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Online Payment Fraud
OverviewJuniper Research’s latest Online Payment Fraud research provides a deep-dive analysis of how the changing digital payments landscape, alongside key shifts in fraudster behaviour, is creating new challenges and opportunities for fraud prevention service providers.

The research report covers major payment service dynamics, such as PSD2 (the EU’s revised payment services directive), API-driven banking, 3-D Secure 2.0 and Instant Payment schemes alongside a comprehensive analysis of digital payment segment trends and fraud outlook in terms of:
  • Digital Banking
  • Remote Physical Goods Purchases
  • Remote Digital Goods Purchases
  • Digital Money Transfer
  • Air Ticketing
  • Fraud Detection & Prevention Strategies
This research suite comprises:
  • Deep Dive Strategy & Competition (PDF)
  • 5-Year Deep Dive Data & Forecasting (PDF & Excel)
  • Executive Summary & Core Findings (PDF)
  • 12 months' access to harvest online platform

Key Features

  • Market Dynamics: Detailed analysis of the evolving market state and future outlook, examining:
    • PSD2
    • 3-D Secure 2.0
    • Instant Payments
    • Key Fraud Trends
    • Strategies & Recommendations
  • Segment Analysis: In-depth examination of sector-specific challenges, strategies and future outlook in the context of fraud for:
    • Banking and money transfer
    • Remote goods purchases
    • Airline ticketing
  • ROI Cost Analysis: New, in-depth cost model to uncover fraud prevention service ROI (Return on Investment):
    • Scenario analysis of chargeback, manual review, order declines and fraud prevention spend as a proportion of revenue
    • Total costs to businesses through fraud prevention, cost of fraud, and revenue losses
    • ROI calculation for merchants
  • Interviews with leading players, including:
    • Accertify
    • ACI Worldwide
    • Adyen
    • CyberSource
    • Experian
    • RSA Security
  • Juniper Research Leaderboard: Key player capability and capacity assessment for 12 major Fraud Detection & Prevention vendors.
  • Benchmark Industry Forecasts: Market segment forecasts key eCommerce segments, including:
    • Digital Banking
    • Remote Physical Goods Purchases
    • Remote Digital Goods Purchases
    • Digital Money Transfer
    • Air Ticketing
    • Fraud Detection & Prevention Solutions

Key Questions

  1. What is the anticipated size of transaction value lost to fraud?
  2. What is the market size for FDP solutions?
  3. What are the key market forces influencing fraudster and fraud prevention strategies?
  4. Who are the key disruptors in this space, and what strategies are vendors employing?
  5. How is the industry expected to develop towards 2023?

Companies Referenced

Interviewed: Accertify, ACI Worldwide, CyberSource, Experian, NuData, RSA Security.

Profiled: Accertify, ACI Worldwide, CyberSource, Experian, FICO, Fiserv, iovation, NICE Actemize, NuData, RSA Security, SAS, ThreatMetrix.

