Resources

Our Resource pages provide access to a variety of information sources including partner events, the Juniper Future Digital Awards programme and a variety of multimedia. In addition, you can subscribe to our Whitepapers or the Vision newsletter.

Juniper Research in the News

Juniper Research analysts are widely quoted in the press and actively participate in media interviews, discussions and events across the sector. We also work with private clients to develop corporate whitepapers, deliver workshops and lead media events.

Please contact marketing@juniperresearch.com to discuss your requirements.

Below is a selection of our most recent coverage:

Retail Customer Experience Retail Customer Experience
22/04/2021

A look at where AI stands in the retail realm


Artificial intelligence technology is on the cusp of huge adoption with global retail spend increasing to $7.3 billion annually by 2022 — quite a spike from the $2 billion spent in 2018, according to a Juniper Research study...

Read the full article
Find out more about our AI in Retail market research
WRGB WRGB
21/04/2021

Is it finally game on for video game adaptations?


...But gaming is unique in its scope and growth. Last year, the gaming industry was worth more than $150 billion. By 2023, revenue will reach $200 billion, Juniper Research has forecast, exceeding the size of the film industry.

Read the full article
Find out more about our Video Games market research

 
The Paypers The Paypers
14/04/2021

Juniper Research study estimates a growth of facial authentication in financial industry


Juniper Research has unveiled a new study which suggests that the number of people using facial recognition software to authorise digital payments will double in the next few years...

Read the full article
Find out more more about our Mobile Payment Authentication market research
TechRadar TechRadar
13/04/2021

Facial recognition could soon let you pay for all your mobile purchases


A report from Juniper Research claims the use of such software is set to rise 120% from just 671 million in 2020, with software-based facial recognition set to exceed 1.4 billion users around the globe by 2025...

Read the full article
Find out more about our Mobile Payment Authentication market research
OODA Loop OODA Loop
13/04/2021

Billions of smartphone owners will soon be authorising payments using facial recognition


A new analysis conducted by Juniper Research found that in the next few years, billions of users will regularly use facial recognition technology to make payments through their devices...

Read the full article
Find out more about our Mobile Payment Authentication market research
Help Net Security Help Net Security
11/04/2021

Week in review: SAP apps under attack, Zero Trust creator talks, Patch Tuesday forecast


The number of eSIMs installed in connected devices will increase from 1.2 billion in 2021, to 3.4 billion in 2025; representing growth of 180%, a Juniper Research study found...

Read the full article
Find out more about our eSIMs market research
VentureBeat VentureBeat
08/04/2021

Gupshup raises $100M to expand its chatbot platform


...Juniper Research expects that 75% to 90% of customer queries will be handled by chatbots within the next year.

Read the full article
Find out more about our Chatbots market research
Help Net Security Help Net Security
05/04/2021

Number of eSIMs installed in connected devices to reach 3.4B in 2025


The number of eSIMs installed in connected devices will increase from 1.2 billion in 2021, to 3.4 billion in 2025; representing growth of 180%, a Juniper Research study found...

Read the full article
Find out more about our eSIMs market research
VentureBeat VentureBeat
01/04/2021

Amazon introduces choreographed motions with Alexa Presentation Language 1.6


...According to a new report from Juniper Research, consumers will interact with voice assistants on 8.4 billion devices by 2024.

Read the full article
Find out more about our Voice Assistant Market research
Retail Dive Retail Dive
31/03/2021

The pandemic raised customer service expectations: report


...A Juniper Research analysis from last year predicts that shoppers will spend $142 billion via chatbots in 2024, a jump from $2.8 billion in 2019. 

Read the full article
Find out more about our Chatbots market research
e27 e27
30/03/2021

Tazapay lands US$1.75M more for its digital escrow that helps reduce SMEs’ risk in cross-border transactions


According to a McKinsey report, global payments revenues went down by 7 per cent in 2020 compared to 2019, however, Juniper Research has found that the total value of payments will reach US$35 trillion in 2022...

Read the full article
Find out more about our B2B Payments market research
9to5Mac 9to5Mac
29/03/2021

Global eSIMs adoption to increase 180% by 2025, led by iPhone, iPad, and Apple Watch


The number of eSIMs installed in connected devices will increase from 1.2 billion in 2021 to 3.4 billion in 2025, according to a new study by Juniper Research. This would represent a 180% growth, and analysts say it’s driven by iPhone, iPad, and Apple Watch...

Read the full article
Find out more about our eSIMs market research
Help Net Security Help Net Security
19/03/2021

The democratization of the workplace through edge computing


According to Juniper Research, edge computing is on a growth path to U$8.3 billion spent globally, in less than five years...

