Report Overview

Juniper Research’s latest Contactless Payments research offers a comprehensive and independent assessment of the current status of the market, including a detailed overview of the key regions and the development of contactless payments infrastructure.

It examines the key market drivers; covering the impact of the COVID-19 pandemic, as well as presenting a detailed analysis of the opportunities for contactless cards, mobile wallets and wearable payment devices. The research suite also includes industry benchmark forecasts for contactless cards, ticketing, wearable payment devices, mobile wallets and tokenisation.

The forecast covers key OEM Pay services including:

  • Apple Pay
  • Google Pay
  • Samsung Pay
  • Other OEM Pay (Garmin Pay, Huawei Pay, Xiaomi Pay)

The research covers:

  • Contactless Payment Cards
  • Contactless Mobile Retail Payments
  • Wearable Retail Payments
  • Mobile NFC Ticketing

This contactless report suite comprises:

  • Deep Dive Strategy & Competition (PDF)
  • 5-Year Deep Data & Forecasting (PDF & Excel)
  • Executive Summary & Core Findings (PDF)
  • 12 months' access to harvest online data platform
Key Market Statistics
Market size in 2021: $641.0bn
Market size in 2026: $2.7tn
2021 to 2026 CAGR: 33.10%

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Key Features

  • Sector Dynamics: Provides a detailed analysis of the contactless payment market; highlighting the drivers and challenges within the key segments of:
    • Contactless Payments – Market Status and Infrastructure
    • Contactless Payment Cards
    • Contactless Mobile Retail Payments
    • Wearable Payment Devices
    • NFC Ticketing
  • OEM Pay Market: Analysis and a 5-year forecast suite for key contactless wallet adoption, including:
    • Apple Pay
    • Samsung Pay
    • Google Pay
    • Other OEM Pay (eg Huawei Pay, Xiaomi Pay)
  • Interviews: With leading players across the contactless value chain, including:
    • Entersekt
    • G+D
    • IDEMIA
    • Thales
  • Benchmark Industry Forecasts: Includes forecasts for the size and growth of the contactless payments market, including ticketing, incorporating active users, transaction volumes and values.
  • Juniper Research Leaderboard: Key player capability and capacity assessment for 15 vendors, together with our Leaderboard positioning matrix:
    • Entersekt
    • G+D
    • Goldpac
    • HID Global
    • IDEMIA
    • Kona I
    • Mea Wallet
    • NBS Technologies
    • Netcetera
    • Payair
    • Pri-Num
    • Thales
    • Visa
    • Zwipe

Key Questions Answered

  1. What key trends are shaping the growth of the contactless payments market today?
  2. What impact has the COVID-19 pandemic had on contactless payments?
  3. What are the fastest-growing countries within the market and why?
  4. Which markets demonstrate the strongest adoption of OEM Pay and why?
  5. Who are the key vendors within the contactless/NFC payments market and how can they secure their market position?

Companies Referenced

Interviewed: Entersekt, G+D, IDEMIA, Thales.
Profiled: Entersekt, G+D, Goldpac Group, HID Global, IDEMIA, Kona I, MeaWallet, NBS Technologies, Netcetera, Payair, Pri-Num, DIGISEQ, Thales, Visa Inc, Zwipe.
Case Studied: Entrust.
Mentioned: Aberdeen FC, ABN Amro, absa, Access-IS, AFS, AI Holdings Corporation, Alipay, AllPay, Amazon, American Express, Amex, Android, Apple, Arab Financial Services, areeba, Arjo Systems, Asia Credit Card, ASSA ABLOY Group, Auka, Axis Bank, Banca Transilvania, Banco de Crédito del Perú, Bank of America, Bank of China, Bank of Cyprus, Barclays, BBVA, Beautiful Card Corporation, eskontakt LLC, Bitkom, BNP Paribas, Boursorama Banque, BPS-Sberbank, Capital One, Capitec, CardMatix, Chase, China Construction Bank, China Merchants Bank, China Mobile, China Securities Journal, China Union Pay, Cirilo Ayling SAIC, Citi, Clearhaus, Clemson University, Cornercard, Coutts, Crealogix, Credorax, Crossmatch, CRTM, Curve, CVS, Cybernetica, Cybersource, DANA, De La Rue, Decta, Delhi Metro Rail Corporation, Deliveroo, Deutsche Bank Wespac, Deutsche Kreditbank AG, Diners Club International, Discover. DKB, Dresscode Shirts, Dynata, EMVCo Associates, Europay, European Commission, FeatureSpace, Fidesmo, Fingerprint Cards, First National Bank, Fitbit, Flywallet, Fortress Identity, Garmin, Gemalto, German Postbank, Girocard, Global ATM Alliance, Global Processing Services, GoCab, Gojek, Google, Gran Terminal Nacional de Transporte, Halbank, Hanseatic Bank, Hellenic Bank, Helsinki Regional Transport, HPS, HSBC, Huawei, HydrantID, HypoVereinsbank, IBA Group, ICBC, iDEAL, Idekapital Fund 1, IdenTrust, IDEX Biometrics, Inkript, Invuo Technologies, ISVWorld News, iZettle, JCB, JPMorgan Chase, Julius Bär, Just Eat, K Wearables, Kamps, KBC Bank, KL HI-TECH, Kona M, Kroger, Laks, LG, LH Pank, LINK, Littlepay, Liveo Research, London Underground, Masabi, Masria Digital Payments, Mastercard, Masterpass, MatchMove, Mercado Pago, Metro Rio, Metrolinx, Microsoft, Milan Metro, Mobeewave, Modulr, Moka, Mondaine, Monese, Monetary Authority of Singapore, Mountain America Credit Union, M-PESA, MTG.Co, MYPINPAD, N26, National Association of German Cooperative Banks, Nedbank, New York Metropolitan Transportation Authority, Nexperts, NICE Actimize, Nike, NJ TRANSIT, Nottingham City Transport , Nova Bank, NuData Security, NXP Semiconductors, Nysse, O.Vision, OCBC Bank, Olympic, OVO, Pannovate, Payair, PayByFace SRL, Paynetics, PayPal, Paytm, PCI Security Standards Council, People’s Bank of China, Philippine National Bank, PhonePe, Ping an Bank, PIX, Placard, Plaid, Pluscard, Privat Bank, Publicenter, Purewrist,, Raiffeissen Bank Bosnia, Rakuten, Rambus, Reserve Bank of India, Resurs Bank, Revolut, RuPay, SadaPay, Samsung, Saudi Arabia Monetary Authority, Scotiabank, Seamless Distribution Systems, Semiconductor Industry Association, Singapore Land Transport Authority, SIX Group, SL, Smart Payment Association, Smart Technology Services, Societe Generale, Square, Standard Chartered Bank, Starbucks, State Bank of India, STC, Storstockholms Lokaltrafik, Swatch, Swedbank, Tappy Technologies, Target, TBC Bank, TCS BaNCS, Temenos, Teros, The Deutsche Bundesbank, The White Label Alliance, Ticketek, Tink, Tinkoff Group, Toppan Forms Card Technologies, Translink, Transport for London, Transport for New South Wales, Trenord, TSMC, TVV lippu- ja maksujärjestelmä Oy, Twisto, TymeBank, UK Treasury, Unibank, Unicredit Bank Romani, UnionPay, Universo, VeriTech, Visa, Viva Wallet, Vopy, VTB Bank, W2 Global, Walgreens, Walmart, Watchdata Technologies, WeChat, Wells Fargo, Western Union, Wise, Wisecard, Wizway, Xiaomi, Yoyo Wallet, Zapper.

