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Online Payment Fraud
OverviewJuniper’s latest Online Payment Fraud research provides a comprehensive analysis of how the landscape is developing, both in terms of fraudster approaches as well as service provider strategies. It examines key issues, such as the IoT (Internet of Things), machine learning and regulatory changes and how these will impact the industry moving forward.

The analysis covers key industry sectors including:
  • Digital Banking
  • Remote Physical Goods Purchases
  • Remote Digital Goods Purchases
  • Digital Money Transfer
  • Air Ticketing
  • Fraud Detection & Prevention Solutions
This research suite comprises:
  • Market Trends & Competitive Landscape (PDF)
  • 5 Year Market Sizing & Forecasts (PDF & Excel)
  • Executive Summary & Core Findings (PDF)

Key Features

  • Sector Dynamics: Detailed analysis of the evolving market state and future outlook, examining:
    • Present & future impact of IoT
    • Evolution of malware & fraudster approaches
    • Evolution of fraud detection & prevention services and strategies
    • Regulatory landscape & future impact
    • Key market drivers, trends & constraints
  • Cost Analysis: In-depth examination of the cost of fraud:
    • Scenario analysis of chargeback, manual review, order declines and total fraud costs
    • Return on investment calculation for merchants
  • Interviews with leading players, including: 
    • Accertify
    • CyberSource
    • Experian
    • InAuth
    • iovation
    • Fidor
    • Gemalto
    • Kaspersky Lab
    • NuData Security
    • RSA Security
  • Juniper Leaderboard: Key player capability and capacity assessment for 12 major Fraud Detection & Prevention vendors.
  • Benchmark Industry Forecasts: Market segment forecasts key eCommerce segments, including:
    • Digital Banking
    • Remote Physical Goods Purchases
    • Remote Digital Goods Purchases
    • Digital Money Transfer
    • Air Ticketing
    • Fraud Detection & Prevention Solutions

Key Questions

  1. What is the anticipated size of transaction value lost to fraud?
  2. What is the market size for FDP solutions?
  3. What are the key market forces influencing fraudster & fraud prevention strategies?
  4. Who are the key disruptors in this space, and what strategies are vendors employing?
  5. How is the industry expected to develop towards 2022?

Companies Referenced

Interviewed: Experian, Accertify (American Express), CyberSource (Visa), Gemalto, InAuth, iovation, Kaspersky Lab, NuData Security (Mastercard), RSA Security,
Profiled: Experian, Accertify (American Express), ACI Worldwide, CyberSource (Visa), FICO, Fiserv, Gemalto, iovation, NuData Security (Mastercard), RSA Security, SAS, ThreatMetrix.
Case Studied: InAuth, Kaspersky Lab, Sedicii.
41st Parameter, Adobe, Amazon, Apple, Arvato Financial Solutions, Authorize.Net, Azimo,, Bazaarvoice, British Airways, Callcredit, Callidus Software, Capital One, Cardinal Commerce, CARO (Computer AntiVirus Researchers’ Organization), CBGroup, China Eastern Airlines Cifas, Cinépolis, Currency Cloud, Cyota, DataVisor, Decisioning Solutions, Dell, Discover, Early Warning, Easy Solutions, EasyJet, EBA (European Banking Authority), eBay, eBureau, Elastica, Emailage, EMC, EMVCo, Equifax, eServGlobal, Ethoca, Eurobank, Europol, Falabella, Fidor, First Data, Friss, GeCad, Greyhound, Groupon, HP, HSBC, IATA (International Air Transport Association), IBM, ID Analytics, IDology, Imperva, Ingenico,, LaunchKey, LexisNexis, Maxmind, Microsoft, Mitratech, MoneyGram, NAORCA (National Anti-Organized Retail Crime Association), NCR, Network Associates, Neustar, Nintendo, NIST (National Institute for Standards and Technology), Official Payments, Online Resources, Oracle, PAY.ON, PayPal, PCI (Payment Card Industry), peerTransfer, PlaySpan, Quest, Rail Europe, ReD (Retail Decisions), Red Hat, Remitly, Ria, SafeNet, Secure Networks, SecureBuy, Security Focus, ShopDirect, Silicium Security, Silver Tail Systems, SITA (Société Internationale de Télécommunications Aéronautiques), Sony, Southwest Airlines, Sphonic, Syectics Solutions, Symantec, TAM Airlines, THQ, T-Mobile, Todos AB, TransferWise, Trusteer, TSYS, UK Cards Association, Urban Outfitters, VeriskVocalink, Vormetric, Western Union, WhitepagesPRO, Wildlist Organization International, World Bank, WorldRemit, Xactly, Xoom, Zoot.

Data & Interactive Forecast

Juniper’s Online Payment Fraud forecast suite includes:
  • Forecasts for 8 Key Regions as well as 11 countries including:
    • Canada
    • China
    • Denmark
    • Germany
    • Japan
    • Norway
    • Portugal
    • Spain
    • Sweden
    • UK
    • USA
  • Fraud Transaction Value, Split by Device:
    • Mobile
    • Online
  • Fraud Transaction Value, Split by eCommerce Segment:
    • Digital Banking
    • Airline Ticketing
    • Remote Digital Goods Purchases
    • Remote Physical Goods Purchases
    • Digital Money Transfers
  • Fraud Detection & Prevention Service Revenue
  • Interactive Scenario Tool allowing user the ability to manipulate Juniper’s data for 10 different metrics.
  • Access to the full set of forecast data of 69 tables and over 9,000 datapoints.
Juniper Research’s highly granular interactive excels enable clients to manipulate Juniper’s forecast data and charts to test their own assumptions using the Interactive Scenario Tool; and compare select markets side by side in customised charts and tables. IFxls greatly increase clients’ ability to both understand a particular market and to integrate their own views into the model.

Research Options

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Online Payment Fraud: Deep Dive Data & Forecasting 2017-2022

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Juniper delivers market-leading forecasts covering the Online Payment Fraud market. The research report considers how both fraudsters and service providers are reacting to new challenges, and highlights how the industry will develop in future. Forecasts are provided fraudulent transaction values as well as fraud detection and prevention service provider revenue.

Provided in a PDF report and in interactive XL spreadsheet.

The forecasts include:
  • Total Fraud transaction value
    • Digital Banking
    • Airline Ticketing
    • Remote Digital Goods Purchases
    • Remote Physical Goods Purchases
    • Digital Money Transfers
  • Forecast splits for online & mobile payment transactions
  • Fraud detection & prevention service provider revenue
Download a summary of the forecasts above, or request a detailed list of every table and chart via

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30 Minutes Analyst time

30 minutes of support time on the telephone with one of our expert analysts.

Analyst support is provided for the following areas:
  • Research related queries
  • Clarifying methodologies, forecast assumptions and forecast outputs
  • Identification of key market trends and opportunities

Research Details

Steffen Sorrell
Fintech & Payments
8 Key Regions - includes North America, Latin America, West Europe, Central & East Europe, Far East & China, Indian Subcontinent, Rest of Asia Pacific and Africa & Middle East
Canada, China, Denmark, Germany, Japan, Norway, Portugal, Spain, Sweden, UK, USA

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