Mobile & Online Remote Payments for Digital & Physical Goods

Mobile & Online Remote Payments for Digital & Physical Goods: Opportunities, Pain Points & Competition 2019-2024

Juniper Research’s latest Mobile & Online Remote Payments research provides a critical view of the global mobile payments market size; discussing the latest trends and assessing pain points in the remote payments landscape. Additionally, the mobile payments report provides an in-depth analysis of how traditional ‘bricks-and-mortar’ retailers are boosting their online and offline solutions through omnichannel approaches.

The mobile payments trends research also provides detailed industry benchmark forecasts for mobile and online goods purchases; incorporating the entire device base with goods purchased on different devices such as smartphones, desktop PCs and other connected devices.

This research suite includes:
  • Deep Dive Strategy & Competition (PDF)
  • Deep Dive Data & Forecasting (PDF & Excel)
  • Executive Summary & Core Findings (PDF)
  • 12 months' access to harvest online data platform


Key Features

  • Market Dynamics: Detailed analysis of the key trends shaping the remote payments ecosystem, including:
    • The emergence of disruptors such as Blockchain, IoT and AI
    • The rise of online fraud
    • Alternative payment options
    • Consolidation in the payment processor space
  • Pain Point Analysis: In-depth assessment of pain points for merchants and consumers; discussing key areas such as regulatory compliance, fraud and security, ease of use and the changing nature of retail.
  • Retailer Positioning Index: Assessing the online/integrated strategies of, and opportunities for, 25 leading retailers across North America, Europe and Asia with an historic focus on brick-and-mortar storefronts.
  • Interviews with leading players across the digital payments ecosystem, including:
    • BioCatch
    • Credorax
    • FIS
    • Fiserv
    • Gemalto
    • Paysafe
    • RAS
    • Stripe
  • Vendor Profiles & Leaderboard: Key player capability and capacity assessment, together with Leaderboard vendor positioning for 16 payment processing providers, including:
    • 2Checkout
    • Adyen
    • Amazon Pay
    • CyberSource
    • Dwolla
    • FIS
    • Fiserv
    • Payline Data
    • PayPal
    • PaySafe
    • Sage Pay
    • Shopify
    • Square
    • Stripe
    • Trustly
    • WePay
  • Benchmark Industry Forecasts: Includes forecasts for mobile and online digital and physical goods sales split by country, region and device, along with forecast revenues for payment gateways and sales via OEM Pay.

Key Questions

  1. What dynamics are disrupting the remote and online payments market?
  2. What are the main pain points in the remote and online payments market? How can merchants address these?
  3. Which traditional ‘bricks-and-mortar’ retailers are the most innovative in the online space?
  4. From what devices are physical and digital goods being purchased in 2019, and how will this evolve in the next five years?
  5. How much will the remote payments for digital and physical goods market be worth by the end of the year and how much will it be worth by 2024?

Companies Referenced

Companies Referenced
Interviewed: BioCatch, Credorax, First Data, FIS, Fiserv, Gemalto, a Thales Company, PaySafe, PM Connect, RSA, Stripe.
Profiled: 2Checkout, Adyen, Amazon Pay, CyberSource (Visa), Dwolla, FIS, Fiserv, Payline Data, PayPal, PaySafe, Sage Pay, Shopify, Square, Stripe, Trustly, WePay.
Case Studied: Credorax, IOTA Foundation.
Included in Retailer Positioning Index: Aeon, Albertsons Companies, Alhold Delhaize, Best Buy, Carrefour, Groupe Casino, Ikea, Inditex, John Lewis Partnership, Kroger, Loblaw, Lowe’s, LVMH, Marks & Spencer, Metro AG, Morrisons, Sainsbury’s, Sun Art Retail, Target, Tesco, The Home Depot, Walgreens Boots, Walmart, Westfarmers, Woolworths Ltd.
Mentioned: ABBYY, Absolute Software, ACI Worldwide, Agoda, Airbnb, Alibaba, Allegacy Federal Credit Union, Alpha Fintech, Amadeus, Amazon, American Express, American Tourister, Americart, Apax Partners Worldwide, Apple, Argos,, Auchan, Authorize.Net, Avangate, Avast, Axiata Group Berhad, Bakkt, Bank Liberty, Barclaycard, Bare Necessities, Bento for Business, BigCommerce, Bill & Pay, Bitdefender, BluePay, Boltmade,, Borden, Braintree, CardConnect, CardinalCommerce, Caviar, Cegid, Cellulant, Central Bank, Century Payments, CheckFree, China Mobile, China Telecom, China Central Bank, Classy, ClearCommerce, Clover Network, Collector, Commerce Application, Conforama, Constant Contact, CrossView, Dailymotion, Deezer, Deliveroo, Delta Card Services, DocuSign, DoorDash, Dutch National Bank, eBay, eBlox, Ecwid, Eloquent Labs, EMVCo, Energy Web Foundation, Entrees On-Trays, Envoy, Ernst & Young, Ethoca, Etisalat, Etsy, Eventzilla, Evernote, Expedia, Facebook, FCA (Financial Conduct Authority), Federal Reserve Bank of San Francisco, FleetCor, Flexa, foxycart, Francisco Partners, Future Shop, Giesecke+Devrient, Github, GoDaddy Online Store, GoFundMe, Goldman Sachs, Google, Grab, Grand Junction, GSMA, GuestPoint, Handshake, HCL, HealthCare First Credit Union, Horizon Investments, HP, Humble Bundle, Hyperledger, Hyperwallet, IBM, iDeal, Idemia, Income Access, Indiegogo, Infusionsoft, Ingenico, Interac Debit on Mobile, Intuit, iPayment, iZettle,, Jet Cooper,, JP Morgan Chase, Kaspersky Lab, KDDI, Kentico, KFC, Kickstarter, Klarna, KLM, Lightning Network, Lush, Lyft, Magento, Mango, Mastercard, Merchants’ Choice Payment Solutions, Microsoft, ModCloth, Moosejaw, Morpho, Motionwerk GmbH, myFICO, NBT Bank, Netcetera, NETELLER, Netflix, Netpay, NetSuite, New York Community Bank, O’Neill, Oberthur, Ocado, Official Payments, Ooredoo, OpenCart, OpenTable, Oracle, Orange, oscommerce, Overstock, Paydiant, Paystack, PayWithMyBank, Payworks, Pineapple Payments, Plaid, Popmoney, Portland Local 8 Federal Credit Union, Postmates, PrestaShop, Qoins, Rackspace, Raketech, Rakuten, RBS (Royal Bank of Scotland), Retail Pro, RH (Restoration Hardware), RT-Mart, Salesforce, Santander, SAP, SapientNitro, Schneider Electric, ScoreCard, Select Start Studios, Sephora SEA Digital, Shoebuy, ShoppingGives, ShopWare, ShopWired, Sift Science, Simility, Singapore Airlines, Skrill,, Snapchat, Social Capital Hedosophia Holdings, Software AG, Spire Payments, Spotify, Squarespace, Staley Credit Union, Starbucks, Subway, SunGard, Swift Financial, Tata Teleservices, Telefónica, Telenor, Telstra, Tencent, The Guardian, The North Face, The Raiden Network, The Stars Group, Tiffany & Co, Tiny Hearts, TIO Networks, Touchtech Payments, Treatwell, UATP, Uber, Unicef, UnionPay, VALID, Vantiv, Vend, Venmo, Verifone, Versace, VimpelCom, Visa, Volkswagen, Volusion, W3C Consortium, Waitrose, WeChat, Wix, Woo Commerce, WordPress, Worldpay, WP EasyCart, X-Cart, Xero, Xoom, Yahoo, Yespay, YouCaring, YouTube, Zelle, Zen Cart.

