Report Overview

Juniper Research’s latest Mobile Roaming research provides a comprehensive analysis of the international landscape; assessing what steps operators can take in order to recover from the impact of the COVID-19 pandemic.

Our research provides an evaluation of roaming agreements; highlighting potential opportunities for further collaboration between operators.

The research also includes an analysis of key value-added services within mobile roaming, including data and financial clearing, IPX services, roaming analytics, sponsored roaming and steering of roaming.

This research suite includes:

  • Deep Dive Strategy & Competition (PDF)
  • 5-Year Deep Dive Data & Forecasting (PDF)
  • Executive Summary & Core Findings (PDF)
  • 12 months' access to harvest online data platform
Key Market Statistics
Market size in 2020: $13.7bn
Market size in 2025: $61.8bn
2020 to 2025 CAGR: 35.1%

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Key Features

  • Market Landscape & Trends Assessment: Extensive analysis of the mobile roaming market including:
    • Key Technologies (Dual SIM and eSIM, VoLTE) and Services (LTE-M Roaming, 4G Roaming & 5G Roaming)
    • Managed Operator Alliances and Partnerships
    • Roaming Agreements
    • Strategic Recommendations for Operators: Recovery from the Impacts of COVID-19
    • Value-added Services (including Data and Financial Clearing, IPX Services, Roaming Analytics, Sponsored Roaming and Steering of Roaming)
  • Benchmark Industry Forecasts: Juniper Research’s 5-year forecasts provide a comprehensive view of the future of the ecosystem. These include total number of mobile roaming subscribers and total revenue. These forecasts cover 8 global key regions and 22 key country markets:
    • Australia
    • Brazil
    • Canada
    • China
    • Denmark
    • France
    • Germany
    • India
    • Indonesia
    • Japan
    • Mexico
    • Netherlands
    • Norway
    • Philippines
    • Portugal
    • Saudi Arabia
    • South Korea
    • Spain
    • Sweden
    • Thailand
    • UK
    • US
  • Juniper Research Leaderboard: 16 leading service providers compared, scored, and positioned on the Juniper Research Leaderboard.
  • Interviews with leading players across the value chain, including:
    • Ailleron
    • BICS
    • Bridge Alliance
    • Cellusys
    • iBASIS
    • Mobileum
    • Syniverse
    • Tango Telecom
    • Telefónica
    • Telna
    • TNS

Key Questions Answered

  1. How can operators best position themselves to recover from the impact of COVID-19 on mobile roaming?
  2. What will the value of the mobile roaming market be by 2025?
  3. Who are the leading mobile roaming service providers?
  4. What strategies will stakeholders need to efficiently roll out 5G roaming services?
  5. What impact will VoLTE have on the mobile roaming market?

Companies Referenced

Interviewed: Ailleron, BICS, Cellusys, iBASIS, Mobileum, Syniverse, Tango Telecom, Telefónica, Telna, TNS.
Case Studied: Bridge Alliance.
Included in Juniper Research Leaderboard: A1 Telekom Austria Group, Ailleron, BICS, Cellusys, Comfone, iBASIS, Mobileum, PCCW Global, Roamability, Syniverse, Tango Telecom, Tata Communications, Telefónica, Telna, TNS, TOMIA.
Mentioned: 3, Active Port, ADVAM, AIS,, Alibaba Cloud, Altice, Amazon, Amber Connect, AMD, América Móvil, ANACOM, Andesfit Health, Apple, AT&T, Atrinet, Audax Private Equity, AWS, Axiata Group, Bangalore University, Belgacom, Bell, Bharti Airtel, Blue Rooster, Inc, Blue Wireless, Bouygues Telecom, C Spire, Carrier's World, Case Western Reserve University, CBN, Cell C, CEMAC (Central African Economic and Monetary Community), CenturyLink, Cequint, Charter, Cheetah Mobile, China Mobile, China Telecom, China Unicom, CIS group, Clear, Cloud Cruiser, Inc, Cloudalize, Comcast, Conexus Mobile Alliance, CPA FERRERE, CRI, CSL, CSpire, CTIA – The Wireless Association, CTM, cVidya, Cypod Solutions, Dell, Deloitte, Department of Telecommunications, Deutsche Telekom AG, Dhiraagu, Digital Bold, DOCOMO, doki, EaPeReg (Network of Eastern Partnership Regulators for Electronic Communications), Eastern Partnership, EasTone, ECOWAS (Economic Community of West African States), Elisa, emitel, Ericsson, Eseye, Exatel, Forbes Business Council, Free Mobile, FreeMove Alliance, Fuelics, G+D, GCC (Gulf Cooperation Council), Global M2M Association, Globe Telecom, Globitel, GMS (Global Message Services), Google, GRWTH Peformatix, GSA (Global Mobile Suppliers Association), GSMA, H3 Dynamics, Hewlett-Packard, Hjuav, Hong Kong Telecom, Hongdian, Hongdian, Hothink, Hutchison Indonesia, ICASA (Independent Communications Authority of South Africa), IDEMIA, iMobile Malaysia, Inteliquent, IST (Infosys Solusi Terpadu), Jio, Jointech, KDDI, KMPG, KPN, KT Corporation, LaoTel, Liberty Global, LifeLink, Inc, Link Solutions , LIPS, Lynx Analytics, M1, MADA, Magenta Telekom, Mailbit, Massachusetts Institute of Technology, Maxis, MEO, Mercosur, MetaCert, Metfone, Microsoft, Mobifone, Mobius Wireless Solutions, Monaco Telecom, Movistar, MTC Namibia, MTN, MultiMedia Polska, Nationwide Credit, Nayar Systems, Neeco, Net Insight, Netia, Netvox, Networks In Motion, Inc, NetXpress, Nixplay Signage, Nordic, NOS International Carrier Services, NOVA, NSE (National Stock Exchange of India), NTT DOCOMO, NTT Docomo, Omate, OmniBud, Ooredoo Indosat , OpSiSe, Optimus Digital, Optus, Oracle, Orange, Otsaw, P4 (Iliad Group), Polkomtel, Printec, Qanawat, Qroam, Qualcomm, R2G Services, R3, Rakuten, Inc, Reliance Jio, Ribbon, Roamsys, Roamware Inc, Robustel, ROCCO, Rogers, Rohde & Schwarz, S4M (Solutions 4 Mobility), SABCA, SalesForce, SFR, Sigos, Singtel, SK Telecom, SK Telecom, SK Telekom, Sky, Skyroam, Smart, SoftBank Corp, Solvay Business School, Spark, sparkle, Sprint, Squire, Starhome Mach , Starhub, stc, Sunrise, Sure, Swisscom, Systemik Technologies, Taiwan Mobile, TDC, TDC/YouSee , Telarix, Telarix, Tele2, Telecom Italia Mobile, Telekom Slovenije, TeleManagement Forum, Telenor Global Wholesale, Telia, Telkomsel, Telus, Thales, ThinXtra, Tim Brazil, T-Mobile, Tofane Global, Transaction Systems, TrueMove H, T-Star, Turbo Technologies Corporation, Turkcell, U Mobile, Union Wireless, Unipier, Universidad Politécnica de Madrid, Université Libre de Bruxelles, University of Michigan, University of Notre Dame, University of Virginia, UnwiredSoft Inc, UNWTO (United Nations World Tourism Organisation), UPC, US Cellular, Verizon, VIA Technologies, Virgin Mobile, Vista Equity Partners, V-Key, Vodacom, Vodafone, VodafoneZiggo, WeDo Technologies, West, WHO (World Health Organisation), Yoigo, Youtap, Zain Group, ZT Net.

