Direct Carrier Billing

Direct Carrier Billing: Future Market Outlook & Emerging Opportunities 2020-2025

Juniper Research’s latest Direct Carrier Billing report provides an in-depth analysis into the key benefits to be derived from carrier billing deployments, challenges to achieving mass adoption in both existing and newer user cases, and strategies employed by leading carrier billing platforms. Readers will gain an understanding of the core drivers, constraints and trends which are aligned with strategic recommendations on how to capitalise on a growing carrier billing market.

The research contains industry benchmark forecasts, at both national and regional level, for purchases monetised via carrier billing, including digital content, ticketing, gambling and physical goods.

This research suite includes:
  • Deep Dive Strategy & Competition (PDF)
  • 5-Year Deep Dive Data & Forecasting (PDF& Excel)
  • Executive Summary & Core Findings (PDF)
  • 12 months' Access to harvest Online Data Platform


Key Features

  • Carrier Billing Market Today: Analysis of leading players by transaction value.
  • Challenge Assessment: Focus on the scale of challenges to deployment and adoption, including fraud, risk management and revenue share.
  • Market Dynamics: Strategic analysis of the major trends and key debates in the billing space, including:
    • New opportunities in virtualised and physical goods payments
    • Storefront deployment status
    • Regulatory implications
  • Interviews with leading carrier billing providers, including:
    • Bango
    • Centili
    • DIMOCO
    • mGage
    • NTH Mobile
  • Vendor Profiles & Leaderboard: Key player capability and capacity assessment, together with Leaderboard vendor positioning for 13 carrier billing providers.
  • Benchmark Industry Forecasts: Includes forecasts for sales generated via carrier billing across key digital content sectors and new opportunities including ticketing, gambling and physical goods purchases, split by 11 national markets and 8 key regions.

Key Questions

  1. What are the emerging sector and regional opportunities for direct carrier billing vendors?
  2. Which are the leading carrier billing platforms in 2020?
  3. What revenue will operators generate from carrier billing over the next five years?
  4. What challenges are posed by new carrier billed opportunities in ticketing and physical goods purchasing?
  5. What are the implications of PSD2 and other key legislation for carrier billing?

Companies Referenced

Interviewed: Boku, Centili, Digital Virgo, DOCOMO Digital, Fortumo, SLA Digital, telecoming

Included in Juniper Research Leaderboard: Docomo Digital, MessageCloud, Centili (Infobip), Bango, Boku, DIMOCO, Fortumo, telecoming, Digital Virgo, Infomedia, SLA Digital, NTH Mobile

Mentioned: Adyen, AE Tolls, Alcatel-Lucent, Alipay, Alitibbi, Amaze, Amazon, Anghami, Apple, AT&T, Audiens, AWA Co, Axiata, Azoomee, Badoo, Beflirty, beIN, Bharti Airtel, BlackBerry, Bouygues Telecom, Busuu,, Cray Communications, Danal, DAZN, Deezer, Deutsche Telekom, du, EA, Eastman Kodak, EasyPark, EE, Emirates Digital Wallet, EMVCo, EnergyBet, Entel, Epic Games, Etisalat, Facebook, Feibra, Gameloft, General Motors, Global Collect, Globe, Google, GrabPay, Greycroft, Gulf Cooperation Council,, Hungama Digital Media, Iflix, Intel, iTaxi, Juvo, Kinguin, KJM (Kommission für Jugendmedienschutz), Krabi, Kushki, Kyivstar, LevelUp, LINE Pay, Lookout, Lucent,, Mask, McAfee, Mediaset, Merrill Corp, Microsoft, Milan City, MobiFone,  Mobi Solutions, Mpulse, M-Tel, MTN, Neff Corp, NBA, Neomobile, Netflix, NFL, NHN Corp, Nokia, NTT, O2, OLX, Olympique de Marseilles, OnStar, Ooredoo, Orange, Paris Saint-Germain, PayPal, PayTM, QVO, Rakuten, Real Madrid, RGK Mobile, Riot, Rogers Wireless, Samsung, Schibsted, Singtel, Smarcom AG, Smule, SoftBank, Sony, Sorenson Communications, Spotify, Sprint, Square, Sun Mobile, Swisscom, Telcel, Telefónica, Telenor, Telus, Tembec Corp, Tempo, Tencen, Text2Pay, T‑Mobile, TrueMove H, Tunisie Telecom, Turkcell, Universal, University of Tartu, University of Tokyo, University of Wisconsin, Valve, Velocix, Verizon, Viettel Group, VIPnet, Visa, Vivial,  Vodacom, Vodafone, VTC Pay, Wargaming, WeChat Pay, Western Union, WorldPay, WWE, YouScribe, Zain, WeChat Pay, Zin Kuwait



Data & Interactive Forecast

Juniper Research provides forecasts for the Direct Carrier Billing that showcase key data findings, broken down by global regions. In addition, the report provides explanation and assumptions behind the market growth. An interactive Excel provides raw data split by digital content type, physical goods purchases, gambling and ticketing, together with operator revenue from each purchase type. Analysis tools enable users to create custom charts for specific markets or sectors.

Juniper Research’s Direct Carrier Billing forecast suite includes forecasts for total spend over direct carrier billing and total operator-billed direct carrier billing revenue shares:
  • Total Digital Content Billed Via Carrier Billing, split by:
    • Games
    • Video Content
    • Music
    • ePublishing
    • Lifestyle Content
  • Total Virtualised/Physical Goods Payments Via Carrier Billing, split by:
    • Ticketing
    • Gambling
    • Physical Goods Purchases
  • Splits for 8 Key Regions and 18 Key Markets:
    • Brazil
    • Canada
    • China
    • Denmark
    • Germany
    • India
    • Japan
    • Kenya
    • Mexico
    • Norway
    • Philippines
    • Portugal
    • Saudi Arabia
    • South Korea
    • Spain
    • Sweden
    • UK
    • US
  • Interactive Scenario Tool allowing users to manipulate Juniper Research’s data for over five different metrics
  • Access to the full set of forecast data of over 50 tables and over 9,900 datapoints
  • Download a summary of the forecasts above, or request a detailed list of every table and chart via
Juniper Research’s highly granular IFxls (Interactive Forecast Excels) enable clients to compare select markets side by side in customised charts and tables, greatly increasing clients’ ability to understand a particular market.


Direct Carrier Billing Full Research Suite


Full Research Suite

Direct Carrier Billing full research suite comprises:

  • Direct Carrier Billing Executive Summary PDF Report
  • Direct Carrier Billing Deep Dive Strategy & Competition PDF Report
  • Direct Carrier Billing Deep Dive Data & Forecasting PDF Report
  • Direct Carrier Billing Interactive Forecast Excel Data
  • 12 months' access to Direct Carrier Billing data updates in harvest - find out more

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Research Details

Juniper Research
Sam Barker, Andrew Knighton
Fintech & Payments
8 Key Regions - includes North America, Latin America, West Europe, Central & East Europe, Far East & China, Indian Subcontinent, Rest of Asia Pacific and Africa & Middle East
Brazil, Canada, China, Denmark, Germany, India, Japan, Kenya, South Korea, Mexico, Norway, Philippines, Portugal, Saudi Arabia, Spain, Sweden, UK, USA