Mentioned: 41st Parameter, ACCC (Australian Competition and Consumer Commission), Accenture, Accuity, Acuant, Adidas, ADP, Adyen, Aegean, Air Canada, Allianz, Amazon, American Express, Arvato Financial Solutions, Auchan, Authorize.Net,, Bain, Barclays, Bazaarvoice, BBC, BioCatch, Booz & Company, Boston Consulting Group, British Airways, Capital One, Cardinal Commerce, Carte Bancaire, Cathay Pacific, CBGroup, China Eastern Airlines, Cinépolis, Cisco, Citrus Pay, Clifford Chance, Cognizant, ConvergeOne, CyberSource, Cyota, Danal, Daon, Dealflo, Deloitte, Delta, Discover, Early Warning, EasyJet, EBA (European Banking Authority), eBay, eBureau, EC (European Commission), Elastica, Emailage, EMVCo, Entrust Datacard, Equifax, Ethoca, European Payments Council, Evo Payments, Experian, Falabella, FedEx, First Data, Forbes, Friss, FTC (Federal Trade Commission), Fuze, Groupon, HSBC, IATA, IBM, IDology, InAuth, Infosys, IPC, Jack Henry & Associates, Jason's Deli, JCB, JP Morgan, Kareo, Klarna, KPMG, Landsbankinn, Laurentian Bank, LaunchKey, LexisNexis Risk Solutions, Mastercard, Maxmind, Mitek, Motorola, NAORCA (National Anti-Organized Retail Crime Association), NBC, Neustar, Newegg, Nintendo, NPCI (National Payments Corporation of India), NSPK (National System of Payment Cards), OBIE (Open Banking Implementation Entity), Orbitz, OTP Bank, Panera Bread, PASA (Payment Association of South Africa), PAY.ON, PayPal, Paytm, PlaySpan, Playtech, Positive Technologies, PWC, Quest, Rackspace, Rail Europe, RELX Group, RingCentral, RSA, Sagepay,, Scudetto, SecureBuy, Servion, Shape’s, ShopDirect, Silicium Security, ShopDirect, Silver Tail Systems, Sony, Southwest Airlines, Sphonic, Syectics Solutions, Symantec, TAM Airlines, TaskRabbit, Tata Consulting Services, Tencent, THQ, Ticketfly, Ticketmaster, TransUnion, Trulioo, trunarrative, TrustDefender, TSYS, UBS, UnionPay, Under Armour, Urban Outfitters and Greyhound, US Data and Marketing Association, US Department of Justice, Venmo, VeriFone, Verizon, Visa, Vocalink, WeChat, Wells Fargo, Wendy’s, Western Union, Which?, Whitepages Pro.

Data & Interactive Forecast

Juniper Research’s Online Payment Fraud forecast suite includes:
  • Forecasts for 8 Key Regions as well as 11 countries including:
    • Canada
    • China
    • Denmark
    • Germany
    • Japan
    • Norway
    • Portugal
    • Spain
    • Sweden
    • UK
    • USA
  • Fraud Transaction Value, Split by Device:
    • Mobile
    • Online
  • Fraud Transaction Value, Split by eCommerce Segment:
    • Digital Banking
    • Airline Ticketing
    • Remote Digital Goods Purchases
    • Remote Physical Goods Purchases
    • Digital Money Transfers
  • Fraud Detection & Prevention Service Revenue
  • Interactive Scenario Tool allowing user the ability to manipulate Juniper’s data for 10 different metrics.
  • Access to the full set of forecast data of 69 tables and over 9,000 datapoints.
Juniper Research’s highly granular interactive excels enable clients to manipulate Juniper Research’s forecast data and charts to test their own assumptions using the Interactive Scenario Tool; and compare select markets side by side in customised charts and tables. IFxls greatly increase clients’ ability to both understand a particular market and to integrate their own views into the model.

Full Research Suite


Full Research Suite

Online Payment Fraud full research suite comprises:

  • Online Payment Fraud Executive Summary PDF Report
  • Online Payment Fraud Deep Dive Strategy & Competition PDF Report
  • Online Payment Fraud Deep Dive Data & Forecasting PDF Report
  • Online Payment Fraud Interactive Forecast Excel Data
  • Quarterly PDF Report & Excel Data Updates
  • 12 months' access to Online Payment Fraud data updates in harvest

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Annual Service




Quarterly Updates

Latest market data forecasts and impact analysis. Delivered as PDF and interactive Excel

Apr 2019



Apr 2019



Apr 2019




Research Details

Steffen Sorrell
Fintech & Payments
8 Key Regions - includes North America, Latin America, West Europe, Central & East Europe, Far East & China, Indian Subcontinent, Rest of Asia Pacific and Africa & Middle East
Canada, China, Denmark, Germany, Japan, Norway, Portugal, Spain, Sweden, UK, USA

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