Report Overview

Juniper Research’s latest Telemedicine report offers a cutting-edge analysis of the fast-growing market; providing strategic insights into the technologies and key drivers, as well as appraising the extent of global telemedicine adoption, innovation, and dynamics.

This essential guide covers a wide variety of market segments:

  • EHRs (Electronic Health Records)
  • eICUs
  • Healthcare Chatbots
  • Remote Monitoring
  • Surgical Robotics
  • Teleconsultations

This research suite includes:

  • Deep Dive Strategy & Competition (PDF)
  • 5-year Deep Dive Data & Forecasting (PDF)
  • Executive Summary & Core Findings (PDF)
  • 12 Months' Access to harvest Online Data Platform
Key Market Statistics
Market size in 2021: $281m
Market size in 2025: $4.7bn
2021 to 2025 CAGR: 112.01%

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Key Features

  • Market Dynamics: An incisive analysis of the major drivers and challenges shaping the adoption and development of telemedicine technologies, covering:
    • Technological innovations that are enhancing the value
    • Key issues vendors must address if widespread adoption is to be achieved
  • Regional Readiness Analysis: An all-encompassing exploration of global adoption at individual country levels, covering:
    • Healthcare initiatives and population health pressures that are driving telemedicine adoption
    • Social, regulatory, and technical factors that are helping (or hindering) telemedicine adoption as well as any changes that occurred as a result of the COVID-19 pandemic
  • Competitive Landscape: An in-depth assessment of the key players offering solutions and products, covering:
    • Strengths and weaknesses of these players’ business models
    • Industry experiences and assets that are collectively supporting adoption of their telemedicine services and products by different healthcare providers, markets, and/or regions
  • Benchmark Industry Forecasts: Our forecasts for telemedicine market size and growth, including:
    • Number of People with an EHR
    • Total Capital & Operational Spend by Healthcare Businesses on EHRs
    • Net Cost Savings for Healthcare Businesses Using EHRs
    • Number of eICU Beds
    • Total Capital & Operational Spend by Healthcare Businesses on eICUs
    • Number of Successful Healthcare Chatbot Interactions
    • Total Time Saved for People Using Healthcare Chatbots
    • Total Time Saved for Healthcare Businesses Using Healthcare Chatbots
    • Total Cost Savings for Healthcare Businesses Using Healthcare Chatbots
    • Number of Patients with Chronic Conditions that Are Adopting Remote Monitoring
    • Total Annual Revenue from All Remote Monitored Patients
    • Number of Deployed Surgical Robotics Units
    • Total Capital & Operational Spend on Surgical Robotics
    • Number of People Adopting Teleconsultation Services
    • Number of Teleconsultations Performed
    • Total Annual Spend on Teleconsultation Services
    • Total Cost Savings by Patients Using Teleconsultation Services over In-person Healthcare
  • Juniper Research Leaderboard: 15 players offering telemedicine solutions and products compared, scored, and positioned on the Juniper Research Leaderboard, including:
    • Adherium
    • Amwell
    • Babylon Health
    • Cerner
    • Cisco
    • Epic
    • GYANT
    • Intuitive Surgical
    • Kareo
    • Medtronic
    • my mhealth
    • Philips Healthcare
    • QliqSOFT
    • Teladoc
    • WeDoctor

Key Questions Answered

  1. What are the key technologies in the telemedicine space and how might these evolve?
  2. What are the specific telemedicine trends, drivers, and challenges impacting the market?
  3. How has COVID-19 affected the adoption and regulation of telemedicine?
  4. What is the global extent of adoption and how does this vary between regions?
  5. Who are the key movers, shakers, and vendors in the space?

