April 2022

29
Apr
2022

What Opportunities (and Risks) Will MNOs Find in the Carrier Billing Space?

POSTED BY Nick Maynard
Historically, carrier billing was effectively the default payment method for digital services such as mobile device personalisation. However, the rise of app stores and increases in smartphone penetration in developed markets has been instrumental in driving the migration to carrier billing.
25
Apr
2022

5G Market Insights: An Interview with Orange

POSTED BY Chris Phillips
Juniper Research interviewed Karine Dussert-Sarthe, EVP Orange Innovation Marketing & Design, Orange Group, in March 2022
20
Apr
2022

How Is the Cross-border eCommerce Landscape Evolving?

POSTED BY Nick Maynard
Online marketplaces offer a way for shoppers to browse a wide range of items on a single site at competitive prices. They have been a major driver in the growth of cross-border eCommerce in recent years.
14
Apr
2022

The Key Features of Smart Buildings Deployment

POSTED BY Nick Maynard
At present, many older building systems operate independently, and many are inherently inefficient as they lack the monitoring capability that would enable them to adapt effectively to different conditions or modes of operation. Critically, in the current environment, smart buildings must use renewable energy. Not only is this good for the environment, it can also substantially cut running costs.
13
Apr
2022

Robocalling Market Insights: An Interview with Neustar

POSTED BY Scarlett Woodford
We sat down with Bart Pesavento, Director of Product Marketing, Contact Center and Communications Solutions of FDA award winners Neustar, a TransUnion company, to discuss the current robocalling landscape.

We discussed the main issues associated with robocalling and the role of regulatory standards, as well as Neustar's innovative solution to mitigate the risks posed by illegal and unwanted robocalls.
07
Apr
2022

The Evolution of Digital Loyalty Programmes

POSTED BY Harshada Thok
Customer loyalty has been undergoing significant technological transformation for the past 10 years. Retailers are focusing on greater innovation and effective loyalty solutions to accelerate their revenue growth and promote brands more efficiently. The driving factor for retailers’ increased interest in loyalty programmes is the fact that it helps build trust between customer and business. Loyalty programmes help retailers retain their existing customers, as well as attracting new customers.