Digital commerce and financial services have become a vital part of many consumers’ lives. Uses of digital technology for banking, remote payment and in-store payment have rapidly become the norm; aided in no small part in 2020 by the COVID-19 pandemic.
Conversational commerce is the process by which end users of conversational devices are able to leverage them for commerce purposes, including retail and banking. However, the ecosystem for conversational commerce has evolved with many communications providers acting as the primary point of connection between the end users of these devices and the brands, enterprises and financial institutions that use them. Indeed, the media-rich nature of many standards emerging, such as RCS messaging and chatbots, combined with the rising usage of AI for conversational purposes, has led to the creation of this market.
DOCOMO Digital recently won a Platinum award for Best Carrier Billing Provider in our Future Digital Awards for Telco Innovation
In comparison to a traditional SIM card, which can be removed from a device, an eSIM is soldered directly into a compatible device or sensor and, therefore, cannot be removed. If a user wishes to change operator profiles using a traditional SIM card, they simply remove the existing card and replace it with a SIM card from the newly chosen operator.
Over the past few years, the concept of Regtech has taken on much importance within the financial services ecosystem and beyond. During the COVID-19 pandemic, regulatory compliance has become more complicated, meaning Regtech is a highly dynamic and rapidly evolving area. However, we believe that Regtech will also become important in areas other than financial services, as highly regulated verticals seek to ease their compliance burdens.
50 years after the launch of the world’s first video game console, gaming and eSports have evolved into a multibillion-dollar industry. Video games have grown from arcade frivolities limited to one person or a small group, to worldwide competitions played by professionals and watched globally by millions streaming the events on their devices.