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Contactless PaymentsOverviewJuniper’s latest research on Contactless Payments provides the most comprehensive research available today. It assesses how the dynamics of the ecosystem continue to be disrupted; analysing contactless wallet and infrastructure deployments, and also the future role of vendors, banks and network operators. The research provides an extensive analysis of the opportunity for mobile wallets, sizing the positioning and future scope for key OEM-Pay services, including:
  • Apple Pay
  • Google Pay
  • Samsung Pay
  • Other OEM-Pay (Fitbit Pay, Garmin Pay, Huawei Pay, Xiaomi Pay)
The research suite also includes industry benchmark forecasts for contactless card and mobile wallet purchases (volume and value).
The research covers:
  • Contactless Payment Cards
  • Contactless Mobile & Wearable Retail Payments
  • NFC Ticketing & Coupons
This research suite comprises:
  • Deep Dive Strategy & Competition (PDF)
  • 5 Year Deep Data & Forecasting (PDF & Excel)
  • Executive Summary & Core Findings (PDF)


Key Features

  • Sector Dynamics: Provides an in-depth evaluation of the contactless payment ecosystem, highlighting developments across the key segments of:
    • Contactless Payment Cards & POS Infrastructure
    • Contactless Mobile Retail Payments
      • OEM-Pay Wallets
      • HCE-enabled Wallets
      • MNO-controlled SE Wallet Services
      • FeliCa Wallets
    • Smart Wearable Retail Payments
    • Mobile NFC Ticketing
    • Mobile NFC Coupons
  • OEM-Pay Market: Analysis and a 5 year forecast suite for key contactless wallet adoption, including:
    • Apple Pay
    • Samsung Pay
    • Google Pay
    • Other OEM-Pay (Fitbit Pay, Garmin Pay, Huawei Pay, Xiaomi Pay)
  • Interviews: With leading players across the contactless payments, ticketing and couponing value chain, including:
    • FitPay
    • Gemalto
    • Giesecke+Devrient
    • Mastercard
    • IDEMIA
    • Kerv Wearables
    • Rambus
    • Visa
  • Benchmark Industry Forecasts: Provided for the size and growth of the contactless payments, ticketing and coupons market including active users, transaction volumes and values.
  • Juniper Leaderboard: Key player capability and capacity assessment, together with our Leaderboard positioning matrix:
    • Carta Worldwide
    • FitPay
    • G+D Mobile Security (Giesecke+Devrient)
    • Gemalto
    • Goldpac
    • HID Global
    • IDEMIA
    • Inside Secure
    • Kona I
    • Mozido
    • NBS Technologies
    • Netcetera
    • Rambus
    • Wirecard

Key Questions

  1. What effect will the deployment of Apple Pay, Samsung Pay and Google Pay wallets have on wider consumer adoption? How will the other OEM-Pay wallets challenge these leading players?
  2. Which markets continue to demonstrate the strongest adoption of contactless payment cards? Which emerging markets are leading consumer adoption?
  3. How will the development of HCE-based contactless wallets impact on other wallets? What is the future for HCE-based contactless players including leading banks and PayPal?
  4. Which markets will have the strongest growth in mobile contactless transactions over the next 5 years, and why?
  5. What is the impact of contactless payments on ticketing and what progress has been made by key stakeholders?

