Digital Commerce Survey

Report Overview

Juniper Research’s latest survey ‘Digital Commerce Survey: [US & UK] Consumer Attitudes to Mobile Banking, mCommerce & Contactless provides unique insights into consumer usage and attitudes, together with indications for the future adoption of services.

This research suite includes:
  • Survey Takeaways & Analyst Commentary (PDF)
  • Survey Excel & Questionnaire (Excel)
Buy Full Research Suite - Immediate access to all the above only £3750.

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Key Features

  • Separate insights and analysis for mCommerce, contactless payments, and mobile banking
  • Insights for the US market; split by key demographics
  • Snapshot of payment landscapes across multiple online channels
  • Key takeaways on consumer attitudes and what they mean for the market
  • Consumer brand rankings, service awareness, usage frequency and future opportunities
  • Barriers to entry and consumer action analysis
  • Expert commentary and backup analysis from Juniper Research analysts

Key Questions Answered

  1. How is OEM Pay use affecting the contactless payments landscape?
  2. How does mCommerce use impact the overall card payments market?
  3. What are the most common tasks and platforms banks must master to drive up mobile banking usage?
  4. What do consumers think of Open Banking?
  5. What elements are driving consumers to digital-only banks, and are these a threat to existing players?

Companies Referenced

Amazon, Apple, Google, Mastercard, PayPal, Samsung.

Data & Interactive Forecast

The accompanying Excel includes all the survey questions, responses and demographic breakdowns in tabular form.
 
The Excel suite includes:
 
  • Data splits for the [US/UK] market:
    • Gender splits
    • Age splits: 18-24, 25-34, 35-44, 45-54, 55-64, 65-74, 75+
    • Contactless payment, mCommerce and mobile banking usage splits

Full Research Suite

Date
Price

Full Survey Suite

The full research suite comprises:

  • Consumer Attitudes UK 
    • PDF report
    • Excel Survey Data spreadsheet
  • Consumer Attitudes US
    • PDF report
    • Excel Survey Data spreadsheet

Click here for more information and purchase options

Feb 2021

$2970

€2700

£2250

UK Survey Report

The full research suite comprises:

  • PDF report
  • Excel Survey Data spreadsheet

Click here for more information and purchase options

Feb 2021

$1650

€1500

£1250

US Survey Report

The full research suite comprises:

  • PDF report
  • Excel Survey Data spreadsheet

Click here for more information and purchase options

Feb 2021

$1650

€1500

£1250

Research Details

Publisher:
Juniper Research
Published:
08/02/2021
Author(s):
James Moar
Category:
ResearchStore
Regions:
Countries:
UK, USA

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