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Please use this area to access Juniper’s latest Press Releases and browse previous PRs. If you wish to receive updates by email, then please select your preferences at myJuniper.

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Press releases

TitleDate ▼
P2P Money Transfers to Drive Digital Payment Growth as Market Approaches $3.9 Trillion in 201702/05/2017
Cybercrime & Data Breaches to Cost Businesses $8 Trillion Over the Next 5 Years25/04/2017
World of Warcraft & Other MMO/MOBA Games to Approach 25% of the $100bn Digital Games Market in 201718/04/2017
Apple Pay Contactless Users to Nearly Double, Reaching 86 Million in 201711/04/2017
Future Digital Awards 2017 – Technology & Innovation Winners Announced04/04/2017
OTT Messaging Users to Hit 4.2bn by 2021, as Innovation Becomes Critical to Subscriber Growth03/04/2017
G&D, Gemalto and Synaptics Identified as Disruptors in a New Leaders’ Quadrant for Mobile Biometrics 28/03/2017
Retail IoT Platforms to Connect 12.5 Billion Assets by 2021, Rising 350% from 201621/03/2017
eSports & ‘Let’s Play’ Revenues to Reach $3.5 Billion by 2021, Driven by Surge in Ad-Spend14/03/2017
Mobile VoLTE Users Will Surge to 3 Billion by 2021, as Usage Surpasses OTT Apps07/03/2017
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White papers

TitleDate ▼
Maximising the Digital Payment Opportunity 201727/04/2017
Cybercrime & the Internet of Threats 201724/04/2017
MMO Games ~ Massive Money Opportunity13/04/2017
Is OEM-Pay the Future of Contactless?06/04/2017
Mobile Biometrics - Thumbs Up?24/03/2017
Sending out an SMS 201721/03/2017
Agile Retail in the IoT17/03/2017
eSports & Let’s Plays ~ Rise of the Backseat Gamers 10/03/2017
Mobile World Congress 201708/03/2017
VoLTE Finds its Voice06/03/2017
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Juniper Research

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Management Team

Tony Crabtree | Juniper Research Managing Director
Tony Crabtree is the Managing Director of Juniper Research. Founding the business in 2002, Tony has strived to build Juniper Research into one of the most trusted names in technology research. Based on the principles of quality, depth and value for money, Juniper focuses on providing competitive advantage to our clients through market knowledge and intelligence. Tony has a wide knowledge of technology markets having held Senior Marketing positions in the consumer electronics, advanced materials and computer industries.

For the past twenty years Tony has worked exclusively in market intelligence with Gorham & Partners, Informa Telecoms & Media (Now Ovum) and latterly with his own company, Juniper Research. Tony has an honours degree in Business from Newcastle upon Tyne Business School, and is a member of the Institute of Directors and a Fellow of the Chartered Institute of Marketing.

He can be contacted through the main switchboard at +44 1256 830001, or at
Michele Ince | General Manager
Michele Ince is the General Manager of Juniper Research and founded the business with Tony in 2002. Michele manages the Finance and HR functions for the company and has a vast experience of international business. Previously Michele headed up the Ferrari and Peugeot business accounts for the Automobile Association (AA), and has worked in senior positions within ICI and EMI.

Michele has an honours degree in Business from Newcastle upon Tyne Business School.

She can be contacted through the main switchboard at 00 44 1256 830001, or at
Nitin Bhas | Head of Research
Nitin Bhas is the Head of Research with Juniper Research. Having joined the company in 2010, Nitin is responsible for leading the analyst team and developing Juniper’s annual, as well as long-term, research plan and product strategies. He also leads and participates in ad-hoc research and consultancy projects along with Juniper’s expert team of analysts. He is a regular speaker at industry conferences and is frequently interviewed by the media including the BBC, CNBC and Reuters.
Nitin has authored more than 30 research titles for Juniper. His key areas of focus include Commerce, Enabling Technologies, Devices and Wearables. He has a BTech (Hons) in Electronics and Telecommunication and an MSc in Mobile and Satellite Communication from the University of Surrey, UK.
He can be contacted through the main switchboard at +44 1256 830001, or at
Dr Windsor Holden | Head of Forecasting & Consultancy
Dr Windsor Holden is the Head of Forecasting & Consultancy at Juniper Research. An analyst with Juniper Research since 2007, Windsor has written more than 60 strategic reports on digital services and technologies and specialises in the field of digital commerce and money. He has also led numerous bespoke projects for Juniper Research including forecasting, due diligence and White Paper assignments.

