Live support
We are sorry, but support is not available at the moment.
Online Payment Fraud
OverviewJuniper’s latest Online Payment Fraud research provides a comprehensive analysis of how the landscape is developing, both in terms of fraudster approaches as well as service provider strategies. It examines key issues, such as the IoT (Internet of Things), machine learning and regulatory changes and how these will impact the industry moving forward.

The analysis covers key industry sectors including:
  • Digital Banking
  • Remote Physical Goods Purchases
  • Remote Digital Goods Purchases
  • Digital Money Transfer
  • Air Ticketing
  • Fraud Detection & Prevention Solutions
This research suite comprises:
  • Market Trends & Competitive Landscape (PDF)
  • 5 Year Market Sizing & Forecasts (PDF & Excel)
  • Executive Summary & Core Findings (PDF)

Key Features

  • Sector Dynamics: Detailed analysis of the evolving market state and future outlook, examining:
    • Present & future impact of IoT
    • Evolution of malware & fraudster approaches
    • Evolution of fraud detection & prevention services and strategies
    • Regulatory landscape & future impact
    • Key market drivers, trends & constraints
  • Cost Analysis: In-depth examination of the cost of fraud:
    • Scenario analysis of chargeback, manual review, order declines and total fraud costs
    • Return on investment calculation for merchants
  • Interviews with leading players, including: 
    • Accertify
    • CyberSource
    • Experian
    • InAuth
    • iovation
    • Fidor
    • Gemalto
    • Kaspersky Lab
    • NuData Security
    • RSA Security
  • Juniper Leaderboard: Key player capability and capacity assessment for 12 major Fraud Detection & Prevention vendors.
  • Benchmark Industry Forecasts: Market segment forecasts key eCommerce segments, including:
    • Digital Banking
    • Remote Physical Goods Purchases
    • Remote Digital Goods Purchases
    • Digital Money Transfer
    • Air Ticketing
    • Fraud Detection & Prevention Solutions

Key Questions

  1. What is the anticipated size of transaction value lost to fraud?
  2. What is the market size for FDP solutions?
  3. What are the key market forces influencing fraudster & fraud prevention strategies?
  4. Who are the key disruptors in this space, and what strategies are vendors employing?
  5. How is the industry expected to develop towards 2022?

Companies Referenced

Interviewed: Experian, Accertify (American Express), CyberSource (Visa), Gemalto, InAuth, iovation, Kaspersky Lab, NuData Security (Mastercard), RSA Security,
Profiled: Experian, Accertify (American Express), ACI Worldwide, CyberSource (Visa), FICO, Fiserv, Gemalto, iovation, NuData Security (Mastercard), RSA Security, SAS, ThreatMetrix.
Case Studied: InAuth, Kaspersky Lab, Sedicii.
41st Parameter, Adobe, Amazon, Apple, Arvato Financial Solutions, Authorize.Net, Azimo,, Bazaarvoice, British Airways, Callcredit, Callidus Software, Capital One, Cardinal Commerce, CARO (Computer AntiVirus Researchers’ Organization), CBGroup, China Eastern Airlines Cifas, Cinépolis, Currency Cloud, Cyota, DataVisor, Decisioning Solutions, Dell, Discover, Early Warning, Easy Solutions, EasyJet, EBA (European Banking Authority), eBay, eBureau, Elastica, Emailage, EMC, EMVCo, Equifax, eServGlobal, Ethoca, Eurobank, Europol, Falabella, Fidor, First Data, Friss, GeCad, Greyhound, Groupon, HP, HSBC, IATA (International Air Transport Association), IBM, ID Analytics, IDology, Imperva, Ingenico,, LaunchKey, LexisNexis, Maxmind, Microsoft, Mitratech, MoneyGram, NAORCA (National Anti-Organized Retail Crime Association), NCR, Network Associates, Neustar, Nintendo, NIST (National Institute for Standards and Technology), Official Payments, Online Resources, Oracle, PAY.ON, PayPal, PCI (Payment Card Industry), peerTransfer, PlaySpan, Quest, Rail Europe, ReD (Retail Decisions), Red Hat, Remitly, Ria, SafeNet, Secure Networks, SecureBuy, Security Focus, ShopDirect, Silicium Security, Silver Tail Systems, SITA (Société Internationale de Télécommunications Aéronautiques), Sony, Southwest Airlines, Sphonic, Syectics Solutions, Symantec, TAM Airlines, THQ, T-Mobile, Todos AB, TransferWise, Trusteer, TSYS, UK Cards Association, Urban Outfitters, VeriskVocalink, Vormetric, Western Union, WhitepagesPRO, Wildlist Organization International, World Bank, WorldRemit, Xactly, Xoom, Zoot.

