Report Overview

Juniper Research’s latest Mobility-as-a-Service research report offers an in-depth analysis of this fast-growing market; providing critical insight into the business models being formulated and their future prospects, and appraising the extent of global MaaS (Mobility-as-a-Service) adoption. The report also provides in-depth analysis of the key sectors, drivers, and developments in the market, as well as insight into the impact of these services on existing mobility operators.

The research also contains a 16-vendor Juniper Research Leaderboard; positioning key vendors in MaaS on their relative strengths, accompanied by profiles with personalised recommendations for each vendor. 

This research suite includes:
  • Deep Dive Strategy & Competition (PDF)
  • 7-year Deep Dive Data & Forecasting (PDF & Excel)
  • Executive Summary & Core Findings (PDF)
  • 12 Months' Access to harvest Online Data Platform
Key Market Statistics
Market size in 2021: $9.9bn
Market size in 2027: $57.7bn
2021 to 2027 CAGR: 42.22%

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Key Features

  • MaaS Ecosystem Analysis: An insightful analysis of the potential impact of MaaS; covering 6 key segments:
    • Ridesharing
    • Ticketing
    • Shared Micromobility
    • Autonomous Vehicles
    • Electric Vehicles
    • Demand Responsive Transport
  • Market Dynamics: An incisive evaluation of the major drivers and challenges shaping the adoption and development of MaaS, covering:
    • Technological innovations that are enhancing the value of MaaS
    • Key issues vendors must address if widespread adoption of MaaS is to be achieved
  • Regional Readiness Analysis: An all-encompassing exploration of global MaaS adoption, covering:
    • Supporting Ecosystem
    • Existing MaaS Efforts
    • Growth Prospects
  • Juniper Research Leaderboard: 16 players offering MaaS solutions and products compared, scored, and positioned on the Juniper Research Leaderboard, including:
    • Citymapper
    • Cubic Transportation Systems
    • Fluidtime
    • G+D
    • GoTo Global
    • Greenlines Technology
    • HERE Technologies
    • Karhoo
    • MaaS Global
    • Masabi
    • Mobilleo
    • Moovit
    • Ridecell
    • Siemens Mobility
    • SkedGo
    • Trafi
  • Interviews: A number of leading MaaS stakeholders interviewed, including:
    • Cubic Transportation Systems
    • Fluidtime
    • G+D
    • HERE Technologies
    • Karhoo
    • Masabi
    • Mobilleo
    • Moovit
    • Ridecell
    • SkedGo
  • Benchmark Industry Forecasts: Our forecasts for market size and growth, including MaaS revenue, users, number of trips, time, fuel and emissions savings, split by consumer versus corporate and the following 27 countries:
    • Argentina
    • Australia
    • Brazil
    • Canada
    • China
    • Colombia
    • Denmark
    • India
    • Finland
    • France
    • Germany
    • Italy
    • Japan
    • Mexico
    • Netherlands
    • Norway
    • Poland
    • Portugal
    • Russia
    • Saudi Arabia
    • South Africa
    • Singapore
    • South Korea
    • Spain
    • Sweden
    • UK
    • US

Key Questions Answered

  1. What are the main revenue opportunities in the MaaS space across the next 7 years?
  2. What are the biggest drivers and challenges in the MaaS space, and how are vendors approaching these?
  3. How has COVID-19 affected the implementation and adoption of MaaS?
  4. What is the global extent of MaaS adoption and how does this vary between regions?
  5. Who are the key players and vendors in the MaaS space?

