Mobile Voice Strategies

Report Overview

Juniper Research’s latest Mobile Voice Strategies research provides in-depth insights into the space, including comprehensive analysis of the future monetisation opportunities for operators and the analysis of leading providers.

Our inclusive study provides a comprehensive evaluation of voice and video technologies including:

  • OTT Voice
  • Video Calling
  • Vo5G
  • Voice Assistant Calling
  • VoLTE

This research suite includes:

  • Market Trends & Strategies (PDF)
  • Competitor Leaderboard (PDF)
  • Data & Forecasting (PDF)
  • 5-year Market Sizing & Forecast Spreadsheet (Excel)
  • 12 Months' Access to harvest Online Data Platform
Buy Full Research Suite - Immediate access to all the above only £3750.

Read more...

Key Features

  • Business Model Analysis: Key monetisation opportunities for service providers for technologies including:
    • CCaaS (Contact Centre-as-a-Service)
    • Flash Calling
    • Interactive Voice Response
    • Programmable Voice
    • Voice Firewalls
    • Voice Recognition Services
  • Regional & Technology Impact Analysis: A technology impact assessment for mobile voice technologies, across 60 countries. Further detailed assessment is provided for the following countries:
    • Argentina
    • Brazil
    • Canada
    • China
    • France
    • Germany
    • India
    • Indonesia
    • Japan
    • Mexico
    • Philippines
    • Russia
    • South Korea
    • UK
    • US
  • Juniper Research Competitor Leaderboard: Key player capability and capacity assessment for 15 mobile providers; positioning them as either an established leader, leading challenger, or disruptor and challenger. Our Competitor Leaderboard scores these companies on their size of operations in the space, their extent and breadth of market partnerships, the sophistication of their platforms and Juniper Research's view on each company's innovation and future business prospects. The companies included are:
    • Bandwidth
    • CM.com
    • Ericsson Networks
    • Huawei
    • iBasis
    • Infobip
    • Mavenir Systems
    • Nokia
    • Ribbon Communications
    • Route Mobile Limited
    • Sinch
    • Syniverse
    • TOMIA
    • Twilio
    • Vonage
  • Benchmark Industry Forecasts: 5-year forecasts are provided for total mobile voice users, minutes, data and revenue. These forecasts were split into six technologies including operator voice markets, VoLTE, Vo5G, OTT voice, mobile video calling, and voice assistant calling for 8 key global regions and 60 select countries including:
    • Algeria
    • Argentina
    • Australia
    • Austria
    • Bangladesh
    • Belgium
    • Brazil
    • Canada
    • Chile
    • China
    • Colombia
    • Croatia
    • Czech Republic
    • Denmark
    • Ecuador
    • Egypt
    • Finland
    • France
    • Germany
    • Greece
    • Hong Kong
    • Hungary
    • India
    • Indonesia
    • Ireland
    • Israel
    • Italy
    • Japan
    • Kenya
    • Kuwait
    • Malaysia
    • Mexico
    • Nepal
    • Netherlands
    • New Zealand
    • Nigeria
    • Norway
    • Pakistan
    • Peru
    • Philippines
    • Poland
    • Portugal
    • Qatar
    • Romania
    • Russia
    • Saudi Arabia
    • Singapore
    • South Africa
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Thailand
    • Turkey
    • UK
    • Ukraine
    • United Arab Emirates
    • Uruguay
    • US
    • Vietnam

Key Questions Answered

  1. How will emerging voice technologies impact the future mobile voice market?
  2. What strategies must stakeholders implement to capitalise on the re-emergence of voice as a profitable channel?
  3. What will the value of the mobile voice market be in 2026?
  4. What are the current market limitations within mobile voice?
  5. Who are the leading mobile voice service providers?

Companies Referenced

Interviewed: CM.com, Ericsson, Infobip, Ribbon Communications, Route Mobile, Syniverse, TOMIA, Twilio.
 
Included in Juniper Research Competitor Leaderboard: Bandwidth, CM.com, Ericsson Networks, Huawei, iBasis, Infobip, Mavenir Systems, Nokia, Ribbon Communications, Route Mobile, Sinch, Syniverse, TOMIA, Twilio, Vonage.
 