Data & Interactive Forecast

Juniper’s Online Payment Fraud forecast suite includes:
  • Forecasts for 8 Key Regions as well as 11 countries including:
    • Canada
    • China
    • Denmark
    • Germany
    • Japan
    • Norway
    • Portugal
    • Spain
    • Sweden
    • UK
    • USA
  • Fraud Transaction Value, Split by Device:
    • Mobile
    • Online
  • Fraud Transaction Value, Split by eCommerce Segment:
    • Digital Banking
    • Airline Ticketing
    • Remote Digital Goods Purchases
    • Remote Physical Goods Purchases
    • Digital Money Transfers
  • Fraud Detection & Prevention Service Revenue
  • Interactive Scenario Tool allowing user the ability to manipulate Juniper’s data for 10 different metrics.
  • Access to the full set of forecast data of 69 tables and over 9,000 datapoints.
Juniper Research’s highly granular interactive excels enable clients to manipulate Juniper’s forecast data and charts to test their own assumptions using the Interactive Scenario Tool; and compare select markets side by side in customised charts and tables. IFxls greatly increase clients’ ability to both understand a particular market and to integrate their own views into the model.

Research Options

All research reports now come with an enterprise-wide licence

Purchase additional research reports to receive greater savings;
select three reports to receive all the available research in this area.

Online Payment Fraud: Deep Dive Strategy & Competition 2017-2022

Click here for product details

Juniper Research examines the Online Payment Fraud landscape which, as a result of the cat-and‑mouse game between fraudsters and fraud prevention service providers, is in a constant state of flux.

Our 'Deep Dive Strategy & Competition' report considers how the market will develop as a result of impacts from the IoT, machine learning, 3D-Secure 2.0 and changing industry regulation. It provides expert analysis of the challenges and opportunities resulting from evolving fraudster approaches, enabling industry stakeholders to understand the implications of the current and future scale of online payment fraud.

Offered in PDF format.
The research includes:
  • Industry-wide and segment-specific analysis
  • Comprehensive evaluation of emerging market forces and key trends
  • Fraud detection & prevention ROI analysis
  • Service provider opportunities and trends
  • Strategic recommendations for merchants and service providers
  • Juniper Leaderboard: Vendor analysis providing capability assessment and market positioning
  • Key player profiles & case studies
Please download the table of contents above for greater detail.

Add-on Research

Included Support options

Email Support

Receive free email support for the research purchased by emailing your queries to

Support options

30 Minutes Analyst time

30 minutes of support time on the telephone with one of our expert analysts.

Analyst support is provided for the following areas:
  • Research related queries
  • Clarifying methodologies, forecast assumptions and forecast outputs
  • Identification of key market trends and opportunities

Research Details

Steffen Sorrell
Fintech & Payments
8 Key Regions - includes North America, Latin America, West Europe, Central & East Europe, Far East & China, Indian Subcontinent, Rest of Asia Pacific and Africa & Middle East
Canada, China, Denmark, Germany, Japan, Norway, Portugal, Spain, Sweden, UK, USA

Related Research

    What about purchasing a subscription?

    Unlimited access to our research catalogue and data