Companies Referenced

Interviewed: Cubic Transportation Systems, Fluidtime, G+D, HERE Technologies, Karhoo, Masabi, Mobilleo, Moovit, Ridecell, SkedGo.
Included in the Juniper Research Leaderboard: Citymapper, Cubic Transportation Systems, Fluidtime, G+D, GoTo Global, Greenlines Technology, HERE Technologies, Karhoo, MaaS Global, Masabi, Mobilleo, Moovit, Ridecell, Siemens Mobility, SkedGo, Trafi.
Mentioned: 99, A1 Telekom Austria Group, AAA, AccuWeather, ACT, Activate Capital, Advanced Telematic Systems, AirBike, ALD Automotive, AppartCity, Apple, Arevo, Audi, Auro Robotics, Baddel, Baidu, Basler Verkehrs-Betriebe BVB, Beam, Beijing Public Transit, Bernmobil, Biciudad, Bike Itau, Bikesantiago, Bird, BIXI, BlaBla Car, blueSG, BMW, Bolt, Bosch, Boston MBTA (Massachusetts Bay Transportation Authority), BP, Breeze Bikeshare, BRM Capital, Business Growth Fund, Bytemark, Cabify, Cabonline Technologies AB, Calgary Transit, Call a Bike, Call-n-Ride , Car Next Door, car2go, Careem, Carsales, ChargePoint, Citi Bank, Citi Bike, City of Mainz, Citybikes, Citymobil, Clippers, Compass, Conduent, Continental, Cowlines, Crowdcube, Curb, Ddareungi, Delimobil, Denso, Denver RTD (Regional Transportation District), Deutsche Bahn, Dial-a-Ride , Dida Chuxing, DiDi Chuxing, Docomo Bike Share, Dojo, Donkey Republic, Dot Transfers, Dott, EkoRent, elkaCar, Embark, emmy sharing, EMT Valencia, eos.uptrade, ERTICO, Facebook, Fareportal, Fatec, FEDA (Forces Elèctriques d'Andorra), FIDO Alliance,, Flitways, FOD Mobility Group, Ford, Foursquare, Gertek, Gett, GlobalPlatform, GM (General Motors), GO bg Transit, Go Card , Go Get, GoBengaluru, GoCatch, GoDenver, Gojek, GoLA, GOLDBECK Parking, Google, GoOptus, Grab, Greenlines Technology, GuraRide, HaCon, Hella Ventures, HERE WeGo, Highlands and Islands Transport Partnership, Highways England, HRT (Helsinki Regional Transport Authority), HTM Personenvervoer NV, Hubway, IAG, Increment P, Ingogo, Intel, IQ Payments, ITLS Sydney, ITO World, ITS, Java Card Forum, Jayride, Jelbi, Jelbi, Jobike, Jorudan, Jrney, Kakao Talk, Kapsch TrafficCom , Kashiwa‑no‑ha, Kavim, Keolis, KINTO, LA Metrolink, LG Technology Ventures, Lifesight, Lime, LinkBike, Littlepay, loki, Lonely Planet, Long Beach Transit, LOOPShare, Los Angeles Metro, Lurraldebus, Lyft, Lyko, MaaS Alliance, Malaga, Manly Ferries, Mapstr, Mastercard, MBTA (Massachusetts Bay Transportation Authority), MC, Mercedes-Benz, Metrocard, Microsoft, MILES Mobility GmbH, Mitsubishi, Mitsui Fudosan, MMC Ventures, Mobee Travel, Mobike, MobilityX , Mobilize, Mobimeo, MOIA, Motiontag, Musement, MVG (Münchner Verkehrsgesellschaft), MyCorridor, National Express, National Transport for Ireland, Nekso, New York MTA (Metropolitan Transportation Authority), Nextbike, nextbike, Nissan, NordicNinja VC, NTT, Ola, Opal Card, Optus, orudan, OSPT Alliance, Park & Charge, Parkopedia, PayPal, Pioneer, PlaceIQ, PON, Port Authority of New York & New Jersey, Queensland Public Transport Department, Renault, RioGo, Samokat Sharing, San Francisco Muni, Santa Cruz Metro, Santander, SBB CFF FFS (Swiss Federal Railways), SEAT, Secure Technology Alliance, Sequoia Capital, Share Transport, Shebah, Shell Ventures, Shotl, Siemens Mobility, Skoda, SMART, Smartrip , Smedvig Capital, Smove, SMRT Corporation, SNCF (Société Nationale des Chemins de fer Français), Sony, SPARK, SPTrans, STB, Streetlight Data, Sunrise, Swift Fleet, Talixo, TAP, Telebus, Tel-O-Fun, Tesla, TfL Go, Thames Clippers, The O2 , Ticketer, TIER, Toronto Transit Commission, Toyota, Trainline, TransitLink Anywheel, Transport for Greater Manchester, Transport for New South Wales, Transport for West Midlands, Transport Scotland, Trapeze, Travel Time API ,, Uber, UK Department for Business, Energy & Industrial Strategy, Urent, Ventra, Ventura, Verkehrsbetriebe Zürich, Vintage Investment Partners, Voi, Volkswagen, Vy, Waym, WeWork, What3Words, Whim, Whoosh, Wiener Linien, WMATA (Washington Metropolitan Area Transit Authority), Wuhan City, Yandex.Drive, Yumuv, Zenrin, Zipcar, ZipTrip.

