CCaaS: Competitor Leaderboard 2022-2027CCaaS: Competitor Leaderboard 2022-2027Juniper Research’s Competitor Leaderboard for the CCaaS market assesses 17 leading CCaaS service providers; positioning them as either an established leader, leading challenger, or disruptor and challenger. Our Competitor Leaderboard scores these companies on their size of operations in the CCaaS space, their extent and breadth of market partnerships, the sophistication of their CCaaS services and Juniper Research’s view on each company’s innovation and future business prospects.


Vendors include:
  • 8x8
  • Avaya
  • Cisco
  • CM.com
  • Enghouse
  • Five9
  • Genesys
  • Infobip
  • Kaleyra
  • Microsoft
  • NICE
  • Oracle
  • SAP
  • Sinch
  • Talkdesk
  • Twilio
  • Vonage
Our Competitor Leaderboard enables stakeholders to view their position in the market, which companies have the highest market prospects, and what strategies successful players are implementing to be positioned as an established leader. The Competitor Leaderboard is backed by a robust and comprehensive scoring methodology; enabling readers to gain greater independent insight into leading market players.

Offered in PDF format.  

Want more insight and analysis? Our Full Research Suite includes access to this report, and other CCaaS research products - Find out more

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CCaaS: Competitor Leaderboard 2022-2027

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£1990
£1990
£1990
Juniper Research’s Competitor Leaderboard for the CCaaS market assesses 17 leading CCaaS service providers; positioning them as either an established leader, leading challenger, or disruptor and challenger. Our Competitor Leaderboard scores these companies on their size of operations in the CCaaS space, their extent and breadth of market partnerships, the sophistication of their CCaaS services and Juniper Research’s view on each company’s innovation and future business prospects.


Vendors include:
  • 8x8
  • Avaya
  • Cisco
  • CM.com
  • Enghouse
  • Five9
  • Genesys
  • Infobip
  • Kaleyra
  • Microsoft
  • NICE
  • Oracle
  • SAP
  • Sinch
  • Talkdesk
  • Twilio
  • Vonage
Our Competitor Leaderboard enables stakeholders to view their position in the market, which companies have the highest market prospects, and what strategies successful players are implementing to be positioned as an established leader. The Competitor Leaderboard is backed by a robust and comprehensive scoring methodology; enabling readers to gain greater independent insight into leading market players.

Offered in PDF format.  

Want more insight and analysis? Our Full Research Suite includes access to this report, and other CCaaS research products - Find out more

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Research Details

Publisher:
Juniper Research
Published:
16/08/2022
Author(s):
Elisha Sudlow-Poole
Category:
CCaaS
Regions:
8 Key Regions - includes North America, Latin America, West Europe, Central & East Europe, Far East & China, Indian Subcontinent, Rest of Asia Pacific and Africa & Middle East
Countries:
Algeria, Argentina, Australia, Austria, Bangladesh, Belgium, Brazil, Canada, Chile, China, Colombia, Croatia, Czech Republic, Denmark, Ecuador, Egypt, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, South Korea, Kuwait, Malaysia, Mexico, Nepal, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russian Federation, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, Ukraine, United Arab Emirates, UK, Uruguay, USA, Vietnam

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