Windsor is a regular speaker at international events, including CARTES Secure Connexions (2014), NFC World Congress (2013) and Mobile World Congress (2008 and 2011). Windsor has more than 15 years’ industry experience, having previously worked for Kagan World Media, Espicom Business Intelligence and Analysys Mason Group. He is also a former Research Fellow of the Institute of Communications Studies, University of Leeds.

He can be contacted through the main switchboard at +44 1256 830001, or at
Jon King | Head of Sales & Marketing
Jon King is Head of Sales & Marketing with Juniper Research. Having joined the company in 2012, Jon is responsible for the continued growth of Juniper’s global client base, identifying new strategic business areas and overseeing the activities of Juniper’s Sales & Marketing divisions.

Jon has a BA degree in Theology from London School of Theology.

He can be contacted through the main switchboard at 00 44 1256 830002, or at

Lead Analysts

Steffen Sorrell | Principal Analyst
Steffen Sorrell is a Principal Analyst with Juniper Research. His area of focus includes digital networks and enabling technologies, and is particularly interested in the Internet of Things, Contextual Awareness and Ambient Computing. He has previous experience as an in-house FMCG analyst, tasked with marrying large volumes of data across disparate systems and reporting trend analysis to the business.

Steffen holds a BA Hons degree in Modern French and German Languages from the University of Bath.

He can be contacted through the main switchboard at +44 1256 830001, or at
James Moar | Senior Analyst
James Moar is a Senior Analyst with Juniper Research. His area of focus includes handsets, wearables and other smart devices, with a particular interest in convergent technologies, cyber security and mobile health. He previously worked as an FMCG consumer research analyst, advising on new product development and forecasting sales volumes for a wide range of global clients.

James holds a BA (Hons) in Philosophy and Politics from the University of Durham, and an MLitt in Terrorism Studies from the University of St Andrews.

He can be contacted through the main switchboard at +44 1256 830001, or at
Lauren Foye |Senior Analyst
Lauren Foye is a Senior Analyst with Juniper Research. Her area of focus includes content and applications, with a particular interest in TV, the video games industry, and eSports. She previously worked for the Japanese government, teaching English as a foreign language.

Lauren holds a BSc (Hons) in Geography, and an MA in Economics for Business from the University of Portsmouth.

She can be contacted through the main switchboard at +44 1256 830001, or at
Sam Barker | Research Analyst
Sam Barker is a Research Analyst with Juniper Research. Sam’s focus areas lie across Juniper Key Vertical Markets and Strategy & Competition Streams, covering key connected verticals including digital health, digital advertising, smart homes, mobile voice and messaging. He previously worked as project support analyst for a major online retailer, planning, forecasting, and reporting on budgets for large company projects.

Sam holds a BSc (Hons) in Economics from the University of Portsmouth.

He can be contacted through the main switchboard at +44 1256 830001, or at

Sales & Marketing

Nick Mardell | Business Development Manager
Nick Mardell is a Business Development Manager with Juniper Research. Nick joined Juniper in 2015 and is responsible for the growth of new business accounts. Prior to Juniper Research, Nick held a Senior Sales role within a National Telecommunications provider.

Nick holds a Certificate of HE in Education from the University of Winchester.

He can be contacted through the main switchboard at +44 1256 830002, or at
Damian Kennedy | Marketing Manager
Damian Kennedy is Marketing Manager at Juniper Research. Having joined the company in 2015, Damian is responsible for planning and implementing cross channel marketing campaigns and improving the user experience of our site visitors.
Damian is experienced in online analytics and SEO. He has a CIM Professional Certificate in Marketing.

He can be contacted through the main switchboard at +44 1256 830002, or at