Data & Interactive Forecast

Juniper Research’s Mobile Roaming forecast suite includes:
  • Mobile roamers split by:
    • Active & Silent Roamers
    • Post-paid & Prepaid Roamers
    • Data Roamers
  • Silent Roamers split by:
    • Roaming Subscribers Not Using Voice
    • Roaming Subscribers Not Using Data
  • Roaming revenue split by:
    • Voice Roaming Revenue
    • SMS Roaming Revenue
    • Data Roaming Revenue
    • Lost Voice Revenue Due to Silent Roamers
    • Lost Data Revenue Due to Silent Roamers
  • Roamers split by cellular technology, including:
    • 2G
    • 3G
    • 4G
    • 5G
  • Access to the full set of forecast data of 39 tables and over 8,200 data points.
  • Interactive Excel Scenario tool allowing the user the ability to manipulate Juniper Research’s data for 5 metrics.

Geographical splits: 22 countries

Harvest: Our online data platform, harvest, contains the very latest market data and is updated throughout the year. This is a fully featured platform enabling clients to better understand key data trends and manipulate charts and tables, overlaying different forecasts within the one chart - using the comparison tool. Empower your business with our market intelligence centre, and get alerted whenever your data is updated.

Interactive Excels (IFxl): Our IFxl tool enables clients to manipulate both forecast data and charts, within an Excel environment, to test their own assumptions using the Interactive Scenario Tool and compare selected markets side by side in customised charts and tables. IFxls greatly increase a clients’ ability to both understand a particular market and to integrate their own views into the model.

Forecast Summary

Juniper Research forecasts that the number of global international roaming subscribers dropped by 73% to 243 million in 2020; caused by travel restrictions arising from the COVID-19 pandemic.
  • The total number of mobile roaming subscriber numbers would take until 2024 to exceed 2019 levels; reaching 918 million by 2024, as the travel industry embarks on a prolonged recovery from the long-term impacts of the pandemic.
  • Operators in North America will be amongst the first to recover from the impacts of the pandemic on the roaming market. Juniper Research forecasts that the region will account for 23% of total roaming revenue by 2025, as border restrictions are lifted and demand for travel returns to normal levels.
  • Juniper Research believes that North America’s recovery will be aided by the region’s early adoption of 5G services, with operators able to increase roaming revenue through the provision of advanced functionality to subscribers. Operators must therefore focus on expanding 5G roaming agreements in 2021 to capitalise on this revenue growth in the future.
  • The UK will account for 11% of mobile roaming subscribers in Europe by 2025, increasing from 8% in 2020. It found that UK-based operators are now facing pressure to form individual bilateral agreements with operators in Europe to guarantee continued inclusive roaming for UK subscribers.

Mobile Roaming Full Research Suite


Full Research Suite

  • Competitor leaderboard report (pdf)
  • Market trends & strategies report (pdf)
  • Market data, forecasts and analysis report (pdf)
  • Market data, forecasts and interactivity (xls)
  • harvest market data platform (12 months’ online access) - find out more

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Research Details

Juniper Research
Scarlett Woodford
Operators & Providers
8 Key Regions - includes North America, Latin America, West Europe, Central & East Europe, Far East & China, Indian Subcontinent, Rest of Asia Pacific and Africa & Middle East
Australia, Brazil, Canada, China, Denmark, France, Germany, India, Indonesia, Japan, South Korea, Mexico, Netherlands, Norway, Philippines, Portugal, Saudi Arabia, Spain, Sweden, Thailand, UK, USA