Companies Referenced

Interviewed: FitPay, G+D Mobile Security, Gemalto, IDEMIA, Kerv Wearables, Mastercard, Rambus, Visa.
Profiled:. Carta Worldwide, FitPay, G+D Mobile Security, Gemalto, Goldpac, HID Global, IDEMIA, Inside Secure, Kona I, Mozido, NBS Technologies, Netcetera, Rambus, Wirecard.
Case Studied: Kerv Wearables, Mastercard, Visa.
Mentioned: 2degrees, 3D-ID, ABN AMRO, ACCC (Australian Competition and Consumer Commission), Adexe, Advanon, Afirme, Ai Holdings, Air Namibia, Airtel, Allianz, AlliedWallet, Amazon, American Express, ANZ, Apple, Arbejdernes Landsbank, Arjo Systems, Armani, ASSA ABLOY, Association of Local Banks, Savings Banks and Cooperative Banks in Denmark, Asus, AT&T, BAB (Bendigo and Adelaide Bank), Bally, Bank of America, Bank of China, Bank of Montreal, Bank of Moscow, Bankwest, Barclays, BBPOS International Limited, BBVA, Belfius, Bell, Best Buy, BOKIS partnership, Bradesco Claro, Broadcom, Burberry, Busk, Calypso Networks Association, Canadian Bankers Association, Carrefour, Chase Bank, China Telecom, Chopt, Chunghwa Telecom, Church of England, Church of Scotland, Cisco, Citi, , NET Networks, Commonwealth Bank, Coodon, Cooperative Financial Network, Cowboy Chicken, Credit Agricole, Cubic Transportation Systems, D&G, de Volksbank, Dealspotr, Dearborn Market, Deutsche Bahn, Deutsche Bank, Digicon, Discover, Disney, DS Automobiles, Easypaisa, Econet, EE, EMVCo, Epesi Technologies, Ericsson, Erste Bank, FedEx, Ferratum, FIDO Alliance, Fifth Dimension, Finnet Indonesia, Fitbit, Follie Follie, Fortress, Funkwerk AG, Gameforge, Garmin, German Savings Bank Association, GlobalPlatform, Google, GSMA, Guess, H&M, Hana Bank, HBO, HDFC Bank, HP, HTC, Huawei, Hubei Bank, Hulu, IBM, Indosat, Industrial Bank of Korea, Infineon, InfoScout, ING, Ingenico, Intel, Interac, ISO (International Organization for Standardization), iZettle, Java Card Forum, JCB, JCP Japan, JP Morgan Chase, Jyske Bank, Korea Exchange Bank, Korean Air, KPN, Kronaby, Kyivstar, La Caixa, la Madeleine, Las Vegas Monorail, LBS, LogicMark, Loro Piana, Mahindra Comviva, Mammut (Genting Cruise Lines), Masabi, McLEAR, Mennica Polska, Meontrust, Mercateo Unite, Mercury Security, Micron, Microsoft, Mizuho Bank, Mobey Forum, MobiWire, Mondaine, Moonrise, MStar, MTN, MUSEHEART, MyKronoz, NAB, National Bank of Poland, Nespresso, Netflix, Nets, Nexperts, Nike, Nonghyup Bank, NPCI (National Payments Corporation of India), NSPCC, NXP, NXT-ID, Nykredit Bank, O2, Olympus, Orange, OSPT Alliance, Parkmobile, Paycraft, PayLife Bank, Payments Canada, PayPal, peerTransfer, Pflanzen-Kölle, Playa Games, Potbelly Sandwich Shop, PriceRite, Proxama, PSI-PAY Ltd,, Quadrac, Qualcomm, Quickplay, Rabobank, Radius, Rakuten, RBI (Reserve Bank of India), Ridango, RNLI, Rogers, Royal Association for Deaf People, Samsung, Santander, SBI, SD Association, ServuS Romania, SES-imagotag, SIX Payment Services, SK Hynix, Sky, Smart Card Alliance, Smart Card Software, Smartlink, Smartran, Société Générale, Sodexo, Spar Nord Bank, Spark, Spire Payments, Spotify, ST Microelectronics, Standard Chartered, Starbucks, Suunto, Swatch, Sydbank, SypherMedia International, Taiwan Mobile Payment Consortium, Tatra Bank, Telcel, TeleClinic, Telefónica, Telenor, Telkomsel, TELUS, Texas Instruments, The Fresh Grocer, Tigo Mobile, Timex, T-Mobile, Tokenize, TransferWise, Transport for London, Travel Easy, TravelZoo, TriMet, UK Card Association, UniCredit Group, UnionPay, United Overseas Bank, UP, US Bank, UTA, Ventra, Verifone, Verizon, Virgin Media, Vodafone, Walmart, Wavecom, Wearatec, WeChat, Wells Fargo, Westpac, Wind-Up Labs, WiZink, Wizway, Woori Bank, Worldpay, Xiaomi, Yoox, Zelle.

Data & Interactive Forecast

Juniper’s Contactless Payments forecast suite includes:
  • Regional splits for 8 key regions, as well as 9 country level data splits for:
    • Australia
    • Canada
    • China
    • Denmark
    • Germany
    • Japan
    • Norway
    • Portugal
    • South Korea
    • Spain
    • Sweden
    • UK
    • US
  • Additional country level splits included for Contactless Cards:
    • France
    • Poland
    • Turkey
  • Country-level forecasts for NFC handset adoption by 36 countries (including China, France, Germany, India, UK, US and South Korea).
  • Segment splits by:
    • Contactless Payment Cards
    • Contactless Mobile Handsets
    • Smart Wearables
    • NFC Ticketing
    • NFC Coupons
  • Contactless payment service provider splits by:
    • Apple Pay
    • Samsung Pay
    • Google Pay
    • Other OEM-Pay
    • MNO-controlled SE Services
    • HCE-enabled Services
    • FeliCa
  • Interactive Scenario Tool allowing users to manipulate Juniper’s data for 20 different metrics.
  • Access to the full set of forecast data of more than 100 tables and over 15,000 datapoints.
Juniper Research’s highly granular interactive Excels enable clients to manipulate Juniper’s forecast data and charts to test their own assumptions using the Interactive Scenario Tool; and compare select markets side by side in customised charts and tables. IFxls greatly increase clients’ ability to both understand a particular market and to integrate their own views into the model.


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Research Details

Nitin Bhas
Contactless Payments
8 Key Regions - includes North America, Latin America, West Europe, Central & East Europe, Far East & China, Indian Subcontinent, Rest of Asia Pacific and Africa & Middle East
Australia, Canada, China, Denmark, France, Germany, Japan, South Korea, Norway, Poland, Portugal, Spain, Sweden, Turkey, UK, USA

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