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Please use this area to access Juniper’s latest Press Releases and browse previous PRs. If you wish to receive updates by email, then please select your preferences at myJuniper.

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Press releases

TitleDate ▼
Blockchain to Transform Retail with Asset Tracking Revenues Reaching $4.5 Billion by 202326/03/2019
Commercial Virtual Card Payments to Exceed $1 Trillion by 2022, But Will Struggle to Broaden Appeal19/03/2019
Consumer Retail Spend to Rise by 25% by 2023, Hitting $30 Trillion, as Online Alternative Payments Fuel Growth12/03/2019
A2P Business Messages to Reach 3.5 Trillion by 2023, As RCS & OTT Technologies Gain Traction06/03/2019
Contactless Ticketing Users to Reach 468 Million by 2023, as Consumers Embrace Frictionless Ticketing26/02/2019
Mobile Roaming Operator Billed Revenues to Stay Flat at $51 Billion, As ‘Roam Like At Home’ Becomes Global26/02/2019
Bank Cost Savings via Chatbots to Reach $7.3 Billion by 2023, as Automated Customer Experience Evolves20/02/2019
Smartwatch Shipments to Reach 166 Million by 2023, As Big 4 Smartwatch Vendors Set to Lose Market Share19/02/2019
MPL (Marketplace Lending) Platforms to realise $137 Billion Revenues by 2023; Growing 400% from 201913/02/2019
Digital Voice Assistants in Use to Triple to 8 Billion by 2023, Driven by Smart Home Devices12/02/2019
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White papers

TitleDate ▼
How Virtual Cards Can Reach Their Full Potential14/03/2019
Game Changers ~ 5 Companies Reshaping the Payments Space07/03/2019
MWC 2019: Intelligent Connectivity, 5G & the IoT ~ the Best of MWC 201904/03/2019
How RCS Business Messaging Will Disrupt the Messaging Landscape28/02/2019
'Roam Like at Home' Impact Explained21/02/2019
Why AI is Revolutionising Financial Services18/02/2019
Healthcare ~ The Future of Smartwatches14/02/2019
Alternative Lending ~ The Future of Personal and SME Loans12/02/2019
The Digital Assistants of Tomorrow08/02/2019
What Does The Future Hold for the FAANG and BAT Groups?31/01/2019
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Management Team

Tony Crabtree | Juniper Research Managing Director
Tony Crabtree is the Managing Director of Juniper Research. Founding the business in 2002, Tony has strived to build Juniper Research into one of the most trusted names in technology research. Based on the principles of quality, depth and value for money, Juniper focuses on providing competitive advantage to our clients through market knowledge and intelligence. Tony has a wide knowledge of technology markets having held Senior Marketing positions in the consumer electronics, advanced materials and computer industries.

For the past twenty years Tony has worked exclusively in market intelligence with Gorham & Partners, Informa Telecoms & Media (Now Ovum) and latterly with his own company, Juniper Research. Tony has an honours degree in Business from Newcastle upon Tyne Business School, and is a member of the Institute of Directors and a Fellow of the Chartered Institute of Marketing.

He can be contacted through the main switchboard at +44 1256 830001, or at
Nitin Bhas | Head of Research
Nitin Bhas is the Head of Research with Juniper Research. Having joined the company in 2010, Nitin is responsible for leading the analyst team and developing Juniper’s annual, as well as long-term, research plan and product strategies. He also leads and participates in ad-hoc research and consultancy projects along with Juniper’s expert team of analysts. He is a regular speaker at industry conferences and is frequently interviewed by the media including the BBC, CNBC and Reuters.
Nitin has authored more than 30 research titles for Juniper. His key areas of focus include Commerce, Enabling Technologies, Devices and Wearables. He has a BTech (Hons) in Electronics and Telecommunication and an MSc in Mobile and Satellite Communication from the University of Surrey, UK.
He can be contacted through the main switchboard at +44 1256 830001, or at
Dr Windsor Holden | Head of Forecasting & Consultancy
Dr Windsor Holden is the Head of Forecasting & Consultancy at Juniper Research. An analyst with Juniper Research since 2007, Windsor has written more than 60 strategic reports on digital services and technologies and specialises in the field of digital commerce and money. He has also led numerous bespoke projects for Juniper Research including forecasting, due diligence and White Paper assignments.

Windsor is a regular speaker at international events, including CARTES Secure Connexions (2014), NFC World Congress (2013) and Mobile World Congress (2008 and 2011). Windsor has more than 15 years’ industry experience, having previously worked for Kagan World Media, Espicom Business Intelligence and Analysys Mason Group. He is also a former Research Fellow of the Institute of Communications Studies, University of Leeds.

He can be contacted through the main switchboard at +44 1256 830001, or at

Lead Analysts

Steffen Sorrell | Principal Analyst
Steffen Sorrell is a Principal Analyst with Juniper Research. His area of focus includes digital networks and enabling technologies, and is particularly interested in the Internet of Things, Contextual Awareness and Ambient Computing. He has previous experience as an in-house FMCG analyst, tasked with marrying large volumes of data across disparate systems and reporting trend analysis to the business.

Steffen holds a BA Hons degree in Modern French and German Languages from the University of Bath.

He can be contacted through the main switchboard at +44 1256 830001, or at
James Moar | Senior Analyst
James Moar is a Senior Analyst with Juniper Research. His area of focus includes handsets, wearables and other smart devices, with a particular interest in convergent technologies, cyber security and mobile health. He previously worked as an FMCG consumer research analyst, advising on new product development and forecasting sales volumes for a wide range of global clients.

James holds a BA (Hons) in Philosophy and Politics from the University of Durham, and an MLitt in Terrorism Studies from the University of St Andrews.

He can be contacted through the main switchboard at +44 1256 830001, or at
Sam Barker | Research Analyst
Sam Barker is a Senior Analyst with Juniper Research. Sam’s focus areas lie across Juniper Key Vertical Markets and Strategy & Competition Streams, covering key connected verticals including digital health, digital advertising, smart homes, mobile voice and messaging. He previously worked as project support analyst for a major online retailer, planning, forecasting, and reporting on budgets for large company projects.

Sam holds a BSc (Hons) in Economics from the University of Portsmouth.

He can be contacted through the main switchboard at +44 1256 830001, or at

Sales & Marketing

Nick Mardell | Business Development Manager
Nick Mardell is an Account Manager with Juniper Research. Nick joined Juniper in 2015, initially responsible for the growth of new business accounts. He now combines this role with helping Juniper's global clients maximise their access to Juniper's intelligence services.

Prior to Juniper Research, Nick held a Senior Sales role within a National Telecommunications provider. Nick holds a Certificate of HE in Education from the University of Winchester.

He can be contacted through the main switchboard at +44 1256 830002, or at