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Digital Money Transfer & RemittancesOverviewJuniper Research's Digital Money Transfer & Remittances research suite offers an exhaustive, independent assessment of both the domestic and international digital markets.

The research explores the best practice for service deployment, identifies the optimal markets for growth, assesses key player capabilities and provides the most in-depth forecasts across a range of key metrics. The research includes an analysis of the long term implications of, and strategic recommendations for:
  • Mobile & Online Domestic Money Transfer
  • Mobile & Online International Money Transfer & Remittances

Key Features

  • Sector Dynamics: Provides an in-depth evaluation of the digital money transfer ecosystem, highlighting adoption across key segments:
    • Mobile Domestic Money Transfer
    • Online Domestic Money Transfer
    • Mobile International Money Transfer & Remittances
    • Online International Money Transfer & Remittances
  • Trends & Disruptor Assessment: Strategic analysis of the key digital banking trends and market disruptions, including the emergence of blockchain technology, future of social payment apps such as Apple Pay Cash and the impact of real-time card-based push payments.
  • Interviews with leading players across the money transfer and commerce value chain:
    • Amdocs
    • eServGlobal
    • HomeSend
    • Mahindra Comviva
    • Mastercard
    • PayPal
    • TransferTo
    • Visa
  • Juniper Leaderboard: Key money transfer and remittance platform vendor capability and capacity assessment, together with our Leaderboard positioning matrix.
  • Juniper Positioning Index: Analyses leading global mobile money players and digital remittance providers to evaluate their respective positioning in the digital innovation, service offering and agility roadmap.
  • Leading Player Analysis: Market disruption by digital players, strategies and market share for leading international remittance and mobile money players.
  • Benchmark Industry Forecasts: Provided for the size and growth of the domestic and international money transfer sectors, including user adoption and transaction values:
    • Domestic: split by 8 key regions, by 15 national markets and by 8 mobile money transfer types.
    • International: split by 8 key regions, by 10 national markets and by 2 mobile money transfer and remittance types.

Key Questions

  1. Who are the key players disrupting the digital money transfer landscape? Will they remain profitable?
  2. How will Apple, Google, and Facebook disrupt the domestic money transfer market?
  3. What key trends are shaping the growth of the mobile money and international remittances market today?
  4. How is international money transfer and remittances gaining traction in mobile?
  5. What is the service provider opportunity for money transfer and remittances?

Companies Referenced

Interviewed: Amdocs, eServGlobal, HomeSend, Mahindra Comviva, Mastercard, PayPal, TransferTo.
Profiled: Amdocs, eServGlobal, Huawei, Infosys EdgeVerve, Interac, Mahindra Comviva, Mastercard, OBOPAY, PayPal, Telepin Software, TransferTo, Visa.
Case Studied: Bill & Melinda Gates Foundation, HomeSend, Visa.
Abra, Acision Innovation Network, Acxsys Corporation, Advanced Technology Solutions, Adyen, African Banking Corporation, AfroCoin, ALDI, Alibaba, Allianz, Allstate Insurance, Alternatifbank, Amazon, Ant Financial, Apple, AsiaHawala, ASX (Australian Securities Exchange), Atlas Mara, Axis Bank, Azam Group, Azimo, Banco do Brasil, Bancolombia, Bank of America, Bank of Ghana, Bank of Montreal, Banque Atlantique, BBVA, Bharti Airtel, BICS, bKash, BRAC Bank, Braintree, BSNL, Canadian Western Bank, CGAP, Chain, Chase, CIBC, Circle, Cisco Systems, Citibank, Commerce Bank, Crosslake Technologies, Currencycloud, Desjardins, DiGi, Digicel, Digital Currency Group, Discover Financial Services, du, Dwolla, Early Warning, Easypaisa, eBay, Ecobank Ghana, EcoCash, Emirates NBD, EMVCo, Equitel Money, Equity Bank, Ericsson, Etisalat, Euronet, Facebook, FCA (Financial Conduct Authority), Feeding America, Fidor, Finca, Finja, First Calgary Financial, FIS, Fiserv, FNB eWallet, Globe, Goldman Sachs, Google, Grab, GraceKennedy Money Services, Grameenphone, Green Dot, GSMA, Hand2Hand, Heritage Bank, HPB, HSBC, Hyperledger, Hyperwallet, IBM, ICICI Bank, IFAD, Ignite Racing, ING, Ingo Money, InstaREM, International Finance Corporation, Jack Henry & Associates, Japan Exchange Group, JazzCash, JSC Mobile Finance, KEB Hana, KICB ELSOM, Klarna, KnowNow, Kopo Kopo, Kotak Mahindra Bank, LHV Bank, Libro Credit Union, London Stock Exchange, Lyft, MallforAfrica, Maroc Telecom, Mascom Wireless, Maxis M‑Money, Meeting Maker, Millicom, Mobikash, MobiKwik, Mobile Money Guyana, Modern Times Group, ModusBox, Money in Motion, MoneyGram, MTN, myCFO, N26, nanopay, NASA, NASDAQ, National Bank of Oman, Netscape, Omidyar Network, OnDeck, One97 Communications, Ooredoo, Orange, Orbiscom, Particle Code, Paul Merchants, PayMaya, Payscout, Paytm, PayU, PBoC (People’s Bank of China), Plaxo, Prabhu Money Transfer, R3, RakBank, Rakuten, RBC, RCBC, Remit2India, Remitly, Ria, Ripple Labs, Roshan, SADC Bankers Association, Safaricom, Samsung, Scotiabank, Senditoo, Sennari, Shinhan Bank, Skype, Slack, Software Group, Somtel, Square, SSX (Sydney Stock Exchange), Standard Chartered Bank, Starling Bank, State Bank of India, Strex, Stripe, Tameer Bank, Tangerine Bank, TD, Tech Mahindra, Tele2, Telecel, Telenor, Tencent, TerraPay, Tez, Thomas H Lee Partners, Tigo, T-Mobile, Transcorp International, Transfast, TransferWise, True Move, UAE Exchange, Uber, UNCDF, UNICEF, Union Bank, UnionPay, United Arab Bank, United Bank of Africa, United Overseas Bank, Utiba Mobility, Valyou, Vantiv, Venmo, Viasat, Viber, Viettel, VocaLink, Vodafone, Volaris Group, WeChat, Weizmann Forex, Wells Fargo, Western Union, Wing Money, Wirecard, World Bank, Worldpay, WorldRemit, WSBI, XE, Xoom, XpressMoney, YES Bank, Zain, Zelle, Zolotaya Korona.

