Included in Juniper Research Competitor Leaderboard: Alipay, easypaisa, Google Pay, Line Pay, Maya, Mercado Pago, MoMo, M-PESA, Nearex, PayPal, Paytm, PhonePe, Rakuten Pay, Revolut, Square, STC Pay, UnionPay, WeChat Pay, Vipps MobilePay.
Mentioned: Acleda Bank, Air Bank, Alliance Bank, AlphaPay, Amazon, American Express, Apple, Banamex, Bancoppel, Barclaycard, BBVA, BCA, BharatPe, Bizum, BRI, Burger King, Citibank, City Bank, Coles, Commerzbank, Commonwealth Bank, ČSOB, CVS, DBS PayLah!, Denso Wave, EBL Sky Banking, Eccentric Payment Systems, Eftpos, FPay, FPS, GoPay, GrabPay, HBL, HIPS Payment Group, HSBC, iDeal, Izipay, Japanese Rail, JazzCash, K-Electric, Lukita, Mastercard, Matera, Maybank, MB Bank, MBank, mCASH, McDonald’s, Mollie, Mswipe, Mumbai Metro, NETSPay, Netstars, Niubiz, NRB Bank, OCBC PayAnyone, Octopus, OVO, P J City Bus, Payconiq, PayNet, Paystack, Raiffeisenbank, ShopeePay, SnapPay, SSLCOMERZ, Stanchart Mobile, Standard Chartered Bank, Starbucks, T.G.I. Fridays, TapNGo, Target, Tencent, T-Mobile, Tunki, Ukheshe, Unlimint, UOB TMRW, Vendemás, Venmo, Vipps, Visa, Walmart, Wendy’s, WhatsApp, Woolworths, Worldpay, Yape, YellowPepper, Zapper, Zengin-Net.
The volume of QR code payments in the leading Southeast Asian market will increase from 13 billion in 2023 to 90 billion in 2028.
High growth in Southeast Asia and other developing markets is largely down to the financial inclusivity that QR payments offer; enabling unbanked users to access digital payments. Conversely, Western markets have seen very limited adoption; highlighting the global divide in QR payment markets.
National QR payment schemes, including India’s UPI and Brazil’s Pix, have played a key role in encouraging market adoption, with their success driving implementation of national schemes in 2023 in Kenya and Bangladesh. However, significant growth to market volume will come from cross-border interoperability within Southeast Asian markets.
While international interoperability has been offered from payment providers like Alipay for years, national QR payment standards are now unifying across borders; enabling wider interoperability. For example:
- Indonesia, Malaysia, and Thailand have already unified their payment standards; enabling businesses to accept payments from international visitors using their domestic digital wallets.
- Singapore and the Philippines are set to collaborate by the end of 2023; further unifying payments across the region.
Payment providers are advised to work closely with legislative bodies, encouraging interoperability to bolster QR payments usage.
The adoption of QR payments overall in the west remains low. However, the area of QR P2P bank transfers has gained significant traction since 2022, with Belgium’s Payconiq
and Spain’s Bizum
being used by a significant proportion of users. Furthermore, Revolut
MobilePay have been promoting P2P and business-based QR solutions across Europe through reduced transaction fees. To maximise adoption, payment providers should focus on offering competitive pricing versus established local payment methods.