Read the full article
Find out more about our Edge Computing market research
Corwdfund Insider Corwdfund Insider
17/03/2021

Regtech: Juniper Research Reveals that Safe Digital Onboarding will be Key Focus of Regulatory Tech


Juniper Research notes that during the past few years, the concept of Regtech or regulatory technology has taken on a lot of importance within the financial services sector and in other areas as well...

Read the full article
Find out more about our Regtech market research
TechRadar TechRadar
16/03/2021

Digital wallets are continuing to chip away at cash


According to a new study by Juniper Research the number of unique digital wallet users is now predicted to exceed 4.4 billion around the globe by 2025...

Read the full article
Find out more about our Digital Wallets market research
NME NME
12/03/2021

$20 billion revenue for loot boxes expected by 2025


The report, published by Juniper Research and detailed on gamesindustry.biz, explored the impact loot boxes have on the spending habits of gamers, with 5 percent of all gamers purchasing the boxes by 2025...

Read the full article
Find out more about our In-game Gambling & Loot Boxes market research
Techpoint.africa Techpoint.africa
12/03/2021

Global eSports industry to hit $3.6 billion by 2025


The fun and immersive world of eSports and Games Streaming will be worth $3.6 billion globally by 2025 up 70% from its current value of $2.1 billion in 2021. A new report by Juniper research (PDF), a market research and analytics firm, predicts the massive growth to be driven by subscription spend to streaming platforms and advertising spend over streams...

Read the full article
Find out more about our eSports & Games Streaming market research
Nasdaq Nasdaq
11/03/2021

Mastercard (MA), Payoneer to Provide Digital Payments for B2B


...Per a new Juniper Research study, the total value of B2B cross-border payments is predicted to reach a value of $35 trillion in 2022 from a COVID-hit low of $27 trillion in 2020. 

Read the full article
Find out more about our B2B Payments market research
Forbes Forbes
11/03/2021

The Gaming Industry’s Loot Box Problem Is About To Get Worse


A new report by Juniper Research has found that video game loot box revenue will reach $20 billion by 2025...

Read the full article
Find out more about out In-game Gambling & Loot Boxes market research
The Financial Brand The Financial Brand
11/03/2021

Banking Providers Need to Upgrade Payment Routing Platforms


According to Juniper Research, online sales of physical goods will grow from $3.3 trillion in 2020 to $4.4 trillion by 2025...

Read the full article
Find out more about our eCommerce Payments market research
The Financial Brand The Financial Brand
10/03/2021

Growth of Digital Wallets and Contactless Payments Set to Explode


A new study from Juniper Research has found that total spend through digital wallets will exceed $10 trillion in 2025, up from $5.5 trillion in 2020. The research found that this dramatic 83% growth in spend will largely be fueled by the heightened adoption of digital payments during the pandemic...

Read the full article
Find out more about our Digital Wallets market research
SportsPro SportsPro
09/03/2021

Study: Global esports revenues to hit almost US$1.1bn in 2021


In other esports market news, research and analytics firm Juniper Research has estimated that the global esports and games streaming business will be worth more than US$3.5 billion by 2025, up from US$2.1 billion in 2021...

Read the full article
Find out more about our eSports & Games Streaming market research
gamesindustry.biz gamesindustry.biz
09/03/2021

Loot boxes to generate $20bn by 2025


Loot boxes are expected to generate $20.3 billion in revenue by 2025, a new report by Juniper Research found...

Read the full article
Find out more about our In-game Gambling & Loot Boxes market research

 
Screen Rant Screen Rant
09/03/2021

Games With Loot Boxes Set To Make $20 Billion Over Next 5 Years


As reported by gamesindustry.biz, a study by Juniper Research found that loot boxes will produce $20.3 billion by 2025. Of that amount, $321 million will come from skin wagering, a $100 million increase from 2020. An estimated $15 million was generated in 2020 by loot boxes, with an average five percent increase per year...

Read the full article
Find out more about our In-game Gambling & Loot Boxes market research 
Financial Express Financial Express
06/03/2021

What are the essential marketing trends for 2021


...Similarly, Juniper Research has estimated that voice-based advertising spend could reach $19 billion by 2022.

Read the full article
Find out more about our Voice Assistant Market market research
VentureBeat VentureBeat
05/03/2021

AI Weekly: These researchers are improving AI’s ability to understand different accents


...According to a new report from Juniper Research, consumers will interact with voice assistants on 8.4 billion devices by 2024.

Read the full article
Find out more about our Voice Assistant Market research
Yahoo Finance Yahoo Finance
04/03/2021

UPDATE 3-Hippo to go public in $5 bln merger with Mark Pincus, Reid Hoffman-backed SPAC


The total value of premiums generated by insurtech platforms will exceed $556 billion in 2025, compared with $250 billion in 2020, according to a study by Juniper Research...