Mentioned: 8x8, Acqueon, ACTITO, Adobe, Airbnb, Aircall, Airwide Solutions, Alfa-Bank Kazakhstan, Algolia, American Red Cross, Anam Technologies, Anova Data, Apple, Apptivo, Aquto, Argyle, Asia Insurance 1950, Atlas Communications, Bancontact, Beacon Telecom, Bel Canada, BICS, BlaBlaCar, BMW, Boku, Bolt, Booking.com, Building Blocks, Bukalapak, Calixa, CarDekho, Chatfuel, China Mobile, China Telecom, Citrus, City of Kenwood, City of LA, CO Company, Coca-Cola Enterprises, Columbus Telephone, Comcast, Commio, Community, Comviva Technologies Limited, Conceptboard, Conneaut Telephone, Courier, Cradlepoint, Dahmakan, Daraz, Datora, Deliveroo, Dell, Department of Defence, Deutsche Telekom, DHL, Dialpad, Domino’s, Doosan, EaseMyTrip.com, eBay, ECI Telecom, Edgewater Networks, Emarsys, Etam, Evolve IP, Expedia, Fitbit, Flabba, Freshworks, Gamigo, Genesys, GitHib, Glassdoor, Global Ticket, GoDaddy, Going.io, GrandPad, GRNet, GSMA, GTBank, HF Group, Hitachi, Hubspot, Hulu, Hyro, IBM, iDeal, IKEA, Inclusa, Indosat Ooerdoo, Innova, Interteleco, ip.access , Jazz, Jive, Johnson & Johnson, JT Group, Jumper.ai , JustPark, Juvetel, Kakao, Krisp, Leanpay, LG, LINE, LogMeln, Lyft, Marham, Marks & Spencer, Masivian, Mastercard, MathWorks, medGo, MediaMarkt, MEF (Mobile Ecosystem Forum), Mepal, Microsoft, Minu, Mi-Pay , MMA (Mobile Marketing Association), MobiFone Vietnam, Money Forum, Mukuru, Mux, NASDAQ, Nederlandse Loterij, Nickel, NLB Banka, Novant Health, Novum Networks, NU Echo, NuWave, O2, Occum Health, OpenMarket, OpenRent, OpenSooq, Oracle, Orange, Over.ai, Papa John’s Pizza, Parkmobile, Paylogic, PayPlaza, Peerless Network, Phone.com, Pinger, PIVOT, Pure IP, R&R Managed Telecom Services, Raiffeisen Bank, Randstad, Rapido, Rappi, React Mobile, Red je Pakketje, Republic Wireless, Revolut, Ring Central, Rogers, Royal KPN NV, RSPCA, Safaricom, Salesforce, SAP, Sberbank, Selligent, Senati, SendClean, Shift Conference, ShoeBeDo, Shopify, Simfony, Sky, Skype, SoftBank, Sparkle, Speech Village, Spotify, Starhome Mach, Stoke, SurfNet, SurveyMonkey, Swisscom, Takeaway.com, TanTan, Telarix, Tele2, Telefónica, Telegram, Telekom Austria Group, Telenor, TeleStax, Inc , Telia, TelstraClear, Telus, Terazo, Tigo, T-Mobile Czech, Tofane Global, TraceDock, Trieste, TTN, Twitch, Twitter, UBA, Uber, Unilever, Unitalk, UniVoIP, ValueFirst, Viber, Vivo, Vodafone, VoiceBase, Voicelt, VoIP Innovations, Volpy, Voxbone, VTB Bank, VTR Chile, Weave, WebRTC Ventures, Well Health Inc, Welthungerhilfe, WhatsApp, Windstream, Wurth, Yelp, Your Ticket Provider, Yourticketprovider, Yousign, Zalora, Zendesk, Zillow Group, Zipwhip, Zoho, Zoom.
 