Data & Interactive Forecast

Juniper Research’s Mobility-as-a-Service forecast suite includes:
  • 7-year benchmark forecasts for:
    • Number of MaaS Users
    • Number of MaaS Journeys
    • Total MaaS Revenue
    • Total Time Savings by Using MaaS
    • Total Private Car Journeys Displaced by MaaS
    • Total Cost Savings by Using MaaS
    • Total Emissions Reduction by Using MaaS
  • Access to the full set of forecast data of 73 tables and over 28,000 datapoints
  • Interactive Excel Scenario tool allowing users to manipulate Juniper Research’s data for 8 different metrics

Geographical splits: 27 countries

Harvest: Our online data platform, harvest, contains the very latest market data and is updated throughout the year. This is a fully featured platform enabling clients to better understand key data trends and manipulate charts and tables, overlaying different forecasts within the one chart - using the comparison tool. Empower your business with our market intelligence centre, and get alerted whenever your data is updated.

Interactive Excels (IFxl): Our IFxl tool enables clients to manipulate both forecast data and charts, within an Excel environment, to test their own assumptions using the Interactive Scenario Tool and compare selected markets side by side in customised charts and tables. IFxls greatly increase a clients’ ability to both understand a particular market and to integrate their own views into the model.

Forecast Summary

MaaS will displace over 2.2 billion private car journeys by 2025; rising from 471 million in 2021 – a growth of 370% over the next four years.
  • Government investment in public transport and public-led partnerships between MaaS vendors and transport operators will be key to incentivising adoption by consumers, however, the need for mobile devices and Internet connectivity will limit adoption to developed regions. As a result, over 70% of displaced journeys in 2025 will occur in Europe and the Far East.
  • As the pandemic wanes, MaaS solution providers should view the increasing demand for travel as an opportunity to disrupt established transport provision ecosystems by demonstrating the cost-effectiveness and efficiencies of their platforms.
  • By displacing a high volume of car journeys, MaaS will also generate a saving of CO2 emissions worth 14 million metric tons in 2025; rising from 3 million metric tons in 2021. However, increasing investment into electrification technologies by governmental bodies to accelerate adoption of electric vehicles among public transport operators will be essential to realising this growth in carbon emission reductions.

Mobility-as-a-Service Full Research Suite


Full Research Suite

  • Executive summary & core findings report (pdf)
  • Deep dive strategy & competition report (pdf)
  • Market data, forecasts and analysis report (pdf)
  • Market data, forecasts and interactivity (xls)
  • harvest market data platform (12 months’ online access)  - find out more

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Research Details

Juniper Research
Adam Wears
Innovation & Disruption
8 Key Regions - includes North America, Latin America, West Europe, Central & East Europe, Far East & China, Indian Subcontinent, Rest of Asia Pacific and Africa & Middle East
Argentina, Australia, Brazil, Canada, China, Colombia, Denmark, Finland, France, Germany, India, Italy, Japan, South Korea, Mexico, Netherlands, Norway, Poland, Portugal, Russian Federation, Saudi Arabia, Singapore, South Africa, Spain, Sweden, UK, USA

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