Data & Interactive Forecast

Juniper Research’s Remote Payments for Digital & Physical Goods forecast suite includes:
  • 5-year benchmark forecasts for key metrics by 8 key regions and 9 country level splits including:
    • Canada
    • China
    • Germany
    • Norway
    • Portugal
    • Spain
    • Sweden
    • Japan
    • South Korea
    • UK
    • US
  • Service User Adoption:
    • Unique Remote Physical Goods Purchasers
    • Unique Remote Digital Goods Purchasers
    • Proportion of Adult (Aged 15+) Population Purchasing Remote Physical & Digital Goods
  • Remote Physical Goods Market:
    • Total Transaction Volume
    • Average Transaction Value
    • Total Transaction Value
    • Apple Pay/Android Pay Transaction Volume
    • Apple Pay/Android Pay Transaction Value
    • Splits According to Mobile Devices and PCs/Laptops
    • Payment Gateway Revenues
  • Remote Digital Goods:
    • Total Transaction Volume
    • Average Transaction Value
    • Total Transaction Value
    • Apple Pay/Android Pay Transaction Volume
    • Apple Pay/Android Pay Transaction Value
    • Splits According to Mobile Devices, PCs/Laptops & Other Connected Devices
  • Access to the full set of forecast data of 84 tables and over 11,000 datapoints.
  • Interactive Excel Scenario tool allowing the user the ability to manipulate Juniper Research’s data for 12 different metrics.
Juniper Research’s highly granular IFxls (Interactive Forecast Excels) enable clients to manipulate Juniper Research’s forecast data and charts to test their own assumptions by using the Interactive Scenario Tool and compare select markets and sectors side by side in customised charts and tables. IFxls greatly increase clients’ ability to both understand a particular market and to integrate their own views into the model.

Mobile & Online Remote Payments for Digital & Physical Goods Full Research Suite


Full Research Suite

Mobile & Online Remote Payments for Digital & Physical Goods full research suite comprises:

  • Mobile & Online Remote Payments for Digital & Physical Goods Executive Summary PDF Report
  • Mobile & Online Remote Payments for Digital & Physical Goods Deep Dive Strategy & Competition PDF Report
  • Mobile & Online Remote Payments for Digital & Physical Goods Deep Dive Data & Forecasting PDF Report
  • Mobile & Online Remote Payments for Digital & Physical Goods Interactive Forecast Excel Data
  • Quarterly PDF Report & Excel Data Updates
  • 12 months' access to Mobile & Online Remote Payments for Digital & Physical Goods data updates in harvest


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Research Details

Juniper Research
Morgane Kimmich
Fintech & Payments
8 Key Regions - includes North America, Latin America, West Europe, Central & East Europe, Far East & China, Indian Subcontinent, Rest of Asia Pacific and Africa & Middle East
Canada, China, Germany, Japan, South Korea, Norway, Portugal, Spain, Sweden, UK, USA