The mobile voice market has always been particularly prone to, and driven by, technological disruption and innovation. Over the past ten years, however, the mobile voice services landscape has been profoundly affected by several ground-breaking advances in technology. These include the penetration of AI and machine learning in communication services, the rise of highly customised OTT (Over-the-Top) mobile voice and messaging applications, and the roll-out of superior connectivity modes, such as 4G LTE and 5G, etc.
Thales recently won a number of awards in our Future Digital Awards programme.
We interviewed their team to find our more about their award-winning cybersecurity platform, the benefits of Root SM-DS and how the technology will evolve.
In 2020, our mobile phones, and the transactions they can handle, took on new importance. The COVID-19 pandemic meant that during large parts of the year, many of us were required to stay at home and shop from the comfort of our own armchair. Mobile payments have become a vital channel for both eCommerce and POS payments. Either through the Internet or in wallet mode, via NFC, the versatility of the mobile device has shown it can be used in a range of both remote and in-person transactions. Smartphones have now become a common platform for remote eCommerce.
Due in part to the influence of the pandemic and the move away from cash-dependent payment solutions, digital wallets, where payment details are stored and accessed via a single application, are finally gaining significant traction amongst consumers.
Roaming refers to the use of mobile devices, including phones and IoT-connected devices, outside the range of a home network. Whilst roaming, devices connect to another available network, in order to provide end users with continued services. Usually, the summer months are a crucial time for mobile operators in terms of revenue, with often more than a twofold increase in roaming traffic during the summer holiday season.