Data & Interactive Forecast

Juniper Research’s latest Mobile Voice forecast suite includes:
 
  • 5-year benchmark forecasts for key metrics by 8 key regions and 60 country-level splits, including:
    • Algeria
    • Argentina
    • Australia
    • Austria
    • Bangladesh
    • Belgium
    • Brazil
    • Canada
    • Chile
    • China
    • Colombia
    • Croatia
    • Czech Republic
    • Denmark
    • Ecuador
    • Egypt
    • Finland
    • France
    • Germany
    • Greece
    • Hong Kong
    • Hungary
    • India
    • Indonesia
    • Ireland
    • Israel
    • Italy
    • Japan
    • Kenya
    • Kuwait
    • Malaysia
    • Mexico
    • Nepal
    • Netherlands
    • New Zealand
    • Nigeria
    • Norway
    • Pakistan
    • Peru
    • Philippines
    • Poland
    • Portugal
    • Qatar
    • Romania
    • Russia
    • Saudi Arabia
    • Singapore
    • South Africa
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Thailand
    • Turkey
    • UK
    • Ukraine
    • United Arab Emirates
    • Uruguay
    • US
    • Vietnam
  • Operator Voice Market, including:
    • Total Minutes of Operator Voice Use of Mobile Voice
    • Total Operator Billed Revenue
    • Total Cellular Data Traffic Used for Mobile Voice
  • VoLTE Market, including:
    • Total Number of 4G LTE Connections Using VoLTE
    • Total 4G LTE Voice Minutes
    • Total Mobile Data Traffic Attributable to VoLTE
    • Total Effective VoLTE Revenue
  • Vo5G Market, including:
    • Total Number of 5G Mobile Connections Using Vo5G
    • Total 5G Voice Minutes
    • Total Mobile Data Traffic Attributable to Vo5G
    • Total Effective Vo5G Revenue
  • OTT Voice Market, including:
    • Total Number of OTT Voice Users
    • Total Minutes of OTT Voice Use of Mobile Voice
    • Total Data Carried over Cellular Networks Attributable to Mobile Voice
  • Mobile Video Calling, including:
    • Total Number of Mobile Video Calling Users
    • Total Mobile Data Traffic Attributable to OTT Video Calling
    • Effective Operator-billed Video Calling Revenue
  • Voice Assistant Calling, including:
    • Total Number of Connected Speakers
    • Total Minutes of Use for Calls to Landline or Mobile Numbers by Connected Speakers
  • Access to the full set of forecast data of 67 tables and over 25,460 datapoints.
  • Interactive Excel Scenario tool allowing users the ability to manipulate Juniper Research’s data for 5 different metrics.
Juniper Research’s highly granular interactive Excels enable clients to manipulate Juniper Research’s forecast data and charts to test their own assumptions using the Interactive Scenario Tool and compare select markets side by side in customised charts and tables. IFxls greatly increase clients’ ability to both understand a particular market and to integrate their own views into the model.
 

Mobile Voice Strategies Full Research Suite

Date
Price

Full Research Suite

Full research suite comprises:

  • Market Trends & Strategies PDF Report
  • Competitor Leaderboard PDF Report
  • Market Data & Forecasting PDF Report
  • Interactive Forecast Excel Data
  • 12 months' access to Mobile Voice Strategies data updates in harvest - find out more

Click here for more information and purchase options

Annual Service

$4950

€4500

£3750

Research Details

Publisher:
Juniper Research
Published:
03/05/2022
Author(s):
Elisha Sudlow-Poole
Category:
Operators & Providers
Regions:
8 Key Regions - includes North America, Latin America, West Europe, Central & East Europe, Far East & China, Indian Subcontinent, Rest of Asia Pacific and Africa & Middle East
Countries:
Algeria, Argentina, Australia, Austria, Bangladesh, Belgium, Brazil, Canada, Chile, China, Colombia, Croatia, Czech Republic, Denmark, Ecuador, Egypt, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, South Korea, Kuwait, Malaysia, Mexico, Nepal, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russian Federation, Saudi Arabia, South Africa, Spain, Sweden, Thailand, Turkey, Ukraine, United Arab Emirates, UK, Uruguay, USA, Vietnam