Digital Commerce Survey

Digital Commerce Survey: Consumer Attitudes to Mobile Banking, mCommerce & Contactless 2021 February 2021

Juniper Research’s latest survey ‘Digital Commerce Survey: [US & UK] Consumer Attitudes to Mobile Banking, mCommerce & Contactless provides unique insights into consumer usage and attitudes, together with indications for the future adoption of services.

This research suite includes:
  • Survey Takeaways & Analyst Commentary (PDF)
  • Survey Excel & Questionnaire (Excel)

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Key Features

  • Separate insights and analysis for mCommerce, contactless payments, and mobile banking
  • Insights for the US market; split by key demographics
  • Snapshot of payment landscapes across multiple online channels
  • Key takeaways on consumer attitudes and what they mean for the market
  • Consumer brand rankings, service awareness, usage frequency and future opportunities
  • Barriers to entry and consumer action analysis
  • Expert commentary and backup analysis from Juniper Research analysts

Key Questions

  1. How is OEM Pay use affecting the contactless payments landscape?
  2. How does mCommerce use impact the overall card payments market?
  3. What are the most common tasks and platforms banks must master to drive up mobile banking usage?
  4. What do consumers think of Open Banking?
  5. What elements are driving consumers to digital-only banks, and are these a threat to existing players?

Companies Referenced

Amazon, Apple, Google, Mastercard, PayPal, Samsung.

Data & Interactive Forecast

The accompanying Excel includes all the survey questions, responses and demographic breakdowns in tabular form.
 
The Excel suite includes:
 
  • Data splits for the [US/UK] market:
    • Gender splits
    • Age splits: 18-24, 25-34, 35-44, 45-54, 55-64, 65-74, 75+
    • Contactless payment, mCommerce and mobile banking usage splits

Full Research Suite

Date
Price

Full Survey Suite

Commerce Survey full research suite comprises:

  • Consumer Attitudes UK PDF report
  • Consumer Attitudes UK Excel Survey Data spreadsheet
  • Consumer Attitudes US PDF report
  • Consumer Attitudes US Excel Survey Data spreadsheet

Click here for more information and purchase options

Feb 2021

$2956

€2498

£2250

UK Survey Report

Commerce Survey full research suite comprises:

  • Consumer Attitudes UK PDF report
  • Consumer Attitudes UK Excel Survey Data spreadsheet

Click here for more information and purchase options

Feb 2021

$1642

€1388

£1250

US Survey Report

Commerce Survey full research suite comprises:

  • Consumer Attitudes US PDF report
  • Consumer Attitudes US Excel Survey Data spreadsheet

Click here for more information and purchase options

Feb 2021

$1642

€1388

£1250

Research Details

Publisher:
Juniper Research
Published:
08/02/2021
Author(s):
James Moar
Category:
ResearchStore
Regions:
Countries:
UK, USA

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