Resources

Insights

Published every fortnight, ‘Juniper Research Insights’ provide impact analysis on breaking and disruptive industry news. This includes notable product launches, industry event takeaways, unpredicted company results or specific services disrupting traditional digital ecosystems.

Insights is complimentary to all clients with a current research subscription. Clients can access all Insights documents once signed into their Juniper Research account.

Juniper Insights - Visa Europe Payments Outage

June 2018

More than 5 million transactions across Europe failed during Visa's 10 hour outage between 1st and 2nd June 2018, with 10% of all attempted transactions during the period failing. The failure has been explained in a letter to a UK parliamentary committee as a failure of a network switch, compounded by a lack of software to initiate failover.

Juniper Insights - E3 2018

June 2018

At E3 2018 Microsoft announced the purchase of 4 games studios, Sony unveiled a return of popular franchises and Nintendo engaged with the Battle Royale phenomena.

The games industry’s largest annual event, whilst notably not showing off new hardware; focused on new, exclusive content, as well as the return of several popular titles.

Juniper Insights - Amazon Acquires English Premier League Rights Package

June 2018

Amazon has secured a TV rights package enabling it to stream live EPL (English Premier League) football, ending the long-standing duopoly between Sky and BT.

Under the deal, which runs between 2019 and 2022, Amazon acquired Package F, meaning it can show 20 games per season, comprised of 10 games from one Bank Holiday and one midweek fixture programme.

Amazon has said that the games will be available free of charge to Amazon Prime subscribers.
The value of the deal has not yet been disclosed.

Juniper Insights - Apple WWDC 2018 Key Takeaways

June 2018

Apple opened its annual developer conference on Monday and announced a wide range of updates and new features across its software platforms. Despite rumours, the event had no hardware updates or new announcements, instead focusing entirely on software developments.

Juniper Insights - Uber in Discussions with Waymo to Join Forces

June 2018

Uber’s CEO, Dara Khosrowshahi, has reported that the company is in talks with Alphabet-owned Waymo about the possibility that Waymo could ‘join’ Uber’s network.

This Insights gives Juniper's view on what this could mean for both players, alognside the impact on the wider autonomous vehicle industry.

Juniper Insights - Microsoft Announce Payments in Outlook

May 2018

Microsoft's payment service is changing focus. Aimed at businesses, primarily B2B payments, Microsoft’s payment service will be integrated with Outlook in a bid to make bill payment and invoice management seamless without the need to switch to a payment website or app. This Insights document shows what the impact will be for the B2B payments market, where currently there is a lack of disruption.

Juniper Insights - PayPal Confirms Its Biggest Ever Acquisition iZettle for 2.2 Billion

May 2018

Digital payments leader PayPal has announced that it will acquire Swedish fintech start-up iZettle for $2.2 billion. iZettle provides mobile card readers and other digital payment products to small-medium businesses in Europe, Brazil and Mexico.

iZettle supports nearly 500,000 customers and expects to generate $165 million in revenue in 2018. It processes about $6 billion on its platform. The acquisition is expected to be finalised by the end of Q3 2018.

Juniper Insights - Whole Foods Loyalty Programme a Further Challenge to US Grocery Space

May 2018

Amazon continues to scale up its activities in the underdeveloped US groceries space. In May 2018, the company confirmed that its Whole Foods Market subsidiary would launch a loyalty programme offering discounts to Amazon Prime customers.

The discounts will include 10% off all Whole Foods’ sale items, together with ‘weekly deep discounts’ on selected special items. They will initially apply to Amazon Prime members who visit Whole Foods’ stores in Florida, but will be rolled out to all US Whole Foods Market and Whole Foods Market 365 stores by the end of the summer.

Juniper Insights - New Commerce Opportunities at Google IO 2018

May 2018

This week saw Google's annual software conference, with a range of new products announced.

New releases including Android P and an expansion of Google Assistant stand to change the way Google is positioned in the digital commerce sector. This Insights article gives our view of how this will enable Google to increase its digital commerce footprint.

Juniper Insights - Facebook F8 Developer Conference 1st May 2018

May 2018

Facebook held its main product event on the 1st May; the F8 Developer Conference. A range of new products and initiatives were announced, including Oculus Go, Facebook for Dating, updated features for Instagram, group video calls through WhatsApp and closer integrations with Messenger for businesses and privacy.

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