpay, Lebara Mobile, LendingPoint, Levi’s, LINE, Litify, liveClinic, log build, Lyft, MAAF Assurances, Magento, Manulife Singapore, Marham, MarketingPlatform, Marks & Spencer, Masivian S.A.S, Mastercard, Matelab Srl, McKinsey & Company, medGo, MediaMarkt, Mediatel Data, Medtel, Mepal, MercadoLibre, Message Broadcast, MessageMedia, MessengerPeople, Meta, Metrodata, mGage, Microsoft, Midtrans, Minu, Mi-Pay, Mob, Mobifone, Mobileum, Mollie.com, Monjin, Movidesk, MR Messaging, MTD Products, MTN, Mukuru, MUUUH! Next, Nederlandse Loterij, Netokracija, Nets, NetVoice, New10, Nexi, Next Education, Nickel, Nifty Window, NLB Banka, NodeWeaver, Nomorobo, Norwegian Health Agency, Nouriza, Novartis, Novo Nordisk, NTT Docomo, O2, OLA, Old Mutual, ONEBIT CLOUD, Onecom, Ooredoo, OpenCart, OpenMarket, OpenSooq, Oracle, Orange, Oxfam, Oxfordcaps, Paidy, PalFish, Papa John’s Pizza, Parkmobile, Parloa, Pathwire, Paylogic, Paymaya, PayPlaza, Paystack, Paytm, PayU, Pazorpay, PensionBee, Pesopay, Philips, Pick n Pay Group, Plantt.io, Plus, PopBox Asia, PostNord, PUBG, Pusher, Quadra, Radware, Raiffeisen Bank, Rakuten Viber, RAM Tracking, Randstad, Rapido, Rappi, RealNetworks, Relief International, Remitly, Rently, Revolut, Roadmap, Robi, RobinHQ.com, Routesms Solutions FZE, RSPCA,SecureAppbox, Salesforce, Samsung SDS, Santagostino, SAP, SAS, Sberbank, SEEN, Segment, Selligent, Senati, Sensational Systems, SenseData, Sequoia, ShoeBeDo, Shopify, Siemens, SimpleTECH, Sirena, Skoda Auto, Smart, Smart Communications, SMARTY, SnappCar, Sngular, Social25, Sodastream, SoftBank, Somtel, Source.One, SparkPost, Specsavers, Spetz, Spotify, Standard Bank, Sterling Bank Plc, StoryCorps, Stripe, SurveyMonkey, SWAN, Swisscom, Tailorman, Takeaway.com, Tangerine, TanTan, Target, Tarjeta Plan Platino, TATA 1mg, Tele2, Teledgers Technologies, Telefónica, Telegram, Tele-Town Hall, Tellephant, TelServ, Temasek Holdings, Teravoz, Tesco Bank, The American Red Cross, The Denan Project, The Netherlands Red Cross, The Times Group, The University of Warwick, Thinca, think moto, Tismi, TM (Telekom Malaysia Berhad), T-Mobile, TNW (The Next Web) , Total, TP Vision, TRADEofficer, Transcosmos Research & Development Inc, TransUnion, TravelSIM, Trimitrasis, Truecaller, Truweight, TTN, Túlka, Twistellar, Twitch, Twitter, UBA, Uber, Ubicua Limitada, Unilever, United Lincolnshire Hospitals Trust, US Foods, ValueFirst, Viber, Vietnamobile, Viettel, Vinted, Visa, Visionflex, VMware, Vodafone, VoicePing, VoiceSage, Volpy, VTB Bank, VvAA Groep BV, Wakeflow, Walgreens, Wall Street English, Walmart, WAVY Global, WeChat, WeFarm, Welthungerhilfe, WeWork, WhatsApp, WIT Software , WooCommerce, WorkIndia, Wurth, Yelp, Yousign, Zain, Zapier, Zipcar, Zipwhip, ZOHO, Zoko, Zomato, Zong 4G.