Data & Interactive Forecast

The Digital Money Transfer & Remittances suite includes:
  • Data splits for:
    • Mobile Domestic Money Transfer
    • Mobile International Money Transfer
    • Online Domestic Money Transfer
    • Online International Money Transfer
  • Mobile Money Transfer & Remittance splits by 8 Transaction Types:
    • Bulk Disbursement
    • Cash-in
    • Cash-out
    • Domestic Airtime Top Up
    • Domestic P2P Remittance
    • International Airtime Top Up
    • International P2P Remittance
  • New forecasts for Apple Pay Cash adoption and transactions.
  • Splits by 8 key geographical regions and by 9 key markets:
    • US
    • Canada
    • Denmark
    • Germany
    • Norway
    • Portugal
    • Spain
    • Sweden
    • UK
  • Plus additional 6 markets for mobile money transfer & remittances:
    • Kenya
    • Mexico
    • Nigeria
    • Philippines
    • Saudi Arabia
    • Tanzania
  • Interactive Scenario tool allowing user to manipulate Juniper’s data for 28 different metrics.
  • Access to the full set of forecast data of over 100 tables and 12,500 data points.
Juniper Research’s highly granular interactive Excels enable clients to manipulate Juniper’s forecast data and charts to test their own assumptions using the Interactive Scenario Tool and compare select markets side by side in customised charts and tables. IFxls greatly increase clients’ ability to both understand a particular market and to integrate their own views into the model.


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Updated quarterly, this market leading research from Juniper provides an in-depth analysis of the trends shaping the digital money transfer and remittances space today. Including evaluations of both the optimal markets for mobile money development, and of best practice for stakeholders across the value chain, it is required reading for any player seeking to maximise their opportunity within the money transfer arena.
  • Executive Summary & Core Findings (PDF)
  • Deep Dive Strategy & Competition (PDF)
  • Deep Dive Data & Forecasting (PDF & Excel)
  • Quarterly Updates
  • Juniper Insights (weekly publication)
  • Quick Guides

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Research Details

Nitin Bhas
Digital Money Transfer & Remittances
8 Key Regions - includes North America, Latin America, West Europe, Central & East Europe, Far East & China, Indian Subcontinent, Rest of Asia Pacific and Africa & Middle East
Canada, Denmark, Germany, Kenya, Mexico, Nigeria, Norway, Philippines, Portugal, Saudi Arabia, Spain, Sweden, Tanzania, UK, USA

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