Companies Referenced

Interviewed: Vida Health.
Included in the Juniper Research Leaderboard: Adherium, Amwell, Babylon Health, Cerner, Cisco, Epic, Gyant, Intuitive Surgical, Kareo, Medtronic, my mhealth, Philips Healthcare, QliqSOFT, Teladoc, WeDoctor.
Mentioned: AbleVets, ACRRM (Australian College of Rural and Remote Medicine), Advance Medical, AIA, Aligned Telehealth, AMA (Australian Medical Association), Amazon, Apple, AstraZeneca, Avant Mutual, Avenu Medical, Banner Health, BioIntelliSense, BioTelemetry, Blackstone Life Sciences, Bookdoc, Breezometer, Capsule Technologies, Carestream Health, Cedars-Sinai Medical Center, Central Administration of the Health System, Centrillion Technologies, China International Exchange and Promotion Association for Medical and Healthcare, CHRISTUS Health, CIHR (Canadian Institutes of Health Research), Cleveland Clinic, Cloudbreak Health, CMS (Centers for Medicare & Medicaid Services), COMPACCS (Committee on Manpower for Pulmonary and Critical Care Societies), Companion Medical, CompuGroup Medical, Computer Motion, CPSI, CQC (Care Quality Commission), CWHA (CommonWell Health Alliance), DEA (Drug Enforcement Administration), Dexcom, DHCE (Digital Health Center of Excellence), DHHS (Department of Health and Human Services), Digital Surgery, DocsApp, DoctorBase, ECCO Health, eConsult, Elligo Health Research, Facebook, FDA (Food and Drug Administration), Federal Compulsory Medical Insurance Fund, Florida Blue, Foxconn, German Medical Association, GMC (General Medical Council), Golub Capital, Google, Greenspring, GSK, Hackensack Meridian Health, HGE Health, Humana, idsMED, Indiana University Kelley School of Business, Innovate UK , Instituto Mexicano del Seguro Social, Intact Vascular, Intel, Japanese Medical Association, John Hancock, John Hopkins Hospital, Kantar Group, Kyruus, Livongo, Madrid Medical Association, Mazor, Médaviz, Medcare, MédecinDirect, Medicrea, MGMA (Medical Group Management Association) , Microsoft, Ministry of Health, Ministry of Health, Labour, and Welfare, MLK Community Healthcare, Monaghan, Montreux, National TeleHealth Center, NHC (National Health Commission), NHS (National Health Service), NHSA (National Healthcare Security Administration), NICE (National Institute for Health and Care Excellence), NTT, Nuance, OMC (Organización Médical Colegial), ONC (Office of the National Coordinator for Health Information), Orpheus Medical, Ping An Good Doctor, Planet Innovation, Practo, Public Investment Fund of Saudi Arabia, RACGP (Royal Australian College of General Practitioners), RamSoft, RDAA (Rural Doctors Association of Australia), Royal Wolverhampton NHS Trust, Schölly Fiberoptic, Sehha, Servico Nacional de Saude, Siriraj Hospital, Skype, SpaceX, State Secretariat for Digitalisation and Artificial Intelligence, Stimgenics, Stripes, Tampa General Hospital, The National Labor Alliance, The Rural Broadband Association, Tyto Care, UC Davis Medical Center, UnitedHealthcare, University of Washington, US Army Medical Research and Development Command, US Congressional Budget Office, US Department of Veterans Affairs, US Health Resources & Services Administration, Virginia Department of Behavioral Health and Developmental Services, WeChat, WELL Health, Westinghouse Electric Corporation, WhatsApp, Wing Venture Capital, Xealth, Zipnosis, Zoom.

Data & Interactive Forecast

Juniper Research’s Telemedicine forecast suite includes:
  • 5-year benchmark forecasts for:
    • Number of Patients Using Telemedicine
    • Number of Devices Deployed
    • Total Capital Spend
    • Total Operational Spend
    • Time Savings for Patients
    • Time Savings for Healthcare Businesses
    • Cost Savings for Healthcare Businesses (Gross & Net)
  • Access to the full set of forecast data of 135 tables and over 18,300 datapoints
  • Interactive Excel Scenario tool allowing users to manipulate Juniper Research’s data for 32 different metrics

Geographical splits: 19 countries

Harvest: Our online data platform, harvest, contains the very latest market data and is updated throughout the year. This is a fully featured platform enabling clients to better understand key data trends and manipulate charts and tables, overlaying different forecasts within the one chart - using the comparison tool. Empower your business with our market intelligence centre, and get alerted whenever your data is updated.

Interactive Excels (IFxl): Our IFxl tool enables clients to manipulate both forecast data and charts, within an Excel environment, to test their own assumptions using the Interactive Scenario Tool and compare selected markets side by side in customised charts and tables. IFxls greatly increase a clients’ ability to both understand a particular market and to integrate their own views into the model.

Forecast Summary

  • Juniper Research expects the total number of teleconsultations performed around the world to reach 765 million in 2025, up from 348 million in 2020; a CAGR of 17.1% across the forecast period.
  • Our research indicates that the primary factor driving adoption of teleconsultation services among providers and patients is the increased efficiency that they afford the former and improved standard of care that they provide the latter. It is worthwhile to mention, however, that these systems require significant technical infrastructure to function successfully. This includes a robust, good-quality broadband connection, something that is hard for small healthcare institutions, rural hospitals, and patients to acquire, particularly in the developing world.
  • Indian Subcontinent will be responsible for the majority of teleconsultations performed globally in 2025. This level of adoption will be driven by the pre-existing popularity of teleconsultation services in the region, as well as the realisations by healthcare stakeholders – patients, healthcare systems, insurers, and employers – regarding the advantages inherent to teleconsultation services.
  • While the average person will use teleconsultation services 3.6 times per year in 2025, we expect this figure to be higher in countries with universal healthcare systems and/or where teleconsultation appointments are mostly, if not fully reimbursed.
  • We also predict that, for the foreseeable future, COVID-19 will continue to drive adoption of teleconsultation services among patients globally.

Telemedicine Full Research Suite


Full Research Suite

  • Executive summary & core findings report (pdf)
  • Deep dive strategy & competition report (pdf)
  • Market data, forecasts and analysis report (pdf)
  • Market data, forecasts and interactivity (xls)
  • harvest market data platform (12 months’ online access) - find out more

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Research Details

Juniper Research
Adam Wears
Healthcare & Government
8 Key Regions - includes North America, Latin America, West Europe, Central & East Europe, Far East & China, Indian Subcontinent, Rest of Asia Pacific and Africa & Middle East
Australia, Brazil, Canada, China, Denmark, France, Germany, India, Japan, South Korea, Mexico, Netherlands, Norway, Portugal, Saudi Arabia, Spain, Sweden, UK, USA