Read the full article
Find out more about our Insurtech market research
Yahoo Finance Yahoo Finance
03/03/2021

CyberloQ Technologies Inc. Announces Business Update on Growth and Sales Strategies


...According to Juniper Research, ecommerce merchants are expected to lose $25 billion to online payment fraud by 2024.

Read the full article
Find out more about our Online Payment Fraud market research
VentureBeat VentureBeat
01/03/2021

Amazon eases voice app development with Alexa Conversations


...According to a new report from Juniper Research, consumers will interact with voice assistants on 8.4 billion devices by 2024.

Read the full article
Find out more about our Voice Assistants Market research
EE Times EE Times
23/02/2021

Smart Traffic Management at a Crossroads


Smart traffic management systems are projected to save cities a whopping $277 billion over the next four years by reducing emissions and traffic congestion, according to U.K.-based Juniper Research...

Read the full article
Find out more about our Smart Traffic Management market research
Cities Today Cities Today
23/02/2021

Smart traffic management could save cities US$277 billion by 2025


A study from consulting group Juniper Research finds that smart traffic management systems could save cities US$277 billion by 2025 through reducing emissions and congestion...

Read the full article
Find out more about our Smart Traffic Management market research
CustomerThink CustomerThink
21/02/2021

3 Ways Banks Can Boost Customer Satisfaction and Engagement


...Juniper Research predicts that the total number of online and mobile banking users will exceed 3.6 billion by 2024, and that online and mobile banking growth is expected to increase by 54% compared to 2020.

Read the full article
Find out more about our Digital Banking market research
BusinessWorld BusinessWorld
19/02/2021

Accelerated digital transformation to continue in 2021 — research firm


The past year was marked by supply chain disruptions and an increased reliance on online services. Such impacts will carry through 2021, said Juniper Research. Physical visits to retail outlets will begin to recover this year, but are unlikely to return to pre-pandemic levels...

Read the full article


 
ZDNet ZDNet
17/02/2021

Cloud communications firm Sinch nabs Inteliquent for $1.14B


...The CPaaS market is quickly growing, expected to reach $25 billion by 2025, according to Juniper Research. Sinch's competitors in the market include Twilio, 8x8, Vonage, Nexmo and Bandwidth.

Read the full article
Find our more about our CPaaS market research
 
Raconteur Raconteur
16/02/2021

What does the future of digital identity look like?


We foresee over 6.2 billion digital identity apps in service by 2025. This will capitalise upon how important the concept of identity is to our everyday lives,” says Nick Maynard, lead analyst at Juniper Research...

Read the full article
Find out more about our Digital Identity market research
TechRadar TechRadar
15/02/2021

Mobile video calling exploded in usage last year


A new study from Juniper Research has highlighted the rapid growth of mobile video calling as a result of the COVID-19 pandemic...

Read the full article
Find out more about our Mobile Voice & Video Calling market research
Finextra Finextra
11/02/2021

Carl Clump joins Cybertonica board


Juniper Research predicts global online payment fraud will grow by more than 50% from 2020 to reach more than $25 billion per year by 2024 - so fresh and innovative approaches like Cybertonica’s are clearly needed...

Read the full article
Find out more about our Online Payment Fraud marlet research
TechRepublic TechRepublic
11/02/2021

Sick of video chats? Your remote-working apps will get an upgrade this year


Remote-working tools could get something of an upgrade this year, according to new forecasts from Juniper Research. The research firm's 2021 Tech and Telco Megatrends report explores what the year ahead is expected to bring as businesses settle into their remote-working arrangements and look towards the future...

Read the full article
 
Crowdfund Insider Crowdfund Insider
10/02/2021

Digital Commerce: Majority of Online Shoppers in the UK Use Smartphones to Settle Transactions, Juniper Research Reveals


The Juniper Research team states in one of its recent reports that the uses of digital technology for banking, remote payment and in-store payment are becoming the norm; aided in “no small part in 2020 by the COVID-19 pandemic...

Read the full article
Find out more about our Digital Commerce Survey
The Paypers The Paypers
09/02/2021

The rise of BNPL and ecommerce in Brazil – interview with Dinie and dLocal


...According to a Juniper Research study, half the world’s population will be using digital wallets by 2024.


Read the full article
Find out more about our Digital Wallets market research
TechRadar TechRadar
08/02/2021

Over half of consumers considering a move to digital banks


Survey findings from Juniper Research have revealed that more than 50% of American households are considering a move away from bricks and mortar-style financial institutions...

Read the full article
Find out more about our Digital Commerce Survey
Fintechnews Switzerland Fintechnews Switzerland
08/02/2021

Over Half of US Consumers Would Consider Switching to Digital-Only Banks


A new survey conducted by Juniper Research has found that more than 50% of US consumers wanting to change banks would consider a digital-only bank, with the same finding reflected in a similar UK survey...

Read the full article
Find our more about our Digital Commerce Survey