Data & Interactive Forecast

Juniper Research’s Contactless Payments data suite includes:
  • Segment splits by:
    • Contactless Payment Cards
    • Contactless Mobile Payments
    • Wearable Payment Devices
    • NFC Ticketing
    • Contactless Tokenisation
  • Mobile payment service provider splits by:
    • Apple Pay
    • Samsung Pay
    • Google Pay
    • Other OEM Pay
    • MNO-controlled SE Services
    • HCE-enabled Services
    • FeliCa
  • Interactive Scenario Tool allowing users to manipulate Juniper Research’s data for 10 different metrics.
  • Access to the full set of forecast data of more than 90 tables and over 21,000 datapoints.
  • Geographical splits: 25 countries
  • Additional country-level splits included for Contactless Cards:
    • Turkey
  • Additional country-level splits included for NFC Handset Adoption:
    • Austria
    • Bahrain
    • Belgium
    • Czech Republic
    • Indonesia
    • Malaysia
    • New Zealand
    • Philippines
    • Qatar
    • Russia
    • Slovakia
    • Taiwan
    • UAE

Harvest: Our online data platform, harvest, contains the very latest market data and is updated throughout the year. This is a fully featured platform enabling clients to better understand key data trends and manipulate charts and tables, overlaying different forecasts within the one chart - using the comparison tool. Empower your business with our market intelligence centre, and get alerted whenever your data is updated.

Interactive Excels (IFxl): Our IFxl tool enables clients to manipulate both forecast data and charts, within an Excel environment, to test their own assumptions using the Interactive Scenario Tool and compare selected markets side by side in customised charts and tables. IFxls greatly increase a clients’ ability to both understand a particular market and to integrate their own views into the model.

Forecast Summary

Global contactless card transaction values will reach $2.5 trillion in 2021, from $1.7 trillion in 2020, with cards retaining the majority share of overall contactless transaction values at 79% in 2021. The pandemic has significantly accelerated an existing contactless card usage trend, and these value increases will be sustained beyond 2021 and into the future. The report identified that market growth has already been catalysed by increased contactless card use in previously underdeveloped markets such as the US and Germany, and that this shift will be permanent.
  • In the US, the pandemic has now driven contactless card payments to the forefront in a market where they were burgeoning. Juniper Research anticipates that the US will see transaction value growth of 136% between 2020 and 2021, with major US retailers rolling out contactless acceptance and consumers enjoying the added convenience offered by touch free card payments. Consequently, the US is anticipated to see further growth of almost 300% over the next five years.
  • Markets such as Germany have seen an unprecedented shift towards contactless cards in the past 18 months, with 500% growth in transaction values between 2019 and 2021. These transaction value increases fit in with the growing importance of cashless payments as identified by the Deutsche Bundesbank and findings by Visa indicating that German payment preferences are increasingly turning to contactless payments. This shift has severely diminished the role of cash and created significant opportunities for card issuers to gain market share

Contactless Payments Full Research Suite


Full Research Suite

  • Executive summary report (pdf)
  • Deep dive strategy & competition report (pdf)
  • Market data, forecasts and analysis report (pdf)
  • Market data, forecasts and interactivity (xls)
  • Quarterly updates to market data & forecasts (pdf, xls)
  • harvest market data platform (12 months’ online access) - find out more

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Research FAQs

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Research Details

Juniper Research
Susannah Hampton
Fintech & Payments
8 Key Regions - includes North America, Latin America, West Europe, Central & East Europe, Far East & China, Indian Subcontinent, Rest of Asia Pacific and Africa & Middle East
Argentina, Australia, Brazil, Canada, China, Colombia, Denmark, France, Germany, India, Italy, Japan, South Korea, Mexico, Netherlands, Norway, Poland, Portugal, Saudi Arabia, Singapore, South Africa, Spain, Sweden, UK, USA